ARS/Rescue Rooter San Diego Reviews (Page 1)
Scott was the most amazing plumber that we have ever met! He arrived on time, wore booties, had a super polite demeanor and possessed a can do attitude. Scott completed a difficult job quickly and efficiently and explained to us clearly and effectively what was happening as the process went along. We will definitely reach out to ARS/Rescue Rooter again and request Scott! Definitely a five star experience!! ⭐️⭐️⭐️⭐️⭐️
11/30/2023
Very knowledgeable crew. Identified the problem and came up with solution. Got me cold water at least while hot water is leaking.
11/29/2023
When making the appointment, the lady on the phone was extremely helpful and then when Scott and Ruben came out, they absolutely made our day with good news that you will be able to fix our pipes!! they were extremely professional, friendly and knowledgeable. Can’t wait for them to come back and do the work!
11/28/2023
Ruben came out to clean our stubborn clogged bathroom sink drain. He definitely went above and beyond, answered all my questions and gave his professional opinion as if our situation was his. Definitely an asset to the company, with a very friendly, personable, and professional demeanor, it was beyond very much appreciated.
11/28/2023
Professional excellence. Jared Nicholson is the best. Knowledgeable, personable, and hard
working
11/27/2023
Cody Catron quickly analyzed and fixed our problem. He was very knowledgeable and courteous. I will use ARS/Rescue rooter for all my plumbing work in the future.
11/27/2023
It Was Sunday morning and they said they could get someone there by noon. They did come and replaced my water heater. Timing was good
11/27/2023
The Tech was amazing
11/27/2023
homeadvisor
Amazing plumber, handled all my issues timely!
11/26/2023
Cannot say enough good things about this plumbing service. I called in the morning, Jose was there by 10 am and had the problem fixed within an hour. Super friendly and transparent with costs and the worked perform. I would not hesitate to recommend.
11/24/2023
Ruben was a consummate professional who would not leave until the problem was fixed. We could not have asked for anything more.
11/23/2023
Ruben is extremely knowledgeable and professional. He was genuine and very friendly. We were given a quote and exemplary service. Definitely recommend them!!
11/23/2023
Jared and Gabriel service was great. They were respectful and completed the service within a timely manner. They were also great at communicating the solution and the price. 10/10 recommended. Ask for Jared & Gabriel they wont disappoint!
11/22/2023
Technician was good but he didn't realize he was dealing with a large developer in a contractor no until we explain to him he was great he did his job but we did not need anything for their help the camera actually cleared everything so we know what we're doing with now great representative of your company
11/21/2023
Great
11/21/2023
Today is Sunday and I expected to get a jacked up price, asking for a plumber on a Sunday. To my shock, they sent someone the same day and charged a normal fee. Very reasonable fee. I was very pleasantly surprised. They also called to let me know the plumber was on his way even though I did not ask them to, which was another nice thing I noted. Ruben serviced us and we felt really good about him. He did not rush and was extremely helpful and informative. He's a nice and genuine person who we trusted. Great vibes. That may not seem like a big deal but it really is. In all my years of hiring dozens of plumbers (for our home and our rental properties) I can tell you I have never had a regular plumber I liked and trusted. (I have had a new construction plumber I liked & trusted, but not one I'd call for maintenance issues) For sure, I put Ruben in my contacts and he will now be my new go-to for local plumbing maintenance issues. I LOVE that this company empowers their plumbers to develop relationships with the customers. That's huge. Ruben mentioned they have locations nationwide. I'm very happy I found this company and hope they have offices in the other states where we have rentals as well.
11/20/2023
Jesus did excellent service very nice and helpful while doing his job he was able to clear out the pipe. Great for now appreciate his services thank you ARS.
11/19/2023
Ed, was friendly and professional. I highly recommend this company and this staff.
He got the work done in a timely manner.
11/19/2023
Very happy with ARS. Very professional and polite. Knowledgeable about my difficult plumbing system. Helped us find our problem fast!
11/18/2023
Great service. Willingness to answer all questions.
11/17/2023
Quick same day response. Friendly plumber. Honest assessment of problem and solution.
11/17/2023
Team was organized and direct with performing all work. I would recommend ARS to anybody who is in need. Big thank you to all the team members that supported me and my family, they truly made this issue with the Water main easy to work through.
11/16/2023
Talk about saving the day! I called ARS for an outside drain that was backing up and starting to flood towards the house. Luli arrived within the hour of my call. Not only did he find A LOT of roots in my drains, but he cleared them out and was thorough about the process, like it was his house making sure everything was draining correctly. I also appreciated the customer service that I received from Luli, he was so polite and patient, even when it started raining again, he kept plugging away, until everything was cleared. Thank you Luli, I appreciate your help and professionalism.
11/15/2023
The technician.did a very good job
11/15/2023
Bill did an incredible job! He was very knowledgeable and very quick to locate the problem! I would recommend him to anyone anywhere!
11/15/2023
Bill and Scott from ARS/Rescue Rooter came out and gave my system a quick inspection. They also taught me a thing or two about my system and how to maintain it. Upon inspection he was able to reassure me with video proof that my system was in pretty good shape. A very inexpensive way to have piece of mind knowing my lines away from the house were fine. Thank you ARS!
11/15/2023
Excellent customer service!!! Great job Sebastián
11/14/2023
Very friendly. Very professional
11/14/2023
This is incomplete because repair has not been performed yet. However everything done so far to diagnose the problems was done quickly.
11/13/2023
Ed K. showed up in a very timely fashion and performed the necessary work to stop and fix our kitchen sink emergency issue. Thanks ARS. We now have your # on speed dial just in case ;)
11/13/2023
The technician was professional and efficient. My concern was; I was told they would arrive by 4:00, however the technician did not arrive until after 6:30. I did received two calls stating they would be late, however I would have appreciated a more realistic time frame. I would consider using again.
11/13/2023
Thomas was very efficient and helpful. I appreciated his honesty in helping us fix our problem.
11/13/2023
Cleared my drain from house to septic tank. After the drain was cleared, they sent the camera down the pipe and inspected their work and showed me possible reasons for the clog and recommended a few easy fixes. Awesome, friendly, clean and informative guys.
11/12/2023
Very good services
11/12/2023
Oscar Soria provided the most efficient service I have ever witnessed !!!!! I cannot give enough stars for his service. I 100% recommend this company. They provided immediate help. My house was flooding and they responded right away. Couldn’t be more thankful. Oscar deserves a raise and a gold medal. He was so efficient and kind to us as well. -Regina
11/12/2023
Very nice employees and they explained everything really well. I'm disappointed that they were not able to clean out my line because it was longer than their cable, so i'm left with the job unfinished.
They did suggest lining my sewer line. But the cost is extremely high and something that I just don't have the money to do.
11/11/2023
On time. In and out in less than hour.knows is job.also this time he found out tank problem. Fuse ne
Ed's to be a 30 Amp and not a 20 Amp that is in there now.
03/17/2023
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