ARS/Rescue Rooter Charleston Reviews (Page 1)
Nick did a great job for our PM visit - very professional and good at communicating things to keep an eye on for the future.
12/07/2023
NICK DID A GREAT JOB.
12/07/2023
Nick Converse was great. Very professional and knowledgeable on how the unit operated.
12/07/2023
Nick came to service my system. He pointed out some deficiencies and explained them to me. He also provided me with options to remedy them. Very professional service provider.
12/06/2023
Very good service and professional. Arrived on time. Quick installation of new water heater. John and Bert were friendly, cooperative, knowledgeable, worked quickly, and explained everything thoroughly. Prices are a little on the high side but different options were presented and there were no hidden or last minute fees. Very upfront. Would use them again.
12/04/2023
Absolutely great!!!
12/02/2023
Great install experience .
12/01/2023
Very professional repairman who got the job done efficiently.
11/30/2023
Edwin was very nice and professional and did a great job! I will recommend ARS and Edwin to friends.
11/30/2023
Very nice tec.Hopefully the problem was resolved
11/30/2023
The service was great and professional. He was able to fix the problem.
11/30/2023
ARS came out quickly, within only a couple of hours of us calling. They discovered the issue was just a loose wire and didn't charge us because it was under warranty. Really appreciate their honesty, professionalism, and promptness.
11/29/2023
Technician was friendly and had good work ethic
11/29/2023
Nicolas did a great job installing a damper unit in my house. He was very polite and professional. I will certainly request his service again if needed.
11/28/2023
Just had my winter maintenance done by Nick. Extremely professional, courteous and very informative about options for maintenance on system. Have been with ARS for many years and they still deliver great service. Thanks, Nick!!
11/28/2023
Excellent & Timely professional service at a reasonable price Thank you ARS
11/25/2023
Friendly and courteous. Took time and did a good job.
11/24/2023
Responsible, Professional, and timely
11/24/2023
Brandon was excellent, on time and as promised.
11/22/2023
ARS did a nice job switching out my old water heater with a new one. My only suggestion would be that the service men should put down floor protector paper on any floors from entry door to attic and clean up their mess before they leave. It’s understandable that debris will come from the attic space when moving such a large item down. Sadly, I have newly refinished wood floor that now have some damage from the guys walking over the debris. 🤷♀️
11/20/2023
They are clean respectful polite and hard working
11/20/2023
Their tech team had to deal with 2 bad computer boards they stayed late and we re back on site early AM to complete the new install after receiving a new board from the manufacturer.
Jason Albert AJ and their supervisor Jason were professional in every facet of the install.
11/20/2023
homeadvisor
Great service and knowledgeable advice.
11/19/2023
The gentleman that came was absolutely nice Robert I thank you and the 2 gentlemen that installed it today we so nice kept us informed of everything and treated us with the highest respect I thank you King and Bert
11/18/2023
Tom Keir did an amazing job. He was fast and efficient and went above and beyond in taking care of my situation. Thank you, Tom!
11/17/2023
They’re a great company with great customer service!😊
11/17/2023
The technician was extremely helpful and was able to provide me with information to prevent the same problems in the future.
11/15/2023
Edwin arrived promptly inside the allotted time window. He was congenial and efficient. He did his work on my heating system & also checked my outdoor A/C unit at my request to make sure it was functioning properly. He finished in about 1 hour. He briefed me on all he did before he departed. I would welcome him back again to do my semi-annual maintenance on my HVAC system. 🙂👍
11/14/2023
Thoroughly inspected both units. Very professional job
11/14/2023
Professional up to current codes install, friendly and knowledgeable service tech, on time and next day install of new water heater. I was surprised at the overall cost (kinda high) but it is what it is and I have peace of mind.
11/11/2023
ARS gave wonderful service. Raul was the tech and he was very thorough and communicative. I don't know anything about plumbing, but Raul seemed to go above and beyond what was needed. Cara was helpful with taking my payment and James was very knowledgeable about what I needed in my house.
11/10/2023
Rau was great! He was professional and did a great job installing the water heater.
11/08/2023
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11/08/2023
The 2 guys were excellent!
06/20/2023
This was a routine fall maintenance and found out I need another UV light since it lasts for 2 years! I was not pressured to get it today since my unit still looks clean and new after having it for 2 years! I got sound advice that it would be fine to replace it later which helps me to save for that light!!!
05/23/2023
Great company. They installed a water heater and an air scrubber in the past two weeks. Both times they did a great job and were very professional, friendly and considerate.
09/13/2022
I woke up this morning to no heat. I am immediately called ARS. And they said that they would have someone out today between 12 and 5.
Nick got here at 1:15 and by 2:00 the heat was working again. He had taken pictures and explained what the problem was with the unit, and showed me pictures of how he fixed it. He was very nice and polite. In a world where so many are rude, that was huge for me.
11/12/2021
Exactly Customer Setrvices
04/07/2021
