ARS/Rescue Rooter Columbus Reviews (Page 1)
The guys were quick polite and kept the worksite clean.
09/19/2022
ARS came out to find a gas leak in my plumbing and were on time and professional. Their friendly staff quickly addressed the problem and were very thorough. I high recommend giving them a call
09/19/2022
Professional and worked hard to solve the issue. Unfortunately he could not resolve it today but said he will have to come back in the morning To continue to fix the issue..
09/18/2022
I contacted ARS Rescue Rooter on Saturday morning with a sewer line back up issue. Steven arrived within the time frame that was given and resolved the issue within 30 minutes. The price was also better than three other quotes I had received. I would highly recommend this company for your plumbing needs.
09/17/2022
Highly recommend. Will use them again.
09/15/2022
Installer was early. Did a great job. Would use again.
09/10/2022
The company itself is, and has always been, very quick to respond and to schedule a tech to come out. Whether it’s been during “normal” business hours, after hours or even holidays, professionalism, promptness and customer service have been outstanding.
Corey, my tech for today’s emergency was awesome!
09/09/2022
Professionalism, promptness and scheduling, and customer service are incredible.
09/09/2022
homeadvisor
Ernest was very thorough and professional in his work performance.
09/06/2022
I am pleased with the work that they do and I would pass the word on to my friends
09/06/2022
Serviceman was friendly and efficient
09/02/2022
Had great service today from ARS to replace our badly leaking water heater. Lowe's put us quickly in touch with an assessor, Andy who came to our place straight away and checked out the model and installation detail wwe needed. Then by mid-afternoon, we werre able to get an apointment with tech Devin, who did a great job getting our new power vent tank installed, the old one hauled away, and cleaning up our mess. Devin was thorough, efficient, and quite personable. Thanks to all!.
09/01/2022
Corbin was professional , nice , fast .
He told us what he was doing to get our drain running again . Will use him again in the future.
Thank you Corbin
08/31/2022
Expensive, but great clean repairs. Has been late and have encountered rude custom service reps though.
08/30/2022
Corey was exceptional!! On time, efficient, and professional. I highly recommend!
08/28/2022
First of all no complaints. 8/26/2022.
Devon and Brian.
I had to introduce myself so it’s always nice if the installers introduce themselves first. I guess next time.
This company was contracted by Lowe’s to install the hot water heater. This was preventative and not an emergency installation. The appointment was scheduled for two days after the initial visit to create a contract to put in a new hot water tank. Yes it’s a two visit plan.
The truck parked in the driveway, left no oil👍. The two installers were energetic,
Worked well together, one had more experience, the other was continuing to learn. They arrived about 9 AM and left at about 10:50 AM. And that included a trip to Lowe’s to exchange a new dented hot water heater for a boxed new not dented tank.
They were fine with me being in the same room to see how the installation works. They explained each step if they needed to go to the house water turn off switch or the basement sink. They readily answered my questions on how to turn the heat up or down, how do use the emergency shut off, and they did hook up my emergency garden hose to the bottom just the way they found it on the other one.
I am not sure if they would have voluntarily explain those things. I found the paperwork taped to the bottom of the tank I’m not sure if it needed to stay there or should it have been removed for safety. It would’ve been nice for them to tell me what was in that packet.
The dolly did leave a minor removal of paint on many of the steps. But as I was watching that dolly come up the basement steps - I’m not sure that was avoidable. A different technique was used to bring the dolly down the steps and I believe there were no things were chips of paint as they took in the new hot water tank.
It would be nice to have a dolly that did not bang each step.
Overall it’s nice to have people who are on time, efficient, and pleasant. And to the best of my knowledge observing the work it seems like everything should work just fine in the future.
I was informed that this company can do all kind of plumbing and water and gas
Repairs upgrades etc. in the house.
08/26/2022
Sepic tank line was clogged from the house to the tank and they unclogged it
08/22/2022
Very professional and nice job
08/16/2022
I would use them again if needed, John and the rest of the team were awesome and professional they got the job done, answered all of my questions. Was told by another company that stuff needed dug up which would have been very expensive and ARS didn't charge me for something I didn't need. Thank you ARS.
08/16/2022
Always very professional and thorough.
08/15/2022
Great job thank you
08/15/2022
Kyle was so friendly and knowledgeable. I will definitely be calling them for future needs.
08/13/2022
The Service was recommendable
08/10/2022
Fast service and good communication.
08/02/2022
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