ARS/Rescue Rooter DFW Reviews (Page 2)
ARS is the best! Sheldon was prompt, quickly diagnosed the problem and got the unit working again!!!
08/25/2023
Sheldon Richardson was very professional and courteous. He explained the issue and prevention in future for HVAC drain.
08/25/2023
Cody went above and beyond servicing me. He was on time, straight to the point and offered education.
08/25/2023
Wade perry did a very good job
08/25/2023
Wade was very professional and helpful.
08/23/2023
Both the salesman, Liran Friedman, and the installation crew were very professional. They were patient in answering all the questions I had asked. Liran made extra effort to keep in touch and drive out to my house to meet with me twice to go over everything and make sure I fully understand the systems and pricing. I appreciate the effort, patience, and hard work of Liran and the crew.
08/23/2023
On time very professional Good price everything went real smooth would highly recommend
08/23/2023
Sheldon was very professional and courteous.
08/23/2023
Wade was a great help in getting my home AC system back up and running. He was very kind and knowledgeable technician in correctly diagnosing the faulty capacitor that we bad on my outdoor unit. My home is once again cooling off great in this record breaking hot summer we are having in DFW. :)
08/22/2023
The service technician was VERY knowledgeable
08/22/2023
Sheldon R. replaced a thermostat that was not charging. He was quick and explained everything very well. Great service! Thanks!
08/22/2023
Liran was awesome
Not quite sure about the HVAC system yet.
08/22/2023
Good PEOPLE! Thank you, Sheldon!
08/22/2023
Wade came to do a recheck he was great, explained everything told me what needed to be done, and did what the last tech didn’t do. I will use them again as long as they send Wade to do the work.
08/22/2023
Although the service technician was delayed by several hours. I am grateful for who eventually provided service. Ward was courteous and kept me informed of everything that he was doing and provided education regarding my units and the need for the cleaning of the unit given all of the cottonwood that we have floating about. I Appreciated his level of professionalism and The education he provided. I have the monthly plan and it covered the service that was provided. I would highly recommend ARS and their monthly plan as it offers great coverage and even better benefits.
08/19/2023
Tec was very nice and explained everything he was doing in detail!
08/18/2023
I couldn’t be more impressed with Antoine and the rest of the ARS team! Responsive and caring!
08/16/2023
Very patient and went through all the details
08/16/2023
Wade was an amazing technician, will definitely be wanting him out again when needed. Thanks so much for your knowledge and experience. Very professional. Thanks.
08/15/2023
My sincere thanks to Dan Bennett for resolving my HVAC issue. He has turned what was a major headache for me into a very pleasant experience. Dan went out of his way by working with his manager and vendors to get a great resolution to my problem. He is a man of his word and follows through with what he says. I would also like to thank the technicians who completed the work. They were knowledgeable, competent, and left the work site better than they found it. After working with Dan it’s clear why he is the Quality Assurance mgr. and why they call him “Mr. Happy”.
08/15/2023
Our AC was having issues with short cycling and being able to keep up with the heat. I called ARS and they were very professional and confirmed my time window and kept me up to date on when the technician would arrive. Sheldon came to our home and was very kind and professional and helpfully explained the issue. He was able to fix it fast and efficiently. Recently, our unit needed some small maintenance, so I called ARS again who sent Charles over. He was also very friendly and explained the tune ups he had to do. Very great customer service, from the call center to the techs. They’ll now be my go-to company for any HVAC service we need!
07/20/2023
Problem detected and resolved.
04/06/2023
Wade from ARS came the next day first thing in am. He changed out a capacitor that runs approx 40-50 dollars and charged us 180.00 Wade was fast and very thorough
03/30/2023
Happy with the work.
Courteous and friendly
Good job
01/11/2023
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