ARS/Rescue Rooter Boston Reviews (Page 1)
Anthony buccini was at our home he was the best we have ever had as a technician he explained everything to detail so very happy to get Anthony Buccini at our home Thank you will continue using Anthony and thank you ARS
05/13/2022
Jim C did a great job.
05/13/2022
Jim C was on time and always a pleasure to work with.
05/12/2022
Anthony Buccini was our trch today explaining everything great explaining and will want Anthony to service our units will use as again
05/12/2022
Very professional and patient.
05/12/2022
homeadvisor
Jim Cyr was the service tech and he was super and effiecent.
05/11/2022
Very professional and knowledgeable..thanks Jim C
05/11/2022
The repair man that responded, Jim C, was very professional and thorough. He checked the unit in the attic, and also the condenser outside. I was very pleased with his job.
05/11/2022
When we call they respond promptly. And they do a great job we never had a problem with their service we would recommend them to anyone
05/11/2022
homeadvisor
Very efficient and pay attention to detail. Very polite and professional. Thank you
05/11/2022
homeadvisor
Rich was very professional & was attentive, gives feedback ð
05/11/2022
homeadvisor
Anthony buccini was at our house very helpful and explained everything thank you Anthony for your help will use ARS
05/10/2022
Tech Austin was sent to diagnose problem. He was on time and professional and quickly diagnosed the problem. Returned 3 days later to install new part and explain what happened.
I have been doing business with ARS for 25 years and have always been satisfied. The office staff and technicians are efficient, professional,friendly and answer questions satisfactorely.
05/09/2022
homeadvisor
I will definitely be using them in the future. They were very personable, knowledgeable and professional. They ran me through the process step by step which I personally like to know how things work and they completely understood that Great guys, great, service. Thank you Rich and Jose. I hope I get you both again when I update my plumbing!
05/07/2022
Anthony B. Did my spring tuneup for my Air Conditioner. Fast and polite. My three dogs liked him too. Technician Austin came to perform a chemical spray wash for my outside unit. Professional and courteous.
05/07/2022
homeadvisor
Evan and Nick are a great asset to ARS. They showed up on time and completed the job in the expected timeframe. The workmanship was A+ and site was clean when they were done. I wouldn t hesitate to hire this company again.
05/07/2022
homeadvisor
Richard was awesome!! Thanks for the professional and attention to detail.
05/06/2022
Anthony buccini was our tech he was great so very helpful thank you ARS will always Anthony
05/06/2022
Anthony Buccini was best technician we ever had and he took care of us. