ARS/Rescue Rooter Charleston Reviews (Page 1)
They did an excellent job unclogging my drain pipe in my AC unit.
09/23/2021
Ashley was knowledgeable and did a great job analyzing the problem and finally fixing my AC! Very thankful for his expertise!
09/16/2021
Ashley the HVAC Techinician that serviced our unit was extremely professional, knowledgeable and courteous.
09/12/2021
Our AC went out and they were able to come out first thing the following day which is pretty rare in the middle of the summer when repair demand is at a peak. The technician (Ashley) was very professional, assessed the situation quickly, and had the unit working in record time. It was a great experience and I would definitely recommend them.
08/17/2021
Jamell came in the morning to install my upstairs toilet. He was friendly and professional. The work was done relatively quickly but it didn't feel rushed. He had the the old toilet removed without making a mess and had the new toilet installed with in minutes.
08/09/2021
Ashley was great! He was very helpful and gave a thorough explanation of the needed services!
08/06/2021
The tech Ashley was great and very helpful and knowledgeable so if you need a tech ask for Ashley
08/04/2021
Replaced capacitor . HVAC service is overpriced in general but they worked with me to waive diagnostic fee which was helpful.
08/02/2021
Ashley was a great tech. He was timely, friendly, and provided great feedback
07/29/2021
Today Ashley and his trainee arrived on time. They were very respectful and polite. The service that they provided today was a 10 for Excellent and I would recommend your company and these two employees to all my family and friends.
07/29/2021
Great service. Mell is the best 👌🏾
07/20/2021
Techniciant that come out here done a good job and he was very knowledgeable but I still need my unit looked at. Because of a leak issue
07/18/2021
Updated Review- Another service, this time for drain flies and slow drains.
Rob was just as professional as Jamell.
I would never consider another company, I called today, they met my time schedule!! A total class act.
I always use the ARS team. Jamell knew exactly what he was doing, found the problem quickly, fixed it immediately, and cleaned everything completely before he left.
He also asked if I hand any other issues, quoted me a more efficient water heater and sent me a copy of the quote.
Great experience.
07/16/2021
Robert J. was on time, called in advance, and was very personal, had a positive attitude, explained his diagnosis, how he was going to rectify, and asked permission to proceed.
He was clean and cleaned and sanitized the worksite upon conclusion.
Extremely professional!
ARS is fortunate to have Rob on their team! He has earned and deserves a pay raise !!!!
07/13/2021
Technician arrived at 10PM and stayed until after midnight in a tropical storm to get correct diagnosis. Then ARS laid out best long term solution offering two alternative approaches. Installed the exactly perfect tankless water heater possible —- arriving on site within 50 minutes of our decision. The installing tech worked with focused professionalism to remove the old and replacing it with the new system - making sure that all old equipment was replaced with new —- such as the thermostat as one example. This to insure long term continuity with the new tankless heater. ARS and their people restored our faith! Great people doing great things.
07/12/2021
Came out to diagnose a/c unit
07/12/2021
Technician was very efficient and gave some great tips.
06/30/2021
Excellent work
06/27/2021
Annual system checkup. Very helpful and informative
06/15/2021
Very professional inspection and explanation of problem. Josh was very competent. Hoping he does the repair when parts arrive.
06/08/2021
