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ABOUT US

American Residential Services (ARS/Rescue Rooter) is a privately-held Memphis based company, and one of the nation’s largest providers of air conditioning, heating and plumbing services. Established in 1975, ARS® has built a distinguished national portfolio of heating, ventilation, and air conditioning (HVAC), with plumbing and energy-efficient services. ARS/Rescue Rooter forges longstanding strategic partnerships with industry-leading suppliers and retailers to efficiently service consumers.

ARS/Rescue Rooter is proud to have partnered with and acquired some of the best home service providers in the country in its history. Providing Exceptional Service, the ARS® Network serves both residential and light commercial customers by providing heating, cooling, indoor air quality, plumbing, drain cleaning, sewer line, radiant barrier, and insulation and ventilation services. Each location has a knowledgeable team of trained specialists, who have undergone rigorous testing and background checks. Providing exceptional service and ensuring the highest standards of quality, ARS/Rescue Rooter has the experience to do any job right – the first time, with all work fully guaranteed. Making it work. Making it right.

Click here to see the complete list of locations.

ACQUISITIONS TIMELINE

OUR BRAND AND VALUES

Our brand family includes 70 service centers across the country and features reputable, respected legacy brands.

ARS®/Rescue Rooter® is a leading brand of American Residential Services (ARS) LLC, providing air conditioning, heating, indoor air quality, plumbing, drain cleaning, sewer line, and smart home services from company-owned locations across the United States.

Since 2006, ARS/Rescue Rooter has operated with a “Be National, Act Local” philosophy.

Be National: Corporate oversight and professional development are exercised primarily through Division management. Local service centers benefit from strategic national and corporate level partnerships with key suppliers and retailers, such as Home Depot, EnerBank,Google Nest, Goodman, Carrier, Rheem, and Ferguson.

Act Local: Service centers are given the flexibility to customize their strategy to local market conditions concerning pricing, purchasing, promotional, and staffing decisions. General Managers can proactively explore market-specific opportunities for revenue enhancement and increased profitability.

Each service center is empowered to react quickly to local market conditions while maintaining strict standards for quality and service set at the national level.

SERVICES

While the services provided by ARS® and Rescue Rooter® differ, they all focus on delivering exceptional service experiences for customers. It is this common bond that unites ARS and Rescue Rooter to form ARS®/Rescue Rooter®, the ultimate home services provider, combining the heating and air conditioning strengths of ARS with the plumbing and drain cleaning strengths of Rescue Rooter.

AIR CONDITIONING
We can help with any air conditioning service need, whether it’s repair, installation, or maintenance. Our expert technicians will provide you with fast, professional service to ensure the highest quality air conditioning - and comfort - for your home.

HEATING AND FURNACE
From emergency heating system repairs - including radiators and boilers - to new furnace installation, you know that your comfort is in good hands with your local ARS/Rescue Rooter heating and furnace specialist. We’re here to provide the fast, professional service you need - and it’s all backed by our worry-free Exceptional Service Guarantee.

INDOOR AIR QUALITY
Concerned about bacteria, mold, dirt, and other harmful airborne contaminants flowing throughout your home? Reduce germs in the air and on surfaces with a Whole-Home Air Purification System from ARS/Rescue Rooter.

PLUMBING SERVICES
For solutions to all your plumbing problems, big or small, look no further than ARS/Rescue Rooter. Whether it’s a simple fix like repairing a leaky faucet or something more extensive like installing a brand new high-efficiency water heater - or even responding to a plumbing emergency - your local plumbing expert will provide prompt attention, up-front estimates, and quality service.

SMART HOME
We are proud to be a Google Nest Pro Elite install partner. Turn your home into a Thoughtful Home with Google Nest products, including Nest Thermostats, Nest Protect, and Nest Cams.

ATTIC INSULATION
The professionals at your local ARS/Rescue Rooter have the expertise to recommend and install the best attic insulation for your home.

COMMERCIAL SERVICES
Is your business in need of plumbing or HVAC services? Give your local ARS/Rescue Rooter a call at (866) 399-2885 to connect with a dedicated commercial account representative.

HVAC SYSTEMS
From swamp coolers to dual-fuel heat pumps, there are many different types of HVAC systems available.

COMMUNITY OUTREACH

Our Philosophy of Giving Back:
“When we rescue customers from their HVAC and plumbing problems and get them back to their daily routine, we are improving their lives. When we give back to our communities and make a difference, we are changing lives.”
- Dave Slott, CEO

Our community outreach cultivates positive relationships with community members, nonprofit organizations, and fellow employees to foster a favorable operating climate for the cities in which we live, work, and play.

ARS®/Rescue Rooter® focuses on four pillars of philanthropic giving:

• Youth Outreach:
  It is critical to ARS/Rescue Rooter that we help younger generations succeed and thrive. Many ARS/Rescue Rooter-supported programs and non-profits nurture positive values in providing youth an environment to grow, learn, lead healthy lifestyles, and further their education. We are passionate about collaborating with organizations that help and support people who face adversities like special needs or serious health conditions that often begin at a young age.

  ARS/Rescue Rooter is proud to support initiatives including Tim Tebow Foundation Night to Shine, St. Jude Children’s Research Hospital Walk/Run, Memphis Streets Ministries, and a company-wide food bank drive.

• Veteran Outreach:
  ARS/Rescue Rooter understands the commitment active military and veterans have made to our country, and so we have made honoring and supporting veterans a priority. We are aware veterans often face a different battle when trying to reclaim their civilian lives. In working with veterans’ agencies nationwide, including Alpha Omega Veterans Services and the American Red Cross, ARS/Rescue Rooter shows appreciation for our veterans through volunteering, writing letters of gratitude to our current and retired military and other acts of gratitude.

• Athletic Team Sponsorships:
  Athletics are a great way to promote fellowship in our communities. Whether it is the WGC FedEx St. Jude Invitational, AutoZone Liberty Bowl High School Game or cheering for the University of Memphis Tigers, ARS/Rescue Rooter supports activities that keep our customers active and rallying together.

• ARS Cares:
  Our own ARS Cares Program strives to reach out to those suffering without heat or A/C in our communities and provide them with a free HVAC system or water heater. In 2020, ARS/Rescue Rooter expanded the ARS Cares Program to award free home services makeovers to frontline healthcare professionals providing essential services during the COVID-19 pandemic. To date we have donated more than 150 systems to deserving recipients in communities nationwide.

AWARDS AND RECOGNITIONS

ARS® has been recognized with the following honors:

• Angie’s List “Super Service Award”
• The Commercial Appeal “Top Workplace”
• Contractor Magazine “Book of Giants”
• Healthier Tennessee “Healthier Tennessee Workplace” Recognition
• Home Depot “Giving Back Award”
• Home Advisor “Best Home Advisor Awards”
• HVAC “Technician of the Month”
• JDRF “Corporate Support Award”
• Lipscomb and Pitts Breakfast Club Sparks Award
• MarCom Platinum Award Winner for “Best Blog”
• Memphis Business Journal “Best Places to Work”
• Memphis Business Journal “CFO of the Year”
• Memphis Business Journal “Pacesetter Award”
• Memphis Business Journal “Fastest Growing Private Companies”
• Telly Awards “Best Animated TV Spot” Bronze Winner
• Volunteer Odyssey “Year to Volunteer Award”
• YMCA Corporate Games “Spirit Award”
• G Nest Pro “HVAC Installer Partner of the Year 2020”

COMPANY LEADERSHIP

MEDIA RESOURCES

Jennifer Hughes, Communications Director
Ph: 901-271-9878
E-mail: jqhughes@ars.com

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