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ARS/Rescue Rooter Atlanta Reviews, Page 1 of 4

 

 

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ARS/Rescue Rooter Atlanta Reviews (Page 1)

Quotation mark. 5 stars for my technician/installer Nathan. 5 stars for my sales person Aaron. The product seems like a good one. Dispatch & Scheduling need work. A time frame that was promised was not met. Was told I’d have same day install but did not. If Dispatch & Scheduling were accurate and accountable you’d have 5 stars overall. Also, I asked for a supervisor or manager to call me regarding this but no one has.

09/27/2023

google

Quotation mark. My service tech was excellent. Ms. Campbell ran diagnostics on my water heater and was honest and thorough in identifying the root cause of my problem. I appreciate her integrity and will definitely recommend this company as a result of her level of service.

09/23/2023

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Quotation mark. Matt was very personable and did an outstanding job.

09/23/2023

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Quotation mark. The tech was very professional, friendly and accommodating to our exact needs of service.

09/22/2023

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Quotation mark. Great service

09/20/2023

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Quotation mark. They were quick and easy to work with on time and very organized with follow-up calls. Thank you.

09/20/2023

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Quotation mark. Very professional. Did a great job fixing problems

09/10/2023

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Quotation mark. I was impressed with Keyanna Campbell professional customer service and knowledge.

09/07/2023

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Quotation mark. Nathan was very thorough and informative and gave great advice!

09/05/2023

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Quotation mark. Matthew was surgical with his diagnosis and problem resolution. This is why I do business with Universal. Matthew represents the brand well…..

08/31/2023

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Quotation mark. Montavious was very professional and knowledgeable.

08/31/2023

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Quotation mark. John was very knowledgeable and professional. He did a great job. Very friendly.

08/31/2023

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Quotation mark. John did a great job. He is very professional and friendly. He installed our water heater fast.

08/29/2023

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Quotation mark. Nathan was professional knowledgeable and did a great job.

08/24/2023

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Quotation mark. John was an excellent technician.

08/21/2023

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Quotation mark. Great job John

08/17/2023

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Quotation mark. Just completed installation of a gas water heater that needed replacing. Matthew is a thorough professional.

08/17/2023

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Quotation mark. The job was well done at a reasonable rate.

08/16/2023

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Quotation mark. Very professional experience. The person was really helpful with picking out hot water heater.

08/12/2023

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Quotation mark. Your installation price was way to high.

08/09/2023

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Quotation mark. Very good plumbing service,

08/08/2023

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Quotation mark. John was super knowledgeable, stayed on task, far and respectful.

08/01/2023

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Quotation mark. John H was great!! The entire process was great. From the initial contact in the morning, then the follow up call to let me know he was on the way, arriving in less than 3 hours. John made sure he explained all options so I could make the best choice. The install and the attention to detail was fantastic. Definitely 5 stars from start to finish .

07/25/2023

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Quotation mark. The installer did a very good, professional job of installing the water heater. Our only complaint is that the cost was very expensive.

07/25/2023

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Quotation mark. Nicholas was courteous and clearly explained work he was going to perform and completed work in reasonable amount of time.

07/24/2023

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Quotation mark. Excellent service from booking appointment to installation services.

07/22/2023

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Quotation mark. Did a great job and very knowledgeable.

07/22/2023

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Quotation mark. Nicholas, the installation tech was courteous, very professional, and did an outstanding job. He installed our new water heater, with care. A happy household wit hot water once again.

07/21/2023

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Quotation mark. Nathan and responder Marvin are great.They make company like this be more than 5 stars.

07/21/2023

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Quotation mark. Tech was courteous and knowledgeable. He was respectful to our home and maintained the cleanliness at all times. He went over and beyond to locate the top of the line water heater. 5 STARS..

07/18/2023

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Quotation mark. Superior work was done by our technician Keyanna!

07/18/2023

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Quotation mark. Matthew went above and beyond to install an electric hot water heater purchased from Lowes. After some miscommunication along the way through customer service agents he set everything right. I had hot water in a couple hours that same day. He walked me through the process before and after. Professional all the way. Thanks Matthew!!!

07/11/2023

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Quotation mark. Chris did a perfect install of a gas hot water heater. He had to jump through a couple of hoops and came out shining. Highly recommend

07/11/2023

google

Quotation mark. I am very please with the service quality and professional of your technician

06/01/2023

google

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