ARS/Rescue Rooter Colorado Reviews (Page 1)
Moris the technician arrived at the start of the window. After some confusion about the price (there was an $88 special which was using a cable) he tried the cable which did not clear the clog.he started working with a high pressure water hose. It took him 2 hours to clear the blockage but he was finally able to do it. I would recommend Muris work to anyone. I do think that the company was less than forthright about what the charges might end up being.
12/11/2020
Today, I was very luck to get technician Muris Bogilovic come to my house. He arrived on time, was so polite, and was very knowledgeable. He worked on my drains, showed me the problems, and really explained everything in detail to me. My drains are working so much better now. However the best part of the visit was 2 things, 1.) He discovered my water was yellow and asked if he could look at my water heater. He ran some water into a cup to show me my water was pure yellow with lots of stuff floating in it. I gave him my paperwork, and he said he would see if I had some kind of warantee. I called the company and they are scheduled to be out tomorrow to look at my water heater. 2.) I just had surgery and I am in a cast on my hand and wrist and he offered to mix and pour a chemical that I purchased into my drains for me. Now that's great customer service and so unexpected. From the minute he walked into my house I was comfortable and felt like I was not going to get ripped off! Clearly a great experience, and so rare. Muris is worth his weight in gold in my book...Thanks for a great experience!
12/11/2020
Today, I was very luck to get technician Muris Bogilovic come to my house. He arrived on time, was so polite, and was very knowledgeable. He worked on my drains, showed me the problems, and really explained everything in detail to me. My drains are working so much better now. However the best part of the visit was 2 things, 1.) He discovered my water was yellow and asked if he could look at my water heater. He ran some water into a cup to show me my water was pure yellow with lots of stuff floating in it. I gave him my paperwork, and he said he would see if I had some kind of warantee. I called the company and they are scheduled to be out tomorrow to look at my water heater. 2.) I just had surgery and I am in a cast on my hand and wrist and he offered to mix and pour a chemical that I purchased into my drains for me. Now that's great customer service and so unexpected. From the minute he walked into my house I was comfortable and felt like I was not going to get ripped off! Clearly a great experience, and so rare. Muris is worth his weight in gold in my book...Thanks for a great experience!
12/11/2020
Moris the technician arrived at the start of the window. After some confusion about the price (there was an $88 special which was using a cable) he tried the cable which did not clear the clog.he started working with a high pressure water hose. It took him 2 hours to clear the blockage but he was finally able to do it. I would recommend Muris work to anyone. I do think that the company was less than forthright about what the charges might end up being.
12/11/2020
David was prompt, professional, kind &thorough! Left the parts, discussed prices & the plan. Helped me make an informed decision regarding the best way to set the humidifier to produce maximum warmth for our preferred heat setting. I will use ARS again because David is an excellent ambassador. Feeling warmer already!
Thank you,
Nancy
12/11/2020
It was quick and easy and he was clean and polite and it was great!!
12/11/2020
Steven arrived a bit past the window but once he got here he was very helpful and informative. Most importantly, he fixed our issue and now we are able to shower again.
12/11/2020
Two for two. This is our second service call from ARS. Once again, I'm very impressed with the level of service and professionalism of the techs. This latest service call was part of a service agreement I have with ARS. They initiated the visit and called me to schedule a time. So much better than other service plans where the homeowner has to remember to call for an appointment.
12/11/2020
Stephen showed up on time, was efficient, professional and helpful. Good price and good service. Thanks!
12/11/2020
ARS Tech Keith was timely and very efficent. He was sure to show me what he was doing, and let me know what was best for my home. Being a single mother and first time homeowner I am very appreciative of the program ARS have that Keith informed me of. Thanks to ARS and Keith on this cold night in a Colorado November I now have HEAT thank you!
12/11/2020
Have had a HVAC maintenance contract with ARS for several years. Always prompt and courteous service. Have also been very satisfied with occasional plumbing services.
12/11/2020
ARS Tech Keith was timely and very efficent. He was sure to show me what he was doing, and let me know what was best for my home. Being a single mother and first time homeowner I am very appreciative of the program ARS have that Keith informed me of. Thanks to ARS and Keith on this cold night in a Colorado November I now have HEAT thank you!
12/11/2020
We just had a main drain line installed the crew of Mike, Ivan and Joseph were outstanding. We recieved on time courtous, professonal service. They made me feel as id this was very important to them. I appreciate them and their efforts, I will strongy recommend your services to anyone in need. Jeremy did our clean out and he also displayed all of the above.
Respectfully,
Andrew Garcia
12/11/2020
I had a severly clogged up shower drain with drainage from the adjoining toilet - YUCK!!! Stephen D. came out last night and said it would be no problem fixing it. He did an excellent job of explaining the problem and kept me aware of what he was doing to correct it all along the way. I was very impressed with the service received and have already recommended ARS Rescue Rooter to several friends. Thanks, Stephen, for the excellent service.
12/11/2020
ARS Rescue Rooter has always done a great job for us. The few times we have had issues, they are quick to respond, friendly and reasonably priced. Paul S, came out today for a FREE 40-point general inspection and was on-time and very knowledgable. He helped point out a few things we can do to prevent issues in the future. We appreciate the service that ARS Rescue Rooter provides us.
12/11/2020
In our seventies years we have had a lot experience with plumbers - good, better and outright terrible. But recently we pleasantly surprised by an expert and kind services of an ARS employee Leroy Steele. He was exceptionally knowledgeable, kind and most skilled and devoted to his job. We want to thank you and especially to him for the great service.
12/11/2020
Marvin Q. and John W. were very pleasant and were complete gentlemen. They did an excellent job with the WH.
12/11/2020
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