Service & Repair

At ARS®/Rescue Rooter®, you will receive fast, friendly and reliable plumbing service when you need it most. We are available 24 hours a day, seven days a week, no matter what your plumbing emergency or problem is—or when it occurs—you can get the help you need with just one call.

Nights, weekends, even on holidays, our customer service representatives can schedule an appointment for later in the week—or immediately dispatch one of our emergency plumbing experts to your home.

Call 866-399-2885 to speak with someone who can help you right now.

Leaks & Drips

A dripping or leaking faucet may seem like a minor problem that you can simply ignore, but there are good reasons you should get it fixed. The dripping water will eventually stain your sink and rust your fixtures. Leaks and drips also waste a lot of water—in fact, a faucet that drips 5 times a minute wastes approximately 230 gallons a year.

If you’re a do-it-yourselfer, you may want to tackle a faucet repair. However, if you’re not sure what type of faucet you have or you’re not confident in your plumbing abilities, count on ARS®/Rescue Rooter® to get your leak fixed fast and properly. We repair and replace all types of faucets and fixtures.

Call your local ARS®/Rescue Rooter® plumbing specialists at 866-399-2885 today for plumbing repairs or to schedule an annual inspection.

Drains

If drains handled clear water only, they’d work great all the time. But household drains are required to deal with soap, grease, hair, dirt and all sorts of items that can clog them up. The professionals at ARS®/Rescue Rooter® have the training and tools to handle any kind of drain-cleaning challenge to get all your drains cleaned and working properly.

Kitchen Drains

The constant draining of grease, soap and food waste adds up to drains that run more slowly and clog over time. If you notice that your water is draining slower and slower, chances are a clog is starting to build and you should call an expert to help you locate and clear the drain quickly to avoid any unnecessary inconvenience to you and your family.

Toilet Drains

The most common culprit of a toilet malfunction is a clog. It is important to determine whether the toilet itself is clogged or if there could be a larger problem, such as an obstruction in the main sewer line or sludgy buildup. If the sink drains well, it is likely a toilet clog and you can try plunging to clear it. If the sink does not drain well, you should call a plumber to address the bigger issue. Toilets that require frequent plunging also need professional attention.

One thing to remember is that toilet paper is designed to disintegrate. Facial tissues and baby wipes or other products are not. These can cause toilet clogs. Another common issue is when children flush toys or objects. To avoid clogs, make sure that only items designed to be flushed are placed into the toilet.

Shower/tub Drains

Water should drain immediately when you’re showering and in just a few minutes after a bath. If it’s draining slowly, your tub or shower trap and drainpipe is likely clogged with soap and hair. A drain cleaning is necessary and a professional plumbing technician should be called.

Bathroom Sink Drains

Toothpaste, soap and grime can lead to slow draining and clogging. If you lose a piece of jewelry down the sink drain, don’t run any more water. Call your local ARS®/Rescue Rooter® professional, who should be able to retrieve the lost item without too much difficulty.

Floor Drains

Laundry rooms, basements, garages, patios, driveways and even older bathrooms often have a drain to carry away water and prevent flooding. Usually they are equipped with a trap that should be filled with water to prevent odors and sewer gas from escaping.

Beware of supermarket drain-cleaning products—many of those products can be damaging to your pipes.

Call your local ARS®/Rescue Rooter® plumbing specialist at 866-399-2885 for expert help with your clogged toilet or sink, slow-draining shower or any related drain problem.

Water Heaters

A water heater is something that is easy to ignore—until suddenly you’re taking cold showers. And by then it’s probably too late. That’s why it’s important to schedule regular water heater maintenance check-ups with your local ARS®/Rescue Rooter® plumber. It will work better, use less energy and last longer.

Water heaters often build up sediment that can damage the tank. To remove these sediments, it may be necessary to drain your tank. You will want an expert to help perform this task to avoid any potential issues.

If you spy metal or rust in your tank's water, call ARS®/Rescue Rooter® immediately. These particles may indicate the anode rod needs to be replaced. The anode rod attracts chemicals in the water and keeps them from rusting away the tank liner.

If the water heater liner corrodes, the unit can begin leaking. If the drain pan under the water heater is old or incorrectly installed, you may find your home experiences water damage to floors, ceilings or walls, depending on the water heater location.

Caution: Turn off the power at your circuit breaker or shut off the gas before making any kind of water heater inspection.

Repair or Replace?

How do you know whether to repair or replace a water heater? A good rule of thumb is to never spend on repair more than half the cost of replacing your hot water heater. In most cases, residential water heaters that are out of warranty should be replaced. The cost savings from a new water heater’s efficiency far outweighs the repair cost and lack of performance of an old water heater.

Your local ARS®/Rescue Rooter® plumbers provide water heater repair and replacement services, including high-efficiency and tankless models.

If you believe you have a water heater leak, contact your local ARS®/Rescue Rooter® plumbing specialists by calling 866-399-2885 immediately. We offer 24/7 emergency service for water heater repair and replacement.

Pipes

If your home was built before 1970, you may have galvanized iron pipes, which can eventually rust and corrode. When pipe corrosion occurs, your water pressure will begin to drop, you will see a brown tint in your bath or sink water, and your water-using appliances might be damaged.

