ARS/Rescue Rooter Raleigh Reviews (Page 1)
My repairman, Donald, was great. He was very knowledgeable and explained everything as he was doing the repair.
08/15/2022
technician Tyler Remy arrived on time and quickly diagnosed the problem. He explained what was malfunctioning clearly and presented our options. A very professional interaction .
08/13/2022
Brian and Shunwel
Excellent Response, Service!!!
These young men are Awesome
08/13/2022
Easy communication, high quality service!
08/13/2022
Was a quick simple process scheduling the inspection, was promptly 30 minutes before arrival and the whole service on time professionally
08/12/2022
A complete upgrade/new HVAC System was installed.
08/11/2022
Jonathan worked hard to resolve a problem. Thanks
08/11/2022
Many thanks to manager Collin and his team. He's very professional and took swift actions to correct a HVAC installation issue.
08/11/2022
Had a thermostat issue. Alfredo from ARS came out promptly and was personable and professional. I really appreciated that he wore booties over his shoes when coming in. Great service.
08/11/2022
Very professional and knowledge about the HVAC system installation and conducted on the spot inspection to ensure the HVAC system was installed correctly. Great job, I highly recommend this company.
08/10/2022
This is a great company however it took them a year to replace a part that was supposed to have been done under warranty without me having to pay 300 something dollars. On top of that parts of the into got a bit dirty and could turn into mold due to the fact that they too this long to replace the damper. Im hoping that they will respond to my email and we get this taken care of. However their tune up service is top notch and have no issues with that.
08/10/2022
Roberto helped us w our plumbing problem. Listened to us, explained everything clearly, responsible, great work. Very thankful
08/10/2022
Very good service
08/10/2022
I called around and got the best quote from ARS. They came out the next day and did an excellent job. The tech (Dayton) even offered to assist moving items back into my garage after working in the sweltering heat for hours(of course I declined, but thanked him for offering). I'm very pleased with the quality of the work done and would definitely use them again.
08/10/2022
We had an HVAC unit replaced in February 2022. The new unit did not meet our expectations due to AC compressor pulsing noise. After ARS reviewed the unit performance, they recommended they replace the unit with an equivalent unit of another brand at no cost to us.
The unit was replaced in a few days upon our acceptance.
All ARS personnel, including the installation crew were very polite, competent and professional.
08/10/2022
bbb
Donald did an excellent job with not only our faucet repair, but also solved our issue of installing a hose bib on the front of our house. Donald figured out a way to get it accomplished and we could not be happier. We choose ARS every time.
08/09/2022
The work was done in a timely fashion and the workers were knowledgeable and professional. I am satisfied with the work done.
08/09/2022
bbb
ARS is the third company that's looked at my AC and the first that is able to fix it. The technician arrived on time, was professional & courteous, and properly diagnosed the issue. Highly recommend; save yourself the travel of shopping around.
08/08/2022
Fast service, efficient, great service guy, always does an A+ job!
08/07/2022
Very professional and arrived on time.Very good inspection and great options for repair
08/02/2022
The technician that came to my house was through, polite and very knowledgeable about what was happening in my house, he explained it very clearly to me. I was So pleased with this service
08/01/2022
On Thursday, July 14 , 2022, ARS Raleigh did the installation of our new, 1st floor Carrier HVAC system and it went very well. Installers Giovanni and Mo did a job that reflected great pride in workmanship and competence that should make ARS proud.
I checked and saw that the permit was pulled (Fuquay Varina) before the arrival of the equipment and installers, and expect the next event to be the inspection on 7/28. That should go very well, the installation is a thing of beauty! Also, the electrician on this project, Dexter, arrived after the installation was complete and thoroughly went over every detail, even to the level of labelling key components and interfaces of the new system.
All of the personnel involved from our sales rep (Mr. Shunwell Reid), to the install team, to the technical and administrative support were extremely knowledgeable and professional. I am an engineer and my wife a successful realtor. We are very fussy when it comes to the major systems in our home and were matched all the way by ARS.
Thanks for everything to the team at ARS, Raleigh for a brilliant job.
07/26/2022
