ARS/Rescue Rooter San Diego Reviews (Page 2)
Plumber, *****, was knowledgeable and efficient. He diagnosed the problem and cleared the drain quickly. Would use again and highly recommend.
07/06/2021
bbb
Had intermittent clogging. They were able to get me an appointment the next day. Got the bad news of needing an original cast iron pipe replaced. They were fast with starting the next day and finished everything up quickly with barely any water interruption. Also helped us with a couple other things. Nice people. Will use them again
06/30/2021
First time Chris showed up exactly when I was told he would. He was kind, patient and knowledgeable. He explained how the issue happened and how to prevent future valve issues. It was definitely stressful to have a water valve burst off our wall late at night when I was home alone with our sleeping baby. I couldn't have asked for better or faster service. Thank you!
Second time Bill came out the next day for a non urgent issue and helped us diagnose it right away. Would definitely recommend their service!
06/25/2021
I can not begin to say enough good things about this company!! The 100 year old house that we bought a year and a half ago, had the pipes underground start crumbling. Esteban came out and immediately got to work assessing the situation. He was very helpful, informative, and worked hard everyday until the job was done. He called and came over to check in multiple times a day which I really appreciated. When the job proved to be much worse than we initially thought, he called in his supervisor Josh. He was phenomenal in coming up with a plan of action, price point, and payment options. He was very understanding and patient as we tried to figure out what we were going to do and how we would pay for it.. he probably acquired his patience from being a girl dad. Lol. It took a little over a week to diagnose, repair, and complete all of the work which was crucial since we have a tenant on the premises. I am very appreciative of all of the time and effort that they put in to this job. They felt more like friends than workers by the time we came to the end of the job, which is important when your house is literally crumbling beneath you. I also got treated to a delicious brownie and orange soda when I dropped off my final payment (thanks David). In conclusion, I definitely recommend these guys and they will be the first ones I call if I have problems in the future, but I hope I never see them again.. in a work capacity :)
06/23/2021
I am only responding to today's service because I was disappointed in the previous service appointment a few days ago with the problem not being fixed by another tech. I want to thank Miguel Garibay for his professionalism, quick work to properly correct the AC problem and for understanding the problem. He was friendly and considerate of what we dealt with I would highly recommend Miguel and also wish to thank the dispatcher staff as they were understanding and left messages for me. We have been with ARS for over 25 years starting with them when they were a private company. We have our favorites and now Miguel is one of them!
06/22/2021
Marino did a professional outstanding job
06/21/2021
Very good speedy and reliable service
06/21/2021
After I found an issue with toilet and couldn’t fix it I called ARS and they send technician few hours later. Bill came to expect our bathroom toilet and found the issue that cause slow running water and not flashing all the way. Due the cleaning tablets that I was using for the last few month: they kinda ruined toilet. So we will try his recommendations first on how to clean the damage that been done from tables or replace with better one .
Thank you so much for your professionalism and recommendations
06/16/2021
Bill Byers from ARS came to our house today to unclog our hall bathroom toilet drain. He did the work quickly and efficiently, and advised us against snaking the entire drain to the street right now, to protect our old cast iron pipe and because today's clog turned out to be localized to our hall bathroom toilet flange. He also made sure to give me ARS's senior and military vet discounts for today's work. We've used ARS Rescue Rooter before, as they are our normal plumbing and drain provider because of their excellent service. Thank you, Bill!
Richard Wilson
La Mesa, California
06/16/2021
Replaced Pressure regulator which had failed and was over 100 psi which can cause failures. Now pressure is in the normal range. This was discovered when checking pressure while replacing and toilet fill valve that had failed. Liked the thorough service, which saved us a second service call fee.
06/15/2021
Marino is very knowledgeable, and explained the issues. Very pleased!
Vince
06/15/2021
Miguel is very professional and did good work.
06/09/2021
Ruben Morales did a good job in fixing the leaking water tank. He is very courteous and knowledgeable. I highly recommend ARS/ Rescue Rooters for any plumbing service.
