ARS/Rescue Rooter Columbus Reviews (Page 1)
Good service, friendly and knowledgeable person showed up
01/27/2023
Every associate I have talked to or dealt with has been absolutely fantastic. Brian was exceptionally informative yesterday after installing the sump pump and helped me create a temporary fix til we can get the line clean.
01/27/2023
My kitchen drain pipe was clogged. I called Saturday evening and was able to get a Sunday morning appointment. Nathan was friendly and professional. He showed up on time and fixed the problem without any issues. Thank you for the fast response and great service! Will definitely call them again for my plumbing issues.
01/22/2023
The tech who came out was encouraging and thorough.
01/21/2023
The handles on my main shut off valve broke so I could not turn my water supply back on; ARS was able to come out the same day and get the water supply back on and the technician did not charge for that service despite it being a weekend and emergency response. So upon having a new kitchen installed, I hired them to fix the shut off valve and realign pipes for the new kitchen sink. The technician was prompt and did not hesitate to answer my questions. Highly recommend utilizing their services for any of your plumbing needs.
01/19/2023
Replaced a septic lift station pump.. excellent service and though it took a bit of time as part was not in truck, the service tech did a great job.
01/18/2023
The two technicians(Tyler and Monty) they sent were professional and got the job done in a quick and clean way. I would definitely use this company again!
01/17/2023
Excellent job-courteous, very professional excellent customer service
Would not hesitate to use his service again
01/17/2023
outstanding service, traced the leak, found it quickly and repaired. Such professional work. Thankyou
01/14/2023
Quick response, friendly professional service
01/13/2023
My name Bill Eichenlaub, I arrange an appointment with rescue rooter for today January 11th between 10:00 a.m. and 12:00 p.m. and they promptly showed up at 10:30. The tech was John Milburn, John was quite congenial, professional and quite knowledgeable in his field of work. I needed help locating drainage tiles and needed to know what my options would be to make them work properly. After using a state of the arts camera /locating system John made suggestions in regards to the proper tiling, direction, elevation and source of connection required to do the job this summer, John is a very pleasant person to work with I'm glad I got to meet Him.
In today's world rescue rooter is an outstanding company to work with. I am going to make them my go-to source for all my plumbing needs.
Sincerely Bill &Mindy Eichenlaub.
01/11/2023
Brian did a phenomenal job!
01/10/2023
Very knowledgeable and offered biodegradable options to help clean the sump pump. Very appreciative of their support!
01/10/2023
Nathan D. Williams was efficient and professional!
01/09/2023
My appointment was from 10am thru noon arrival. Tech arrived at 3pm. ARS should have called me with update. I had to call them twice. The tech was polite and professional. He's named Nathan. I really like him - good guy; he's both competent and pleasant.
01/07/2023
The plumber that came out was very professional and knowledgeable. He explained everything that he was doing and answered all my questions.
01/06/2023
Tyler and his partner were on time, professional, and got the job done very quickly.
01/06/2023
You're Co. In 2018 placed clean out valve in backyard
01/06/2023
Inspected main drain line....Brian did a great job of trouble shooting the issue....on time and very professional
01/05/2023
Steve found and removed a buildup in the drain line under my garbage disposal. He recommended some preventive maintenance that I could do to keep this issue from recurring. Although he thought my disposal itself was working acceptably, he shared information should I decide to replace it.
Steve also took time to answer some questions about toilet bowl filling and draining, and about other drain services that ARS Rescue Rooter offers.
01/05/2023
The service person was very professional and took tone to answer my question and resolved the issue very quickly.
01/02/2023
Technician was excellent
12/28/2022
Outstanding service during an emergency! 5 stars all the way around!
12/28/2022
In a very busy time for plumbing businesses - this company answered late at night, scheduled for early the next morning after ensuring we could wait that long and had taken steps to manage water - and notified me of departure and arrival well within the two hour window given. Technician explained estimate - potential impact on drywall, work within his scope and what we may have to take care of separately. Also made suggestions on a pending plumbing issue. He tolerated barking pets, child gates and stairs with professionalism. Would definitely use again.
12/27/2022
Corbin did a great job solving my sewer issue in a timely manner. Great service at an affordable price.
12/15/2022
Scheduled service thru Lowes. Did work as promised. Professional and quick. Did what they said they would. Rob Cook was very pleasant and professional. Represented his company well.
12/12/2022
All the work was done efficiently and to my satisfaction
12/08/2022
Great service! Devon was very nice and completed the job quickly.
12/08/2022
One word, EXCELLENT. The service I received from you guys makes me feel good knowing that there's still businesses out there that still take pride in giving the best experience possible.
12/07/2022
John and Steven were so professional! I was provided options and they both worked with me. I'm thankful for their services.
12/06/2022
Water heater installed with care for the customer.
12/05/2022
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