Corroded pipes may need to be replaced with copper or PVC. You’ll need an experienced plumber to remove the bad pipes, dispose of them properly and install new pipes.

Copper pipes can present another problem, namely pinhole leaks which may be caused by corrosive water and the quality of the copper pipe itself. These leaks are not always easily detected, but signs include damp spots in your drywall and floor, reduced water pressure and flow, and rusty or discolored water.

Contact your local ARS®/Rescue Rooter® plumbing specialists by calling 866-399-2885 today for plumbing repairs or to schedule an annual inspection.

Gas Lines

More than half of the homes in the United States rely on natural gas for clean and efficient heating and cooking. Natural gas lines and appliances are relatively safe, but for the protection of your home and family you should be aware of the possible hazards of natural gas.

Carbon Monoxide Poisoning

This is the number one natural gas safety issue. Carbon monoxide is dangerous because it is odorless, and robs the victim’s brain and organs of the oxygen necessary to function properly. The symptoms of carbon monoxide poisoning are similar to those of the flu without a fever. Anyone experiencing these symptoms should get out of the house and call 911 immediately.

To reduce the risk of carbon monoxide poisoning:

  • Install carbon monoxide detectors in key areas of your home.
  • Inspect the vents, flues, and chimneys of all gas water heaters, furnaces, and fireplaces for proper ventilation of exhaust.
  • Never heat the house with your oven.
  • Never sleep in a room heated by a gas or kerosene space heater without proper venting.

Gas Line Leaks

Natural gas has a “rotten egg” odor added to gas to warn of a leak. Line leaks are rare but can be extremely dangerous. A buildup of natural gas in an enclosed area can make people very sick or cause an explosion.

Gas leaks outside the home are also dangerous. Before doing any job that requires digging outside, homeowners should call their local utility company so gas lines can be marked before digging begins.

What to do if you smell the “rotten egg” odor in your home:

  • Do not use your cell phone until safely away.
  • Shut gas valves off at your home.
  • Do not turn on or off any electrical appliances.
  • Do not smoke or use any open flames.
  • Do not attempt to locate the leak.
  • Get a safe distance away from the house, and then call 911 and the utility company.
  • If a natural gas line is damaged when digging outside, call the utility immediately. Do not attempt to repair the line.

Gas leaks in the home can be easily prevented by ensuring that flexible gas lines are installed properly and inspected regularly by licensed professionals. Contact your local ARS®/Rescue Rooter® plumbing specialists by calling 866-399-2885 today for an annual inspection.

Garbage Disposals

Garbage disposals are a great help in the kitchen, but you have to treat them with respect if you want them to last. To avoid calling for garbage disposal repair services, here are a few tips to remember:

  • Use cold water when you grind food. Hot water can melt fats that clog up.
  • Don’t overfill the garbage disposal.
  • Always run water before and after using the disposal.
  • Don’t put bleach, drain cleaners, or other chemicals down the unit.
  • Don’t try to grind bones, coffee grounds or overly fibrous materials (like corn husks), or things like glass, metal or rubber.
  • Never use your hand to pull material out. Use tongs or pliers instead.

For help with your garbage disposal, contact your local ARS®/Rescue Rooter® plumbing specialists by calling 866-399-2885 today.

Washer Hoses

Most people never think about their washer hoses until they fail. But a failed hose can make a huge mess, flood and cause expensive damage to your home. In fact, washing machine hose problems are a leading cause of home insurance claims.

Washing Machine Hose Check

Determining if your hoses are in good shape is simple. Look for leaks and inspect the hoses to see if they have any bulges or cracks. While you're there, make sure your machine has at least four inches clearance from the wall to prevent washer hose kinking and damage.

Be sure you know where your washer shutoff valves are. If a washer hose bursts, you can minimize the damage by quickly shutting the water off. And it’s smart to never leave home while your washing machine is running.

Replace Your Washer Hoses

Obviously you should replace your hoses immediately if you do find leaks, bulges or cracks. But to be safe, you should also replace them if they are three years old or more. Use stainless steel washer hoses to avoid the potential leaks and deterioration of rubber hoses.

Contact your local ARS®/Rescue Rooter® plumbing specialists by calling 866-399-2885 today to replace your hoses or to schedule an inspection.

Sump Pumps

A sump pump is one of those household systems you rarely think about—until you need it. It’s usually found in a dark corner of the basement, in a hole called the sump pit. It’s designed to pump out water that collects in the pit, often as a result of flooding. And that makes it a very important item to maintain.

Like other major appliances, sump pumps should be inspected for wear and tear each year. Early spring is a good time. When the thawing from winter begins, the ground becomes saturated and it rains more often. This means your sump pump is working overtime, especially from March to May.

If you have experienced a drought recently, an inspection is even more critical. With the excess rain that occurs during spring, your sump pump would not be used to working as much and problems could occur.

Backup Sump Pump

Professionals should also check the back-up sump pump. If you do not have a back-up, look into investing in one. If the power goes out (which often happens during flooding rainstorms) or there is a failure in the main pump, the backup kicks in and can save you thousands of dollars in water damage.

Contact your local ARS®/Rescue Rooter® plumbing specialists by calling 866-399-2885 today for an annual inspection.