ARS/Rescue Rooter DFW Reviews (Page 1)
Winter tune up
02/06/2023
Roy was great! Great customer service.
02/05/2023
Representative very helpful & knowledgeable.
Insulation to be blown in soon.
02/04/2023
Tino was great.. Getting additional quotes.
02/04/2023
They were friendly and honest. Highly recommend using them.
02/04/2023
Very professional, walked through current issue and what to expect based on the age and sugar of t
my HVAC.
02/03/2023
Scottie Baker came on time. He helped out and knew exactly what was going on with our HVAC system. Great job. Thanks!
02/03/2023
Trouble shoot with ice in unit to make unit work much better was appreciated with technician s help thank for the hellp.
02/03/2023
Roy was helping us out specifically and he answered all our questions very thoroughly and made sure we understood everything clearly. He was very efficient and worked quickly and efficiently to make sure our unit was completely good to go for a long while.
02/02/2023
The ARS technician, (Jake) arrived within the given timeline, All the while having to traverse the extreme icy weather conditions to complete the service call. He was extremely professional, with impecable personable service. Also, very knowledgeable with the heat pump operations and Nest Thermostat programming, providing a complete system operational check..Jake also pointed out the heat pump could use a "soft start kit" which would increase the effeciency and longevity of the unit while reducing the in-rush current needed for compressors to start by 60%, thus minimizing potential damage to compressors from mechanical shock hard-starting current surges.
The dispatcher was thorough and complete with timing and notifications.
The entire ARS experience is highly recommended. As I am certain any of the services performed would provide the same great experience.
01/30/2023
Scottie and Toni did an excellent job servicing my needs and went above and beyond to ensure that we are properly serviced going forward.
01/29/2023
Friendly and courteous.
01/28/2023
Polite and professional. Thorough inspection.
01/28/2023
homeadvisor
Scottie was very helpful and professional. He got me signed up with the service plan.
01/27/2023
Scottie was great!
01/27/2023
Jake visitó hoy y iso un trabajo excelente y muy repetoso y muy buena persona
01/27/2023
Great customer service
01/27/2023
Scottie baker and Travis prater were very professional informed and educational. Thank you for your time. Would recommend there services.
01/27/2023
Jake checked out system and did a good job.
01/27/2023
Jake came out and did a great job!
01/27/2023
I want to let your company know of the great Technician and installation team, financial representative that are working for you. We have been having with issues with our Heat and Air since last August.
Your technician, Roy is really Great at what he does for ARS. He has been concerned with our well being and reached out to your financial service representative and was able to get us a appointment. Roy has taken the time to contact us and see how ARS could have financial options that would work for us.Now the we have meet with Kevin, your financial representative, which did a Great job of helping us with the best financial option, we are up and running again! We appreciate Great customer service and both Roy, technician and Kevin, financial representative we’re definitely that!!
Thank You ARS for having great employees that treat us like family!😊
01/26/2023
Jake was awesome. Worked hard and was great!!
01/25/2023
Tino was very professional expalining the whole process in detailed that require for Attic insulation.
01/25/2023
The service tech was very helpful and professional.
01/23/2023
The technician was great. Very thorough in his explanation of issues. Easy to talk to and made me feel important by listening to my needs.
01/23/2023
Greta work! Very professional and helpful.
01/21/2023
ARS technician came out to access what was going on with our A/C unit. Charles explained what the issue was with our A/C unit. He answered all my questions in great detail.He came out the next day to knock out the job. I am a highly satisfied customer.
01/20/2023
Roy Ferrusca was our tech, he walked us through every step and was very informative and professional. We trusted his evaluation. We will request him again. Sold us a great service plan also .
01/18/2023
Kevin was very informative & honest with us. Polite & respective
01/17/2023
Everyone was so attentive, professional and polite, very knowledgeable. There products are of excellent quality! Would highly recommend ARS Rescue Rooter 100percent !!!
01/16/2023
Very courteous and comprehensive
01/16/2023
Very professional and personable. I would rate/give Mr. Wade a 10 out of 10 for his service on my nest thermostat. Thank you so much!
01/15/2023
Scottie was very professional and kind
01/14/2023
They were professional and friendly. Good job
01/13/2023
great service always explaining what they are doing
01/12/2023
Scottie is very friendly. Knows his job and very professional. I would recommend him to anyone needs their hvac system serviced or rwpaired.
01/12/2023
Scottie was great today.
01/12/2023
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