ARS/Rescue Rooter Charleston Reviews (Page 1)
Removal and installation went well. Fine job by both installers.
05/31/2023
Good experience. Very courteous & professional technician. Quick & efficient.
05/31/2023
Quick and efficient service.
05/31/2023
ARS performed consultation. We have to decide on which kind of water heater we need for our place. The consultant was well informed and professional.
05/31/2023
Professional. Efficient. Explained everything. Very pleased with the service. Walter did a great job. Very impressed
05/30/2023
Company was very responsive and quick to help. Within 30sec of me filing an issue online, they called me and had me booked. They had a technician on my doorstep first thing the next day. He was very professional and thorough, and had me up and running within no time. 10/10 would use again
05/30/2023
My technician Walter Schronce, Was very professional and helpful and answered all the questions that I had. He had some great recommendations for me, which I appreciate very much,thank you Walter.
05/27/2023
James Oswald, my point
Of contact at ARS was essential in my family’s need of a new HVAC system. He came out and assisted my family with obtaining an affordable new system and facilitated our financing experience with great compassion and patience. I am grateful to him and the HVAC techs at ARS who came out to our home and performed the replacement. We are now experiencing another cool
Summer. Thank you James and ARS!!!
05/24/2023
A/C unit shut down.
Symptom thermostat no power.
Air handerl on power.
Cause water sensor trigger auto shut off. Also Air handerl leaking air. Duck tape and sealer blew out leaking air in to attic.
05/24/2023
Great service outstanding guy. Jeff was great. Highly recommended
05/23/2023
David was my technician! He was professional, knowledgeable and efficient!
05/23/2023
Quintin and derelle very helpful and professional.
05/22/2023
The tech Raul was professional and very knowledgeable. He immediately understood the problem and promptly and courteously fixed it.
He also cleaned up after himself.👍🏼
Appreciate the good service.
05/22/2023
Semi Annual maintenance for my A/C maintenance
He was on time, he adhered to all of our suggestions. I would like it if he was the one you send back next time.
I also need to make an appt. with you for next time.
05/21/2023
Had a clogged sewer line. The technician was very friendly and professional, and got the job done in a timely manner. He explained what he was going to do and answered all of my questions.
05/21/2023
Very good service. Our technician, Frank was good. We will call again when needed.
05/20/2023
Great service really nice technician. He did a great job. Thanks.
05/19/2023
Very responsive and great technician.
05/19/2023
A/C was making a strange noise. Tech was able to locate and identify noise to correct issue.
05/19/2023
The air conditioning went out on a rental property recently and I was desperate for help. In less than two days I had an entire A/C system swapped out for a decent price. The group is professional and communicates to keep you in the loop - James Quinton and Derelle EXECUTED. Thanks!
05/18/2023
on time, pleasant and honest
05/18/2023
Leak detection in Mitsubishi Mini Split heat/AC system that we suspected in Dec. 2022 and not repaired yet. A Tech. and a field supervisor along with a trainee were on site, to diagnose the problem. Still not repaired, "central main coils on two heads are leaking, need too order parts"
05/17/2023
Responded to the call quickly and completed the work the same day.
05/16/2023
Raul was excellent, professional and timely. Very helpful.
05/16/2023
Great work by Josh. Professionally done expeditiously with clean up at the end. Highly recommend ARS and Josh for their good work.
05/15/2023
Everything was great but the time. Reschedule first time and late the next day. Repair man was great really knows his stuff. I still would recommend ARS to anyone.
05/13/2023
Walter was great
05/12/2023
Walt was very responsive to our questions and concerns. He took extra time to explain to us what he thought needed to be done to keep our unit running smoothly in the future. He was excellent.
05/11/2023
Walt Schronce did an amazing job! This young man is serious about his job! He took time to explain things and made sure I understood.
05/11/2023
Raul helped us get our new water heater installed and was so helpful and informative. Thank you so much for all your help.
05/11/2023
Austin was a great plumber!
05/10/2023
Excellent service
05/09/2023
Jay was very prompt and knowledgeable. He provided options for us. Thank you
05/09/2023
Walt did an outstanding job servicing our unit. Neat, personable and professional.
05/09/2023
They were right on time, friendly and professional. Excellent work done fast.
05/08/2023
Walter did a fantastic job during my ARS Maintenance. He was very professional and responsive to my questions and made a recommendation concerning a surge protective device which I purchased and he installed. Thank you Walter and have a great day.
05/08/2023
Austin was a very nice young man and would like to use him again
05/04/2023
The technician was very professional
05/03/2023
