ARS/Rescue Rooter Boston: Residential Picture Gallery

The work from start to finish was professionally managed. Best overall experience regarding HVAC work performed in my home. Thank you.

Our A/C unit is 11 years old and we are still happy with its performance and with the company. One technician has been extremely responsive and helpful with resolving an issue we had with having a part replaced. The technician is Jim Curtin. There was a small part needed to complete a repair and previous techs and the company were unable to order the correct part. After approx 3 months jim was sent out to help us. He took a photo and sent it in and called the warehouse. He also went to check out their supplies for the part and was able to find the part!! He came out and completed the job!! We had a/c at all times but part was needed to complete repair. At all times jim Curtin was a caring professional and very knowledgeable. Thank You ARS for sending Jim Curtin.

A helpful ARS Rep at **** ***** was offering their recent promotion on AC Service, We talked about my HVAC systems and that they were fairly new. But, I did have a problem a problem with the heat getting to the second floor. He scheduled a service call on the spot and gave me a coupon for $10.00 off the service call fee. The technician, Jim C***** arrived on time w/a prelim call and was very knowledgeable, personable and took on the process of accessing the problem in a logical technical fashion. I am totally impressed with his skills ad ability and the positive way he approached the task.