ARS/Rescue Rooter Charleston Reviews, Page 1 of 4
ARS/Rescue Rooter Charleston Reviews (Page 1)
The ARS plumbing department did a great job replacing our main sewer line between the home and the street. I give a big thanks to their plumbing team John, Raul and master plumber on site for getting it done in 1 day for us. Thank you again!
Josh and Roman performed a tankless water heater flush and checkup. They are very professional and courteous. They explained the process thoroughly and inspected for any leaks, etc. they were very neat with their work and left everything in great shape. Very pleased with both men and their service
The techs are very nice and punctual
The ARS team repaired a pipe damaged 2 weeks ago by ATT..but they would not take responsibility.. Thank you for fixing what was a frustrating problem.
The technician Steve Gordon was very professional and knowledgeable.
WAS VERY WELL APPRECIATE WITH THE SERVICES THAT QUINTIN,DERELLE AND D.J. DID THEY WHERE HIGHLY PROFESSIONAL ABOUT IT.YOURS TRULY CHERYL DUNMEYER
they are a good company.
Jeff was wonderful. He was kind, professional, thorough, answered all of my questions and went above and beyond!
The guys came out quickly and fixed the leak then put in a new dishwasher
The salesman was very informative. And the turn around time to install the unit was only 2 days.
The installation guys were efficient and very kind, respectful and informative. GREAT EXPERIENCE!
Steve did a great job! Very friendly, knowledgeable & thorough with his services. They were a little later than expected but they kept me informed via email, text & phone call on time delay & arrivals. They installed our new unit about a year ago & we are in the annual maintenance plan so we were getting winter check-up.
Very reliable and excellent communication!
ARS has knowledgeable and friendly technicians that are dedicated to great customer service.
Steve was very knowledgeable and answer all my questions. I highly recommend him.
Jay was here promptly. Was very professional. Knew what the problem was and how to fix it within a few minutes. Didn't mind answering questions. I will request him next time I have a HVAC issue!
My service technician Steve was professional and responsive in answering my questions and very thorough in performing routine maintenance on my HVAC system.
The young men were respectful and did a wonderful job installing my new unit.
Very Respectful, Professional and passionate bout about what they do. Quintin and Derelle did an Outstanding job at my home today. Thank you for your service!!
When the first company I called hung up the phone before saying hello - on several tries; and the next company couldn’t get a plumber out for two days for a suspected burst pipe, ARS, Rescue Rooter came the same day. Their plumber, Anthony, was professional, courteous, polite and knowledgeable. He took time to explain the problem, showing me exactly what he’d done and then ensured I understood. I’ll never again call another plumbing company and when I do call ARS, I will always ask for Anthony.
Anthony was punctual, respectful, and fixed our plumbing issue the morning after Christmas! We couldn’t be happier!
Repairman Ashley came out quickly to our home. He assessed the problem and made repairs in less than hour. He was thorough and explained in understandable manner why the system stopped working and what he did to make repairs and/or get it working again. From time I called to report problem and it being satisfactorily taken care of was less than 24 hours. As always, I am very pleased with the services provided by ARS.
Steve was assume! Very professional and performed quality work!
I couldn’t ask for a nicer or more proficient representative. Anthony did a great job.
Anthony was exceptional, I have used ARS in the past and are always my first call.
Excellent service and very personal from start to finish. A pleasure to deal with! Thanks Steve
Ashley the technician was very nice and knowledgeable about our ac/heating unit. Ashley also shared preventive things that needed to be done in order to have the unit longer. Thank you Ashley for all of your hard work!.
The technician was professional, nice and informative.
I have used the company for years for HVAC issues and today I used them for the first time for plumbing service. From scheduling to the work completed, I could not be happier.
My A/C sys would not turn on. Chris came within an hour, quickly diagnosed, repaired, and test my sys. He was very professional and explained what happened. Thank you Chris.
Austin and Colton were a pleasure to work with . Answered all my questions to the best of their knowledge .
Great Guy's 👍
Raul arrived within 2 hrs of my service call. He quickly detected a leaky pipe in the ceiling and repaired it. The quick attention to the matter likely saved us significant damage.
I would highly recommend Raul.
Ashley Singleton arrived on time, was professional and courteous. He did the seasonal maintenance on my gas furnace, answered my questions and changed my air filters. Thank you Ashley and ARS.