Plumbing Frequently Asked Questions

What do you charge for a water heater install?

ARS/Rescue Rooter offers free water heater install estimates. Because every home is different and homeowners/families have different hot water usage needs and energy efficiency expectations, we don’t offer exact quotes without visiting the home and consulting with the homeowner.

I saw there are some new water heater regulations. Do I have to do anything to my current water heater?

Since the new standards announced by the Department of Energy apply to new, residential water heaters, you likely won't be affected until you buy your next new water heater.  Click here for full details on DOE's new energy conservation standards.

While you don't necessarily have to discard your old water heater immediately, if your water heater isn't meeting your needs or is 8 to 10 years old or older, it may be time to consider purchasing a new, more efficient tank or tankless water heater.  To find out more about installing a new water heater, click here.

What is a home plumbing inspection and why would I need one if nothing's wrong?

Most people don't think about their plumbing until there's a problem. During a plumbing maintenance inspection, an experienced ARS/Rescue Rooter plumber will check all the major plumbing systems in the home, including, but not limited to, the water heater, water pressure, backflow, supply lines, drains, faucets & fixtures, toilets and even sump pumps or sewer ejectors. Annual inspections are important for identifying problems or potential problems before they turn into expensive or inconvenient headaches.

Foul smell (sewer) outside of house and close garden by front door. What sort of problem could it be?

There are several reasons a foul odor may be lingering outside your home. Here are a few things to check out. It could be a crack in a sewer line or maybe your septic tank is open. Another thing to look at is, do you have a yard based septic vent? This is a vital piece of plumbing equipment, because it is used to reduce the amount of pressure build-up in the drain system. Basically, it helps equalize the pressure in the lines.

My garbage disposal won't turn on. I ground up a mini salt spoon, got it out, and made sure there wasn't any of it left in the disposal. I tried to reset the red button on the bottom of the unit. I hear the motor and then it goes off. I tried to hold that red button for a length of time. I tried not holding it. Can you recommend a solution?

When the reset button on your sink garbage disposal unit does not correct the problem with a garbage disposal, often there is still something stuck in the garbage disposal. Sometimes you will find that the only way to fix the disposal is to take it apart. Most garbage disposals will come apart so that you can get to the blades and the rotating plate. If taking it apart and removing whatever is clogging it doesn't work, most likely you will need a new garbage disposal.