ARS/Rescue Rooter Columbus Reviews (Page 1)
Leo was awesome! Everything clogged at once and he was able to fix all three toilets and two sinks. He was incredibly knowledgeable, nice and professional. I would definitely have him back if I have any other plumbing issues.
08/26/2019
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Leo was on the ball. We called after having a new washer and dryer installed and the faucet broke. It was 26 years old and we were desperate as water was leaking down the drywall. Leo called soon after calling ARS who happens to near our office on 17th Ave. He came out and jumped right on it and got us out of trouble very quickly. He is a professional... We will use him again anytime.
08/17/2019
Had the best bid. Came to do the work promptly when scheduled in a couple of days, was on time and got the job done smoothly. Can't ask for more.
08/12/2019
Cody Bates was our a service professional. He was very good. Did a wonderful job!
07/31/2019
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These people and this company did a phenomenal job for me.They took care of my problem when other plumbers would not even return my phone call.I needed my water service line from the curb box(city shut off valve) to my home repaired or replaced and had 10days to have it done per city of Gahanna.Had the line replaced and they even replanted my wife's hasta plants right back where they were. Awesome experience with this company even got five year warranty on it included in price.
07/30/2019
I could tell Leo knew what he was doing. It was nice to feel like the job would be done right. Which it was. I think the company pricing is a little high but then again you get what you pay for. I will use them again and will ask for Leo.
05/30/2019
Damon and Jeff provided an excellent service on my underground drains. They came equipped the necessary machinery and accomplished the job in short order and to my satisfaction. Same day service.
04/08/2019
As a loyal customer to most Companies, I have always stayed true to Roto Rooter. However that all changed today with the experience I had with Rescue Rooter. Not because of the task performed but the personable and professionalism of Austin (Field Tech). As soon as he showed up at the door, he recognized that my floor was just replaced within six months ago. Noticing this, Austin had covered his shoes with a sock cover to ensure that my floor would not get dirty. After introducing himself, Austin became very personable towards me, which made this experience A plus. He was very helpful and nice towards my family as well. I have been on the board of Director’s for Oak Creek housing in the past, which I have built a lot of relationship with over 100 plus neighbors. Now that I have had this experience, I will recommend Rescue Rooter to anyone that needs help in this area. Thank you for an awesome experience Austin!
01/23/2019
Rob and Freddie did a great job today working on my main line. They were professional, practical and explained the entire process thoroughly.
01/22/2019
Jake Zander was a big help with a commercial drain problem we were having. I highly recommend Jake and ARS/Rescue Rooter !
01/21/2019
Jake Zander showed up on time and immediately asked questions about the work to be done (installing a water line from the basement to a refrigerator on the first floor for an ice maker). He examined the situation and then determined the best pathway for the water line. Jake was fast and efficient in this work. He cleaned up the work areas when he was done. We had some conversation during his time here. Jake was knowledgeable about plumbing. I would ask for Jake for our next plumbing needs.
11/15/2018
Leo, from Rescue Rooter, was outstanding. He was very knowledgeable specialist and took care of all our needs with respect to our old tankless water heater. He had to troubleshoot a number of issues but did not give up and just tell me to buy a new tank. On top of that, he was very personable and easy to talk too. Rescue Rooter of Columbus is lucky to have such a great asset.
10/15/2018
Friendly, courteous, professional - Leo Long. Issue resolved quickly. Went the extra mile with helping me get my dog in the car to get to the vet - emergency. Many thanks to Leo from me and Sophie Renee
10/12/2018
ARS/Rescue Rooter was extremely customer-centered from my initial call to the Plumbing Specialist that arrived. Leo was very knowledgeable & attentive to our current needs. He was thorough in his explanation and delivered the exact services agreed upon at time of estimate. 5 stars!!!
09/28/2018
Leo was competent, professional, and answered the many questions I had around the exterior drain plumbing issue caused by tree roots.
09/26/2018
Leo was very professional & a pleasure to be around. He replaced our water heater & stayed late in evening . We appreciate his strong work ethic. We will definitely call Leo @ARS for our plumbing needs.
09/19/2018
Leo did an OUTSTANDING job. He was professional, knowledgeable and great with customer service. I'm over 60 years old and I can confidently say Leo is the best plumber I've had assist me with household problems. A pleasure to work with also. I HIGHLY recommend Leo for any of your plumbing problems. I will be calling him first with any future plumbing issues I have. Great guy!!
09/07/2018
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Put simply, Jake Z is the best in the business. His knowledge and expertise are unmatched. Thank you, Jake!
09/05/2018
Fast friendly flexible most professional plumbers I have ever seen
08/30/2018
Leo Long from ARS/Rescue Rooter provided excellent. professional, honest service. Very impressed!
08/10/2018
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