ARS/Rescue Rooter Columbus Reviews (Page 1)
Steve was an excellent contractor. He explained everything thoroughly and gave me several options.
12/01/2023
homeadvisor
We needed to replace our 15-year-old hot water tank and was shopping rates for the best deal. However, when ARS Rep. John Milburn came to our home to give us an estimate his friendly, kind demeanor immediately want us over and we stopped shopping and decided to purchase a hot water tank through ARS Rescue Rooter. He was extremely knowledgeable and was able to get a service within the same day. We also mentioned building a new home, and he shared with us his experience with investigating downspouts with new builds. He offered to come and check them out before we closed on our new property to ensure they were installed correctly and sure enough upon his investigation they were not. He saved us nearly $8,500 in potential repair costs and we are forever grateful!! Thanks John for being such a caring person, we appreciate you!
11/30/2023
Very prompt and did a great job.
11/29/2023
Location on web is good. Caught my attention for emergency calls. More importantly, they answered the phone. I didn't get a long message about service telling me to text. We finally scheduled for the following day. The service tech arrived at the promised time. Took time to explain and show me what needed to be done, with the quote, and proceeded with the work. I am confident they finally spent the time and effort to resolve my sewage overflow problems that three previous visits by other plumbers didn't resolve. Service techs were professional, friendly and helpful.
11/27/2023
Trayvon did a great job of unclogging my mainline and laundry line. I will definitely refer him to others.
11/26/2023
Very prompt and quick service and very polite/ professional had us good to go in less time than what I expected. Trayvon did an excellent job.
11/25/2023
Your water heater dying is never a pleasant experience, but Rescue Rooter got me a new unit installed the next day. The process was simple and the technicians were fantastic. Tyler and Monte were friendly, professional, and very knowledgeable about their craft. They happily answered all my questions and I felt at ease with them in my home. I will absolutely recommend them to anyone with a water heater issue.
11/25/2023
I had an emergency plumbing issue Thanksgiving evening and ARS was able to send out a plumber by 8:00am. Steven, the plumber who assisted me, was communicative and explained the issue. Repair for the entire job was quick, about 1.5 hours, including Steven having to travel to purchase parts. My initial interaction with Dominic via phone was positive as well. I appreciate the quick assistance.
11/24/2023
Devon was great, timely and clean!
11/21/2023
I thought the gentleman was very helpful and tried very hard to fix my problem. Even though he couldn't he said to call the office in the morning. After I talk to Rhems.
11/21/2023
Called for a plumber Levi and Jason took great care of me they went above and beyond for me thank you rescue rooter I wouldn't of found better service anywhere else.
11/15/2023
Highly recommend this company. They are quick and knowledgeable. I will be a repeat customer when plumbing repair is needed.
11/14/2023
My drains were running slowly. He cleaned the drain and now the drains are running as it should.
11/14/2023
Tech was awesome. Had the problem found and fixed within an hour.
11/12/2023
Absolutely incredible service from the company who was able to send a technician to our home earlier than the scheduled time. Their technician sent, Sang, was incredibly knowledgeable to all of our questions regarding a drain blockage and was able to identify our problem very quickly. Excellent service! Would recommend the company to anyone!
11/10/2023
Monty, and Tyler were very courteous and professional. The work was done in a timely manner. They did a great job, and cleaned up after themselves when they were finished. I could not be more satisfied, and I will be telling my friends who own homes as well. This kind of quality and professionalism is hard to find anymore. Thank you Monty, and Tyler!
11/10/2023
Had my water heater installed by a Tech named Tyler. very professional , explained everything clearly would recommend my tech to anyone looking.
11/10/2023
Tylor and Monty was on time and very professional. They answered all my question and listen to my concerns. I would highly recommend these to young gentlemen and your company.
11/10/2023
Steven did a great job. He was very courteous and forthcoming.
11/10/2023
We had a tankless water heater installed and the technician that installed, Alex Bunders did a fantastic job. He did an excellent job running all the necessary ventilation, electric, and water lines. Quality of work and cleanup was 5 star!!
11/09/2023
Sang was wonderful. He had an opening a little earlier than planned so he checked to see if I was available and he came early. He helped me with my problem very quickly. He went above and beyond to fix the issue. He double and triple checked to make sure the was no more leaking when finished. Not to mention he he let my very chatty husband talk his ear off the whole time😊 I hope to not need the company again any time soon, but if needed they will be who I call
11/08/2023
Friendly service technicians Monty and Tyler !!
11/08/2023
Sergio (The technician) was very professional, friendly, and knowledgeable. I recommend 100%
11/07/2023
Came in and talked to us about our drain on the basement. Everything is good, very friendly and professional.
11/07/2023
Fast and friendly and always clean up afterwards
11/06/2023
Installed my new water heater the very next day!
11/06/2023
Always show up on time and do excellent work
11/06/2023
Wonderful work! Filled out their form at 9pm and had a phone call at 910p to schedule someone to come to my house the next day. Corbin was great and resolved the problem that visit
11/01/2023
One word, EXCELLENT. The service I received from you guys makes me feel good knowing that there's still businesses out there that still take pride in giving the best experience possible. Aside from the water heater I had replaced, my sump pump was showing signs of failing and the first people I called was ARS and again Devin was @ my door within the hour, assessed my problem, showed me my financial options and now I'm a proud owner of a brand new sump pump with no worries of any water damaging
my basement. Again Thank you ARS and my you all have a Blessed and Safe Holiday season!!
12/07/2022
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