ARS/Rescue Rooter Manassas Reviews (Page 1)
My technician, Marco, was fantastic! Very informative and thorough.
06/08/2023
The technician was very professional and courteous.
06/08/2023
Great technician Esau C. He came in time did a great work and was very kind.
06/08/2023
Josh, the ARS technician, flushed the hot water heater. Professional, courteous service. He is welcomed back for future services.
06/08/2023
Very impressed with the quality and service provided. Esau Mantilla was very special, took his time and was very thorough. He also had a plan on how he was going to complete task. He was also tolerant of my very loud pups.
06/07/2023
Excellent would use again. Split AC unit installed.
06/07/2023
From the sales perspective to the installers, everyone was professional.
06/07/2023
UPDATED on 7 Jun 2023): On the 3rd service call, the problem was solved regarding a leak found on the mini split. The 2 technicians (Michael Robertson & Brian Anderagg) that arrived today were extremely knowledgeable and professional. They had all of the necessary tools needed to fix the issue. The two prior techs did what they could with the equipment provided to them to attempt to complete the task. The second tech (Lamont Allen) is the one that actually found the leak and fixed it. I would like to also acknowledge the effort provided by the first tech, however, I don’t recall his name. I am now totally satisfied with the effort and work that went into fixing our mini split!! Thanks to all involved.
The service has not been completed and still waiting on a third consecutive appointment for a mini split issue. My issue is not with the technician; however, it is with them not being supplied with the adequate equipment/tools to fix the problem. Scheduling is also a huge issue. I am always given at least a 4 hour window; however, that timeframe has yet to be met.
06/06/2023
LaMont was outstanding! Professional, courteous, knowledgeable. Resolved my problem promptly. A real complement to your company!
06/05/2023
They installed a new hvac system and when i had an issue, their customer service helped me schedule a repair time and they came out to repair it. Iam satisfied with their service. Recommend them to anyone.👍
06/05/2023
Esau was efficient and very professional.
06/05/2023
homeadvisor
Jose Rubio did a wonderful job explaining the whole process and bringing the AC back up to operational status.
06/04/2023
Great technician!
06/03/2023
A/C was fixed promptly, professionally, and the technician was very courteous.
06/02/2023
Chris was great! Very professional!
06/02/2023
Excellent service
06/02/2023
The service deserves 5 stars.
From my call to setup an appointment to interaction with the technician was all professional and courteous.
06/02/2023
homeadvisor
Routine maintenance, system check, and cleaning.
06/01/2023
Cannot express how great this experience was. From call to Lowes, thru install, was 24 hours!! Product is amazing, installation perfect. Just pull the trigger, zero regrets.
06/01/2023
Always receive good service from this company. All technicians are very knowledgeable, professional and takes the time to tell you what was done and offers advice or recommendations to questions you may have.
05/31/2023
Your rep, Wayne Morgan did an outstanding job in fixing our drain problem. Diligent and knowledgeable. 5 star guy!
05/31/2023
Ryan and Angel were great technicians and did a great job
05/31/2023
We are still in progress of evaluating others.
05/30/2023
Jayquan was very professional would work with him again.
05/29/2023
Jorge was professional in performing his duties. Very helpful and knowledgeable.
05/29/2023
ARS performed a free inspection and advised on the problem, which was NOT water heater related. Excellent service. Great technician.
05/29/2023
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I worked with Garred from ARS and he did a great job checking my HVAC and sharing valuable information about my AC and how to maintan and also bery aware of all HVAC insights
05/28/2023
Great service!
05/28/2023
Garred was very professional and very patient . He explained very little thing about my HVAC system current condition and also gave me tips on how to maintain it.he also suggested about having the Air Scrubber installed for my current allergy issues and left details about the product.
Felt very satisfied
Would any day call him for any of f my hvac issues/concerns
05/28/2023
Replace A/c heat pump installation was on time and efficient
05/27/2023
All was great and I'm very happy!
05/26/2023
Kitchen sink clogged.
05/26/2023
Willie, was outstanding and nice. Great job.
05/26/2023
Dustin was very professional, friendly, and courteous. He went right to work and efficiently performed the maintenance on my two systems. He showed me how to clean the fins on the outside units and explained the importance of this to prolong the life of those units. I was very pleased with the service he provided.
05/26/2023
Professional and knowledgeable technician
05/26/2023
Imran was very thorough and professional.
05/26/2023
The technician Mr Dustin was very polite and professional
05/26/2023
The Tech was very knowledgeable and professional.
11/14/2022
