Blue Dot Services of Maryland Reviews (Page 1)
I received a call from BlueDot representative Tyran Durgee in the morning which was awesome because I've had experience being serviced late in the day. I got a call when he was about 10 mins away and when he arrived, I met a respectful person who basically told me what he needed to do and how he's going through the checks in an orderly fashion. I was even given tips on how to prevent costly repairs as he was going about his work which is again..awesome. He was very thorough and very patient explaining everything and at the end of the inspection even offered a follow up call number if I still had any other question. Now that's customer service! Hats off to BlueDot Services for the quality of work and the work etiquette of your employees. Job very well done!!
12/11/2020
The maintenance service provided by Blue Dot and the company's respresentative of Mr. Tyran Dungee was excellent. I appreciated receiving the telephone contact prior to his actual arrival. He was prompt and very professional. He proceeded to conduct the fall/winter check up. He provided me with a very thorough review of the service provided and also made recommendations for additional upgrades.
I would highly recommend Mr. Dungee to other customers of Blue Dot.
12/11/2020
Adam was very professional and knowledgeable. Worked for a few hours in the cold rain. Informed me of everything that was accomplished. Highly recommend to anyone. Cheers steve
12/11/2020
Excellent!! My service technician, Darren Robinson was very professional, knowledgeable and personable. He was able to source the problem and provide a fix in a very short time. He also provided cousel and advice regarding my system for the future. Looking forward to working with Darren for the forseeable future!!!!!
12/11/2020
Darren R. was very helpful with explaining my system to me and very professional.
12/11/2020
Adam B. from Blue Dot Services did a great job in repairing my heat pump. He had diagnosed problem very efficiently and ordered new parts. Once they arrived he came back and installed them. Thank a lot!
12/11/2020
Adam B. from Blue Dot Services did a great job in repairing my heat pump. He had diagnosed problem very efficiently and ordered new parts. Once they arrived he came back and installed them. Thank a lot!
12/11/2020
Darren R. was very helpful with explaining my system to me and very professional.
12/11/2020
Based on my recent experience --Blue Dot services would be an excellent choice for HVAC, plumbing, etc. Darren R. was my service representative. He was on time , professional, polite, and very helpful with the service call. Darren was very patient, thorough, explained everything to me and was the best service representative i have ever dealt with. Blue Dot was highly recommended by my coworkers, and i was not disappointed .
12/11/2020
Based on my recent experience --Blue Dot services would be an excellent choice for HVAC, plumbing, etc. Darren R. was my service representative. He was on time , professional, polite, and very helpful with the service call. Darren was very patient, thorough, explained everything to me and was the best service representative i have ever dealt with. Blue Dot was highly recommended by my coworkers, and i was not disappointed .
12/11/2020
Tyran D. was very knowledgeable and thorough and made sure I understood what he was doing.
12/11/2020
Adam did a great job analyzing our furnace failure. Blue Dot is the best at repairing the Carrier Comfort Zone. We have used other companies, and one even referred us to Blue Dot. The Carrier Comfort Zone system is very complicated, and this is their specialty.
12/11/2020
Ben came for our semi annual inspection. As always Blu Dot techs are always very courteous as was Ben. I have found that the techs are always the best, very polite and knowledgeable. Thank you for great service
12/11/2020
Ben came for our semi annual inspection. As always Blu Dot techs are always very courteous as was Ben. I have found that the techs are always the best, very polite and knowledgeable. Thank you for great service
12/11/2020
We use Blue Dot on all of our projects...they are great to work with. Ramon, our tech, was very friendly, professional, neat and knowledgable, he did a great job!!!
12/11/2020
Justin was excellent. Took the time to answer all our questions. Very detailed!
12/11/2020
Very professional and able to diagnose the problem quickly.
12/11/2020
Was very professional and knowledgeable.
12/11/2020
Just a word to commend Mr. Tyran Dungee on a professional, courteous, and helpful visit today to initiate a service contract with Blue Dot Air Conditioning and Heating Services. I am confident our annual system needs will be adequately addressed and maintained, taking the worry out of remembering seasonal filter changes and the like. I would recommend this gentleman to anyone looking for a service contract with Blue Dot.
12/11/2020