06/09/2021
Excellent service! Efficient, polite, pleasant, and professional. I highly recommend Miguel and ARS.
06/08/2021
Tom was so nice and thorough and patient and easy to work with and friendly. What an amazing value for weekend support on a Sunday! It was absolutely fantastic and I couldn’t recommend him enough. Definitely use this service! Thanks for getting this fixed so quickly!
06/06/2021
We had a major waste water sewer line failure (Needed to jack hammer our concrete floor to fix/replace and repair the sewer line. Scott, Bill and the entire ARS Team did a great job!! They were very professional throughout the entire 3 1/2 week project. We''ve been loyal ARS customers for years. with the latest issue ARS has proven why we always call on ARS for all our plumbing needs.
06/04/2021
ARS has done a great job on plumbing issues on my older house. Scott, Bill, Raul, and the whole crew did fantastic quality work! Thanks for the great service and I will definitely use ARS again for any plumbing related issue!
06/04/2021
bbb
Noe was Amazing 👏 Gave many tips and advice. Highly recommended.
06/03/2021
Incredibly thorough. We worked with Joshua. We’d gotten quotes from disreputable plumbers prior to meeting Josh. He spent nearly 4 hours with us going through every aspect of the work that needed to be done, the work that could wait, the work that was critical. He was kind, courteous, always respectful. He never pushed or tried to sell us on a service or product. A close analogy would be getting your news from a truly unbiased news source :). He gave us the facts, helped us stay within a budget, and even worked with his manager to see what discounts were available to us. The work is guaranteed and it’s wonderful to know you have a specific person you can go to down the line of trouble arises.
06/02/2021
Ed was very professional and did quality work replacing pixie leak near shower valve.
05/31/2021
Noe was friendly, patient, and super professional. He was prompt on checking and cleaning all the units. He answered all our questions regarding maintenance, cleaning, scheduling, and the install of a new split unit.
He was honest and straightforward with pricing and the needs our house might have. Highly recommended.
05/26/2021
The team led by Miguel was great! They worked hard and fast. Very respectful of our home space during COVID and kept everything nice and clean. Excellent service!
05/26/2021
Jordan, Michael and Trevor installed a brand new air conditioning system, including heat pump, air handler, condenser and drainage.
They worked very methodical, work hard and long hours and were very courteous. They cleaned up after themselves and made sure everything was working before they left.
ARS is on the top of my Vendor list from now on.
Competitive pricing, and all work and hardware guaranteed.
05/21/2021
Even though it was a Sunday ARS came through. The plumber, Luli, was a true professional and accomplished the repair efficiently with great workmanship plus he was a really nice person.
So, thanks ARS, good job.
05/17/2021
Tech came inspect work to be done and gave me estimate. Nicely explain what needs to be done
05/14/2021
We have worked with ARS in the past, some good and some less than good experiences. This experience in particular was memorable for two reasons. One, it was absolutely disgusting and not a text I looked forward coming home to. Two, Ruben M. came by late at night with a great attitude, friendly demeanor, and in a professional manner. He was knowledgeable and handled the situation very well. He was an absolute pleasure to work with and you can tell he loves his job and helping people. More plumbers need to be like Ruben!
05/11/2021
Ruben M. came out late at night and did a wonderful job clearing out our drain clog.
05/11/2021
Ruben was so helpful, my kitchen sink was completely backed up, he fixed everything and cleaned the pipes completely out, because he was so nice and quick i asked him to look at my backed up shower as well, he completely unclogged that drain too, so then i asked him to fix my bathroom sink and he did that too! everything was done in just a couple hours, ruben was so nice and efficient, i’ll never use another plumber again! Ruben is the best out there!
05/10/2021
Great service!
05/08/2021
Noe Alvarado did an amazing job. Very professional and answered all of my questions. He conducted a tune up on my A/C & Heater Unit. 10/10 would recommend.
05/07/2021
Great service! My AC is all tuned up and he replaced my air filters!
05/06/2021
Excellent work. Quick and easy!
05/03/2021
Step 2 of 2