Blue Dot Services of Maryland Reviews (Page 1)
I was very please with my installation, as the team that was here were very polite, friendly, knowledgeable and worked really well together!
08/15/2022
They did a great jobthey did a great job
08/15/2022
the service was impeccable. the man was very polite about the job. I felt confident that it was a job well done. And I was blessed by his kindness.
08/15/2022
Quentin Brown and his sons were excellent. They were professional and did a very thorough job. They explained the workings of the system so that I could use the system without difficulty. They also throughly cleaned the areas that they worked in. I give them five stars.
08/13/2022
The service technican Fernando Delco was able to access the problem immediately, made the necessary repairs, and had the unit up and running in no time.
08/10/2022
Technician was very professional and friendly. Was in and out quickly and explained every clearly.
08/10/2022
Service has been excellent . Nico came to do a diagnostic , he advised a senior tech should come verify . I respect that he advised beyond himself to ensure the issue was correct . Anthony came and confirmed the issue . Everyone has been very professional and easy to talk to . Absolutely No run arounds. Even when you call they are friendly , prompt and confirm all the details needed. As a Manager in the service industry I respect this excellent team and their professionalism. Waiting on parts but I have no doubt this team will get the job done! Would recommend their service to anyone.
08/10/2022
Excellent same day service . The technician evaluated and then solved the problem.
08/10/2022
I called multiple HVAC companies to request a consultation to buy a new Heating and Air system. Out of the four popular companies, Blue Dot was the only company that kept their appointment with me. The other three either No Showed or called and rescheduled for a different day. With temperatures this week reaching high 90's on up to 102, we needed a working AC soonest.
Blue Dot sales representative, Michael Esposito showed up for the appointment on time, gave us multiple discounts, and didn't try to up-sell us the highest priced units. Instead he explained why other units were more cost effective for the same air quality. He was then able to schedule the install two days later.
Blue Dot Instalation Tech, Raymond Edgerton was on time, set everything up and was ready to work immediately. His quality of work and knowledge is outstanding. He is an AMAZING worker and I highly recommend him to do your install too. His helper was also an OUTSTANDING workman. His thorough attention to detail made the install move quickly. These two guys are an amazing team! I had very cold air and working heater ahead of schedule.
Overall I am completely happy with Blue Dot's entire team from start to finish! I highly recommend this company!
08/10/2022
Blue Dot was stellar from being to end. First Carlo was the best salesman I've ever did business with! He didn't sell me a thing but his honesty sold me from the start. Francis and his team came out to my home did the swap in record time, didn't damage my home, set me up and was gone in about 5 hours I believe. I got 3 companies to give me quotes virtually and/or in person. They were not the cheapest and were not the highest (sears was) but they were the RIGHT one's for me and I believe they are the right one for you as well!! Look no further!
08/10/2022
Blue Dot technicians arrived on time and got right to work uninstalling my old broken AC unit and installing a new Carrier system. Installation was quick and the technicians did a very professional job.
They completed the install in less time than I expected and then cleaned the job site before leaving. They walked me through my new AC systems safety features and made sure I was satisfied with the job they had done. All in all, my interactions with the Blue Dot team were excellent and I am glad I chose them to replace our old broken unit.
08/09/2022
Randy is beyond wonderful!!
08/09/2022
Excellent service
08/09/2022
The workers were very pleasant and provide with very useful information about my installation.
08/05/2022
This company is what every company should be. They were professional, fair, and friendly the entire process. Highly recommend!
08/05/2022
homeadvisor
Replaced a/c outside unit. Replaced furnace to match
Replace thermostat
The work was very very neat. Your mechanic installer was exceptional. You’re luck to have that crew working for you!!
08/04/2022
Quentin and Destin were prompt, courteous, and very professional. It didn't take them very long to install the system. They asked if I had any questions and kept me informed as to what was going on. They left my property like they found it. I was very impressed with their service.
08/04/2022
Rep quickly found problem and fixed.
08/03/2022
Karon, the technician, identified the problem and was thorough in repairing the damage done to the system. He was clear in his explanation of what happened and what can be done to better maintain the system in future. His help was much appreciated.
07/30/2022
Reliable, professional and quick response to emergency call. Installed new A/C 2 days after it broke. Would recommend highly!
07/29/2022
Excellent service . Very knowledgeable. Very patient with our request. Would use blue dot again
07/29/2022
Teklu and Mike (and Carlo in sales) went above and beyond on my air conditioner replacement. The install was perfect, no shortcuts, no detail was overlooked. Everything was taped-down and strapped in (far better than the original install in ‘06). When finished they explained everything they did and how to maintain it in the future. I would definitely recommend them and Blue Dot.
07/28/2022
The technician (Henry) was courteos, professional, knowledgeable, showed me step by atep how to operate the thermostat. Clarifued my specifications on how i wanted to use the thermostat. Very patient!!
07/27/2022
Did a wonderful job
07/27/2022
The technician arrived on time and had my cooling system running efficiently in no time. He was thorough in his knowledge in which I really appreciate.
07/27/2022