ARS/Rescue Rooter Boston Reviews (Page 1)
Great work and attention to detail by Michael and Euclides
12/02/2023
I have been contacting other insurance companies for those issues, for example, an American home warranty, which kept lying to me, so when I went to home depot, and I explained my problems. Oh wow! You wouldn't believe that , home depot didn't take too long for cotacting ARS to rescue me. I feel happy my problems solved and it save money.
12/01/2023
Professionals!
12/01/2023
They did excellent job.
12/01/2023
Tech was pleasant explained the problem in a way I was able to understand. Will hire again if needed thanks.
12/01/2023
homeadvisor
Angel was very punctual. Arrived as advertised!
Thank goodness it's not the dead of winter though. Heat went out about 3 hours after he left. Of course we didn't notice until later on. We called and he will be back in the morning and he is waiving the house call fee.
11/29/2023
We had our Navian tankless water heater flushed for annual service. The plumber was polite and efficient. We will definitely use ARS going forward.
11/29/2023
The two techs that do the installation of my aunts furnace were professional and very helpful today.
I will be more than happy to recommend ARS to everyone I know in the area.
Outstanding service
Jon Schneider
11/28/2023
Charles did a thorough job checking my furnace. He answered my questions with clarity. He was polite and professional. Thank you!
11/27/2023
The tech came on time. He was fast and efficient and the cost was reasonable. Definitely would use them again if needed.
11/25/2023
Extremely professional, knowledgeable and trustworthy!! They provide a great service with very competitive prices. Our new HVAC unit was installed perfectly and the team went above and beyond to ensure it was done correctly (and there were a number of issues outside of just an ordinary repair). Special shoutout to Jamie who was a pleasure to work with. Highly recommend!!
11/25/2023
I had service performed with a different company and was disappointed. ARS fixed the issue in less than 15 minutes and the technician was very professional. However I believe it was expensive.
11/24/2023
We had a no heat situation with our garage system. We called ARS who we've used for some other things and they sent over Angel Ortiz who did a phenomenal job of evaluating the system and completing the repair. He was clearly an expert and was terrifically nice to deal with. Thank you ARS. Will be certain to call again.
11/22/2023
Great work and services. I will work with this company going forward.
Adelina
11/22/2023
Excellent service. Friendly, punctual and attentive. Answered all of my questions and made sure everything was operated correctly. Thank you Scott for your service!!!
11/21/2023
No hassle
11/21/2023
ARS is always timely and reliable. Called them overnight and they said they would have a technician at my home at 8:00 and at 8:00 am he was there. He identified the problem and fixed it in 30 minutes and heat came back. Great Service!!
11/21/2023
Great service and communication.
11/20/2023
Austin was great! Quick and efficient. ARS was able to get someone very also very quickly.
11/19/2023
Amazing service and honest. Gets straight to the problem and let’s you know what is actually going on.
11/19/2023
I was a awesome job. Thank you so much for taking care of my furnace and I hope to see you in the future again it was a good job.
11/18/2023
They were very polite and respectful when I asked questions. I would recommend and use them again.
11/17/2023
Pierre was processional and courteous. Would have liked a copy of the work that was done.
11/17/2023
So great! Awesome person who answered the phone. Prompt and professional serviceman. Thrilled I called the best without even knowing it 👍🏻
11/17/2023
Excellent Service
11/17/2023
Always on time, efficient, friendly.
11/17/2023
This is a great company! Megan was awesome to deal with and the service tech Timothy was great! Both are very professional! Highly recommend!
11/17/2023
Scott was very friendly, professional, and happy to explain each step he took and the single replacement part he recommended. I didn’t feel upsold or pressured to spend any money, and I feel reassured that the job was done well. Happy to have set up a service contract as well
11/15/2023
Excellent service thank you
11/14/2023
I just had a hot water heater replaced, and the young man that came for my estimate was very nice, professional and knowledgeable and then the young men that came to install it the very next day were just as nice and professional. If the rest of their employees are like these three men then it’s a great company. They just left so I haven’t had a chance to use my hot water yet but I’m confident I will have plenty of hot water and that it is installed correctly.
11/14/2023
Evan was great. Informative and quickly addressed the issue.
11/14/2023
Chris, provided friendly service the moment he entered the house. He explained his task and estimate time of completion. Once completed he informed of the check-up of the heating system and left the work area nice and clean 👌🏽 I would highly recommend Chris as your technician.
11/13/2023
Chrissy in the office was friendly and clear. David Tech was professional and efficient. Most importantly Problem solved=warmth again. Good process @ ARS. Today more than ever I don’t take solid customer service for granted. Great job.
11/10/2023
Thorough, personable, and respectful.
11/10/2023
Excellent work and very friendly. Arrived on time and did an excellent job. I'll be using ARS for all my plumbing needs. Second time using them with no issues.
11/09/2023
Everyone was very pleasant and helpful. They made me feel at ease, safe and satisfied with the job they did. i’m very happy with the results. I would recommend them to others needing their services.
10/06/2023
Annual AC service provided in a prompt, knowledgeable and professional manner. Serviceman provided information and installation of AirScrubber for our HVAC system. Satisfied customer !
05/19/2023
Great service. Promptly installed my replacement furnace
09/25/2020
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