CLOSE FORMAndy's Statewide Reviews (Page 2)
We have used Andy's Statewide for many years and have never been disappointed. Our serviceman, Zach (Zack) was outstanding. Zack was extremely knowledgeable and gave us some useful tips and information. He was very neat and clean (looking and working)!
07/14/2021
Zack the technician assessed the situation and fixed it properly.
07/13/2021
Quick response to what turned out to be a problem caused by our own lack of knowledge. Technician was receptive to questions, explained problem and how to avoid in the future. Also appreciated that we received updates when arrival time was later than expected.
07/11/2021
Pat did a great job of inspecting, cleaning and adding new refrigerant to my AC unit.
07/09/2021
Hi. Our technician Pat checked and cleaned our whole house air conditioner. He also gave me some tips to keep the unit in better working order. I would definitely have him back in the future. He is for sure a keeper. Thanks everyone at Andy’s Statewide
07/09/2021
This is an update review to a negative one that I posted recently. I must say that I am impressed with the speed that these people addressed my dissatisfaction in order to make things right. They seem to take their business seriously and remedy whatever issues to finally meet customers' expectations. Robin, the quality manager at Andy's Statewide reached out to me and took the time to listen to my concerns and put the effort to resolve everything in a satisfactory manner which is a strong indication that this business really cares about having highly satisfied and repeat customers. Thank you Robin.
07/09/2021
Zach was extremely helpful when working on my AC unit in my apartment. In the summer months, my second story west-facing unit would regularly touch triple digit temps even with the AC running. Zach’s wealth of knowledge meant that he was not only able to diagnose my problem very quickly, but he was also able to explain the entirety of my HVAC system so that I knew exactly what was going on. Super professional, knowledgeable, and friendly throughout our entire interaction. I would highly recommend Andy’s Statewide.
07/06/2021
Dennis was great.
07/03/2021
Austin did a great job! We had poor service with Randazzo and Austin came in after our flood and installed a new furnace for less money and more responsive service-the same day! We are very thankful for Austin’s expertise and professionalism.
07/03/2021
The technician that came out was very knowledgeable and friendly. Every question that I asked he answered with a very detailed explanation. Very pleased with the service. Thanks Zack
07/01/2021
what a wonderful experience I had with Andy's statewide, Dennis was the technician he was very polite and knowledgeable he came in and got to work and had my air back up and running in less then two hours I would recommend your company to all my friends and family a big thank you , to Dennis and his associate for their excellent service
06/30/2021
Zach was our technician and he was so great! We were stuck without air for a few days in the heat and we were miserable! He was professional and knew exactly what was wrong. He fixed our AC quickly to get our house cooling down! so grateful. . Bonus-- he was so sweet to my 2 year old son who loved him as well! We will definitely use this service in the future. Thank you again!
-Jenna
06/29/2021
Matt was professional and honest we now have cold air in 90 degree weather and I used the fifty dollar coupon online very satisfied
06/29/2021
Zach the repair tech was knowledgeable and professional. He answered all of our questions and gave us solid advice. I highly recommend them.
06/29/2021
Dennis and Leon were amazing! They were very professional! They came in assessed the problem with my AC and advised me on our options.
06/29/2021
bbb
Daniel was great at helping and explaining the problem and situation definitely got a good employee
06/28/2021
My name is Grant and we scheduled our annual Air Conditioning tune up. Our technician's name was Zac. He was polite and extremely knowledgeable for a young man. I've been around a long time and was amazed and impressed with Zac's expertise and explanation of what he was doing and how much he loved his job. He made me feel comfortable the entire time he serviced the system. The next time I require Andy's service, I will definitely request Zac!
06/27/2021
Hayden and Anthony were soo polite and professional! They did a furnace and AC installation! Highly recommended!
06/26/2021
The technician was friendly and he fixed the issue with our a/c, but the best part was the call center customer service from Gloria. She was personable, professional when I scheduled the appointment and when she called me back after the visit to clarify some information, she made it easy. Did I mention she has a wonderful voice and just the right amount of humor. Go Gloria. Thanks!
06/25/2021
bbb
Dennis and the other gentleman were very courteous. They were friendly and informative. Keep up the great work guys !!!!
06/21/2021
Our service technician, Zach, was very nice, very knowledgable and thorough.
06/21/2021
Would recommend. Very knowledgeable and professional.
06/18/2021
Zack provided excellent customer service.
