ARS/Rescue Rooter Wilmington Reviews (Page 2)
The service guy was great
04/13/2021
Your service technician, Michael, was courteous and professional. He graciously answered all of my questions and quickly solved the problem with my thermostat.
04/13/2021
Steve was a very nice technician and checked my HVAC thoroughly- I will be reviewing his recommendations for my unit for the future
04/13/2021
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Bill from ARS listened to my needs during my estimate and provided the best deal out of three estimates.
On time, clean, efficient during installation.
04/12/2021
Michael was great! He found the problem quickly and repaired it.
04/10/2021
Installation was performed very well by both David and Terrence. They stayed with the entire installation and did it very well including an excellent looking replacement of ducts and the entire system. We were impressed with their work ethic, neatness and courtesy.
04/09/2021
Came in and scheduled service for the very next day the guys came in did their thing and taught me how to use the thermostat even though it was self explanatory can’t go wrong with the professionalism the price was just a little high but you get what you pay for will definitely recommend
04/08/2021
Clean, quick and friendly, would recommend
04/07/2021
Awesome installation . Knowledgeable Easy to work with! Highly recommend
04/06/2021
Very nice professional and thorough. Highly recommend5/5 stars!!
04/06/2021
Highly trained Professional Techs David and Terrence arrived at my home today prompt and got right to work after introducing themselves. These men are a total asset to the Company, courteous and knowledgeable...didn't leave a mark or ding anywhere inside, hauled everything away without leaving anything behind except two satisfied customers. My wife said they were a "Delight" and trust me, she's very hard to please. Thanks for the exceptional job. Well done guys.
04/05/2021
Had a new AC unit installed . Was a great staff. Good customer service, came right away.
04/05/2021
Very detailed and professional.
04/02/2021
Our HVAC stopped one Sunday and we called ARS. They gave us the first available time. Our service guy was early, diagnosed quickly and fixed the problem and was out of here so I could get to work.
03/31/2021
Great service
03/30/2021
Michael was such a kind and gracious person. He was of course very versed in his abilities and was able to very quickly tell us what our needs were with the heating system, which we felt he explained in such detail for us. This allowed us to feel confident that we were making the right decisions. Thank you to Michael and to ARS in general.
03/26/2021
Tech was great. He did a great job and he was very well qualified. Recommend to anyone!
03/24/2021
Good young tech. Did his job and easily shared info on my AC unit service.
03/19/2021
On time. Well done.
03/10/2021
Lee really knows what he's doing, you guys should feel proud of someone like him representing your company.
03/04/2021
So happy with this company. My prior hvac system stoped working & ARS came out the same day even with being out of the area, & installed a new unit quickly as well. Everyone at this company I talked to is really kind & knows their stuff; answering all questions with ease & confidence. They made getting a new system smooth & definitely recommend. If you are in need of financing they also have many options where the companies in my area only have one. I feel this is an important factor & what makes ARS stand out considering new units anywhere aren’t the least expensive thing & people don’t always have the extra money on hand when our systems run out of life force. Thanks guys! Graditude, love, & peace🙏🏼
02/06/2021
Nothing but a positive experience! Kevin Skipper was a huge help. We had a diagnostic appointment the same day we called to inquire. Kevin was informative in explaining all of our options and helped us make a decision that was right for us. He answered our questions whenever we needed regardless of time of day and was respectful when we told him we needed time to make a decision. The work was completed quickly, efficiently and with no disruption to us. We will certainly be calling Kevin again in the future if we need and recommend you do so too!
02/01/2021
I am happy with these folks. Great price, service and quality of work and experience on my new hvac system. I would definitely recommend these folks.
01/27/2021
The inspection technician that came out, Eli, was so kind, honest and professional. We have a 13 year old heat pump that he could have suggested extensive repairs on but he didn’t think that would be in our best interest and we appreciate that. They scheduled to have someone come out and give us a quote same day for replacement. So far, I’ve been very impressed by their promptness, professionalism and conducting business in the right way.
01/27/2021
ARS is simply the best!!! We have geothermal system and the level of expertise of their geothermal technicians is outstanding. They come on time, masked and ready to go. They go the extra mile to ensure that all is good. We LOVE ARS!!!
01/14/2021
Great
12/19/2020
Installed complete 2.5 Ton HVAC unit and tied into my existing air handler in one day including permit.
12/17/2020
