Blue Dot Services of Maryland Reviews (Page 1)
Great customer service.
11/30/2023
The service technician was prompt, courteous and answered all my questions before I had them. He also showed me that parts for my unit would be more than a whole new unit. I would definitely recommend Blue Dot for anyone who needs their HVAC serviced.
11/30/2023
Very professional and great service!!
11/29/2023
Blue Dot is punctual and thorough in solving my HVAC problems. They are my go-to company for my HVAC needs.
11/29/2023
excellent
11/29/2023
Service was excellent. Skip explained everything in depth. I will continue to use Blue Dot. I contacted Blue Dot to replace the furnace and AC in my rental. There was no problem whatsoever. I highly recommend Blue Dot. 24 hour service. I called and was scheduled the same day.
11/29/2023
Mike was awesome. He took the time to really look at our issue and resolved it timely. He also explained what he did so that we were aware of the issue and the steps he took to resolve it. Five stars for Mike and Blue Dot!
11/29/2023
Great service ! Super nice responsive technician.
11/29/2023
Tech was very helpful and knowledgeable. Gave honest advice
11/28/2023
Anthony A. is a great blue dot tech and is also the reason I keep using Blue Fot. Thanks Anthony!
11/28/2023
Just a furnace tuneup. The technician was on time, worked quickly, and gave me some good info on my system.
Much appreciated!
11/28/2023
Great service. Dispatcher stayed in constant contact to let me know when my technician was coming. Kevin was awesome, very knowledgeable. Highly recommend
11/28/2023
Great service. Very professional, installation of new water heater.
11/27/2023
Blue dot was the best the guy Anthony was polite gave his best work blue dot helped me by making the price work I'm in a bed n get a monthly income they didn't try to rip me off followed my direction to a tee best people to get thanks blue dot
11/27/2023
Fernando was wonderful and professional. He helped me understand the importance of maintaining my unit.
11/27/2023
Anthony, my technician was very professional and informative. I appreciate all his help.
11/27/2023
The service technician carlos Very knowledgeable on what was going on.
And explain it to us in detail.
11/26/2023
Very respectful and help with answers
11/25/2023
Mike was professional and very helpful. He was quick clean and informative! He handled our issue completely and we are all set for the cold days and nights ahead!!
11/25/2023
Professional, on time, polite, could not ask for more.
11/25/2023
Great service. Patient and concise.
11/25/2023
Blue Dot has consistantly provided quality service to our heating and cooling system.
11/25/2023
Antonio was extremely knowledgeable and committed to figuring out the problem and fixing it as soon as possible. He was a pleasure to work with and I hope to see him in the future for maintenance. Our heating problem was diagnosed and repaired, and we could not have hoped for a better outcome.
11/24/2023
Thorough, quick, and great explanation of items to address
11/24/2023
Technician was prompt and efficient. I was very satisfied.
11/24/2023
The technician was very knowledgeable, very experienced very polite and generous love his service
11/22/2023
Dominic was very pleasant to work with and great at his job. Blue dot has been a great experience for us.
11/22/2023
The technician was personable and professional. He was also punctual we felt very comfortable having him in our home, and if we can personally request him again, we would. He is truly an asset to this company.
11/22/2023
Great experience with educated service technician. He was efficient, kind, friendly and did not try to upsell us in any way. Solutions and price minded in assessing our issue. Will definitely be a repeat customer.
11/21/2023
Juntes was a good techicuan he explained the process And provide domevdugestiibdmuy
11/21/2023
Update,
I am having an issue with my Condo Association on fixing the noise problem. Alex came out again and took pictures and videos of the noise. He wanted his report to clarify that the noise was coming from ducts that the developers put in and not the HVAC ducts.
Thanks again Alex.
Previous review.
Alex was very nice but unfortunately my issue can't be fixed by Blue Dot. My repair would have to be addressed with my Condo Association.
Originally I was told on the phone the cost would be $89 but I told him I had a maintenance contract.
I thank Alex for saving me $89.
11/08/2023
My technician last night and again this morning came back to finish what he couldn’t do late last night because it was too dark outside was very respectful and professional throughout the entire service call. Is coming back next week to install the light for and collect the balance on our work order. Highly recommended him!!
07/17/2023
$39 tuneup for our HVAC system. Mark was outstanding. Very informative, courteous, and pleasant to have in our home. I learned a lot and feel more confident about our system’s operation.
Used again Nov 2023. Chris was great: knowledgeable, courteous; made sensible, affordable suggestions for maintaining our system.
08/25/2022
D. J. was very thorough and did a great job servicing our heater and air conditioner. He is extremely knowledgeable and personable. He takes the time to explain the process and is also leaves the area spotless
12/09/2021
Excellent technician
04/07/2021
Professional, friendly, excellent technicians. Superior service. Top notch company.very responsive!
03/14/2021
Took care of our Gas Meter Leak
Great price and definitely good customer service.
Randy and his apprentice showed up and took care of the furnace and chimney top. Also, gave me a quick schooling on heating system.
Fernando came after Thanksgiving with a smile on his face and quickly tuned up the system and replaced a temperature sensor. I've also signed up for Pro Club...hope it works great.
09/22/2020