ARS/Rescue Rooter Wilmington Reviews (Page 1)
Jeffrey (and his apprentice son) came today and, as he has done in previous visits, been very professional and courteous. He thoroughly checked both my air handling system inside and the heat pump outside, They always wear "booties" over their shoes when they come in the house. (only company we've used in the past that ever did that). Called on Weds for the appointment and they came on Thurs, Very prompt and professional service and company. Highly recommend them (and in fact have to neighbors and friends).
06/08/2023
Blake came in and in less than 30 mins fixed my AC. Very nice job.
06/07/2023
We were having an issue with one of our units and ARS came same day to evaluate. Steve gave us all our options and worked to get a customer service representative scheduled for a follow up visit while he was still on sight. The value for the annual preventative maintenance contract is above and beyond.
06/01/2023
Awesome service thank you!
05/31/2023
Our HVAC tech was friendly and professional. Fixed a clogged drain line for us and got our AC running same day. Didn't get any shady car mechanic vibes like they were trying to charge me for repairs that weren't needed. Would use their service again.
05/29/2023
The technician was very friendly and got right to his work. A very polite person.
05/26/2023
The technician was very nice and professional. Give James a raise!!!
05/22/2023
Everyone that come to do service is pleasant and they let me know what is going on and show me how to work the thermostat & if I need them again give them a call
05/20/2023
Tim performed troubleshooting and found couple holes in capillary tubes , made recomendations and gave few options. He answered my quetions so I could make a decision between repair or replacement.
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05/16/2023
Wonderful busy with great service ! Highly recommend
05/13/2023
Our technician, Steven Finger, arrived on time and took care of everything efficiently. Professional and caring. Quick and easy, good price.
05/12/2023
Jeff was knowledgeable and kind. He was very thorough in his work and in his explanations. I would highly recommend Jeff and ARS to others.
05/11/2023
So nice , quick, answer all my questions. Professional but friendly. Will use for future heat pump problem.
05/11/2023
The technician quickly assessed the problem and fixed what was wrong.
05/11/2023
Very professional and knowledgeable, excellent experience.
05/10/2023
I want to thank Luke for coming out and repairing the a/c unit very professional and explain everything step by step.
05/09/2023
Very professional
05/09/2023
Very friendly and professional
05/04/2023
On time and very courteous. Discussed my concerns and addressed everything with a thorough inspection. Job completed. Thanks ARS..
05/03/2023
I appreciate that the service person used protective covers on his boots to keep the dirt and whatever else off my floors. The service person also showed me pictures of the problem and gave me options and prices to help me make an informed decision. Thanks!
05/02/2023
Semi Annual servicing done professionally. Issue with UV light materialized and transformer went bad. New transformer installed and UV light would not work. Installed new UV light and transformer for discounted price quoted for transformer.
Thank you ARS !
05/01/2023
Awsom! Thankyou A.R.S.
05/01/2023
The job was professional done. I am pleased.
04/30/2023
I had a good technician and he explained everything well.
04/30/2023
On time and finished in 30 minutes. Very helpful. Michael was great and gave very useful information.
04/29/2023
Great service and timely serviced my A/C and gave me recommendations for what I should do next. Reasonably priced.
04/28/2023
The servicemen impressed me with their focused approach, polite manner and high competence. When someone can explain a complicated subject in simple words, you know they know their stuff.
04/26/2023
Steve did a great job.
04/26/2023
Very polite kept things clean during and after install job looked good. thae work was done as I would expect very pleased.
04/26/2023
Tim Nixon was professional, very knowledgeable, ARS has a keeper.
04/26/2023
homeadvisor
Satisfied
04/25/2023
Very professional and offered detailed explanations of the work needed to be done
04/24/2023
ARS is by far the best HVAC company I've done business with in Wilmington. They're responsive and the Techs always go the extra mile.
04/22/2023
Tim was the tech. Very professional , knowledgeable, explained issue and repairs in detail . Impressed with his customer contact and expertise. My daughter had her ac maintained and Tim was her tech . She hoped l would get him at my house and l was lucky that he came A++++++ service
04/20/2023
Excellent and very proficient service people.
10/26/2022
Great service very professional
06/03/2022
Very courteous and knowledgeable. Professional in all aspects.
05/13/2021