We had our annual A/C maintenance and he checked all the components to make sure everything was in working order.
He wrote everything down on the invoice.
He answered my husband’s question.
He was very polite and cheerful.
He had cover-ups for his work boots which we truly appreciated.
Overall, everything went great and we would recommend Zack.
Now in regards to Andy Statewide, they told us that the ETA would be between 8-12.
They called us around 10:56 to say that Zack was finishing up with his other client and would be at our place around 12 or shortly after.
Then, they called back at 12:45 to say that he was on his way.
Zack showed up at 1:10.
The week prior, we had an appointment scheduled on June 9th and an ETA between 8-12
They called on the day of the appointment at 9:10 to reschedule because of heat and too many people needing their A/C repaired.
We understand that there was a heat wave during that week so why not cancel the day prior to the appointment?
Not impressed.
06/17/2021
Highly recommend Andy’s Statewide. Water heater was leaking in basement, and they came out next day with replacement. Also fixed A/C unit which had coincidentally stopped working while he out here. Zack was super professional, courteous, and did a high-quality job. He went above and beyond by staying late to fix the A/C unit. Andy’s and Zack are top notch!!
06/11/2021
Zack at Andy's Statewide was very helpful professional and just a very nice person to deal with!
06/10/2021
The young man, Brian Adams came to look at my air conditioning unit that was not working. He not only fixed my unit and it seems to be cooling correctly now but he was very informative about things that I should be doing to keep this unit running properly.He was extremely pleasant and helpful and also signed me up for a maintenance/tuneup policy. I am hoping that when I need further assistance I will be able to get this young man. You have a wonderful employee and Brian. Thank you
06/10/2021
A/c died on a Friday night during the heatwave (of course). We placed a service call and Zach came out Saturday morning. He was friendly, knowledgeable and thorough. Gave great advice as to the initial problem and if cost effective to repair or replace. From calling for service to service techs like Zach, we appreciate that Andy’s is customer service driven. Thank you.
06/09/2021
I was pleased with professionalism of the technician. He answered several questions I had and gave me many tips for future use in maintaining the AC and furnace
06/09/2021
My a/c was not working and me and my son suffered for 24hrs in 90 degree heat. After several attempts to get a heating and cooling company to come out I was met with the earliest of next week. Finally, by the grace of God, I got a same day emergency repair with Andy’s Statewide. My technician Dan Brenneman called ahead and was prompt. Dan accessed the damage in no time. I was praying he would say that it could be repaired the same day. Not, only was he able to repair it, he did it in no time, explained what had to be done and was professional and ABSOLUTELY amazing.
Dan is awesome at what he does and all I have it high reviews for him.
Thank you so very much Andy’s Statewide for excellent work. Dan Brenneman deserves a kudos for being everything you’d want in an employee. He served your company well ☺️
06/05/2021
Really enjoyed the professionalism our tech showed. Us he was friendly and funny we had a great time while he fixed our ac. 100% satisfaction give Zach a raise what a wonderful time and great time we had thank you Zach o ly you can work on our stuff from now on. Thank you Kurt gruener.
06/05/2021
Dennis the technician does a superb job… he bothered to remove the fan from the outside unit so he could clean the fins and coils from the inside using a hose, not just spraying g from the outside. He’s very knowledgeable.
I highly recommend Andy’s Statewide who have been servicing my HVAC for 17 years and installed a furnace 11 years ago.
06/05/2021
I was very satisfied with the results I received. The technicians (Mike and Zach) were courteous and professional. They got the job done on time
and we're very knowledgeable to the questions I asked. I am happy to have my problem solved.
Thank you Andy Statewide
Julian Orlikowski
06/04/2021
Dan was a great technician- very professional and friendly . He explained everything and answered all my questions. I’m going to recommend your service , and especially him to my friends and neighbors
06/03/2021
I called about a water heater that was having issues (not installed by Andy's) and a few days later, they were able to send Zack out who was able to quickly diagnose the problem. Extra props for them being able to get to me so quickly right after a holiday weekend.
He offered to fix it but we discussed installing a new water heater due to the age of the existing one which we ultimately end up doing. He was able to go out and get a new water heater and have it fully replaced and functional on the same day of diagnosis.
I've done business with Andy's in the past so this was not the first visit but surely will not be the last.
06/03/2021
Technician was quick, accurate, and polite. Answered my questions and was very informative.
Thank you Statewide
06/02/2021
bbb
Step 2 of 2