ARS/Rescue Rooter Manassas Reviews (Page 1)
Bert Miller was great, and gave me recommendations on how to continue to maintain my HVAC system. He also provided options for professional services if I wanted additional help.
09/10/2021
Bernie did a thorough job explaining the current status of my HVAC and in terms I could understand.
09/10/2021
Bernard was on time, very professional and patient.
Listened through the issue and performed thorough diagnostics and explained me clearly thr issue and plan of action.
Would definitely recommend them for any A/C related issues and maintenance work.
09/09/2021
The repair representative Dakota was outstanding he was very knowledgeable courteous and professional. He ensured that my system was working properly before leaving. With service repair men like Dakota I have nothing to worry about regarding ARS’s service and I will continue going to ARS
Ms. Lopez
09/09/2021
Bernie was very polite and very professional. Also, very knowledgeable about our fuel oil heater.
09/02/2021
Alex did a thorough inspection of my system with recommendations on how to improve my system. He was very knowledgeable about the newest equipment on the market and how to install them. He knew the pricing and how to bundle services to save money in the future. Very good service today!!
09/01/2021
I was able to schedule a next day appointment. Bernie was courteous and thorough in his inspection, showed me exactly what the problems with my HVAC unit were.
08/31/2021
Bernard Miller arrived on time for our HVAC check-up. Incredibly kind, professional and informative. Can honestly say I learned more about my system in 20-25 minutes with Bernard than I had in previous 20-25 years. Highly recommend this service provider and this technician.
08/31/2021
Dakota did a fantastic job! Thank you Dakota for a job well done.
08/30/2021
So far everyone's been great, very knowledgeable of A.C. units
08/30/2021
Excellent timely AC service provided by ARS.
08/27/2021
Bernard Miller came out today to do maintenance on our AC units. He was efficient, knowledgeable, and friendly, explaining things in a easy-to-understand manner. I totally recommend ARS to anyone needing AC services.
08/26/2021
Alex Identified all the issues our HVAC was experiencing and explained the best ways to go forward.
08/16/2021
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Jimmy Oden the ARS Service Repair Tech. is outstanding. I cannot say enough about his knowledge, professionalism and integrity. I always request him because of his professionalism, kindness, integrity and knowledge of the units and systems. Honestly I strongly endorse ARS because they employ professionals like Jimmy. Jimmy takes his time to explain every step to the customer (me). If I could give 10 stars I would.:-) Also the customer service Rep. Regina is amazing and soooo professional and kind. Thank you ARS for Jimmy and Regina!!!
~Dr. Clishia Tayor
08/13/2021
The techs that come out are not reliable. There doesnt seem to be any communication between dispatch and them. Ask them to call you on your number and they dont. Worse is the misdiagnosing of the equiptment. Avoid this big company and go with a local guy. Amended review because of Three people who really helped make it happen. My Ac is back on and thanks to Shannon, Bo and Roger martin, who restored my faith in ARS. Thank you team! Re-Amendment, Dakota came and installed new fan and a lot of other service issues. He identified areas at risk, and fixed them. He also gave me good maintenance tips no one has done before so am ended to 5 Stars. Give Dakota a promotion:
08/12/2021
Earnie called ahead of time. Listened to my issues and history of issue and took time to check everything over. Gave a proposal and set me up a estimate appt. and was super friendly and helpful!
08/11/2021
Very proficient technician.
08/08/2021
Have an old unit. Didn’t push me for extra services just did the maintenance and made me aware of issues. Appreciate the honest friendly approach
08/03/2021
Great company & people to work with. Installer went that extra step to made sure everything was to our satisfaction and that we understood how the new system worked.
07/30/2021
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AC unit repair.
07/28/2021
