ARS/Rescue Rooter Raleigh Reviews (Page 1)
Their Technicians are good and they don’t blow smoke in your face or sell fear :)
05/13/2022
Fantastic crew and very knowledgeable team members. Very Good value for money
05/11/2022
Mr Erm was here to estimate a whole house dehumidifier- while here he checked everything and was pleasant and thorough-
05/11/2022
Quick efficient service. Tech was fully masked and shoes protected when entering home. Detected and explained the problem in terms I could understand and fixed it quickly. Great service!
05/11/2022
Great !
05/11/2022
homeadvisor
Great service.
05/11/2022
homeadvisor
Great work!
05/10/2022
Superior customer service
Absolutely top notch work with amazing attention to detail
Upper end of pricing but well worth it for the quality of the job and warranty on work and not just equipment!!!
05/09/2022
Great job
05/07/2022
When turning on my AC for the first time this year, I found it was not cooling. I called ARS and they came out the same day to take a look at it. They found that there were some leaks in the coils and it would be an expensive repair. As my heat pump is 12 years old, I decided to replace it. The next day Marco Torres came out and did a thorough inspection of the house, the unit, ductwork, etc. We discussed putting in a new unit and the cost for that. Marco was very informative and generally a pleasure to work with. He was able to give me a good deal and offered various financing options. The next day the install crew arrived and quickly and efficiently installed my new unit. This was followed by an electrician who also checked out the new system. I am very pleased with my new heat pump and all the people at ARS were a pleasure to work with. I highly recommend ARS for your HVAC needs!
05/06/2022
Isam did a great job installing the Nest thermostat and showing me how to operate it.
05/06/2022
homeadvisor
Arrived on time. Completed the work & explained the problem
05/06/2022
homeadvisor
Professional, knowledgeable and diagnosed quickly. Explained what they did and went through pricing with options. Very satisfied and would recommend.
05/03/2022
They were great from beginning to end
04/30/2022
homeadvisor
We got this ARS service through Home Depot. The technician arrived promptly. Very polite. Explained everything he did, with pictures or video he had taken. Very thorough.
Home Depot also gives a detailed list of what is involved in their HVAC tune up service, which was very helpful.
04/29/2022
Good experience for the past 9 years.
04/29/2022
Great service, very prompt and professional.
04/28/2022
Besides the professional job of service he corrected a defect from an earlier instalation of my humidifier. Very efficient and knowledgable.
04/28/2022
The service team was very responsive. The sales team was helpful and gave great information. The install team was easy to work with and did an excellent job getting our new unit up and running
04/28/2022
1. Sudden warm snap in Feb =D << I really HATE the cold!!! >>
2. Found out my HVAC won't cool =(
3. Called ARS because they've never failed me and have always provided, professional service. Not once have I doubted their workmanship =D
4. Service tech informs me the unit won't cool 'cause it's bone-dry of refrigerant ... the old stuff ... that's expensive (and foolish) to try to use for recharge. I need a new HVAC =( =( =(
[ Knew this day was coming, though >_> ]
5. Service tech wasted no time in calling the comfort specialist division to see if they could come out the same day ... (that's what's up!) and they could =D
6. What's this? ARS is running their annual special in February =D
7. Within an hour, sealed the deal (including financing) and scheduled installation =)
8. Installation day arrives
9. Let the installers in the home and went to work (yes, you read that correctly). Checked in once when I returned for lunch. They called me at work once the job was done.
10. Returned home ... a cooler home ... with no work-related mess and nothing out of place =D =D
And now I'm ready for the next warm or cold snap with a shiny new system =D =D =D
04/28/2022
nothing
04/25/2022
homeadvisor
The tech was able to come up with a solution that worked and fit all our needs, and the repair was completed very quickly.
04/22/2022
homeadvisor
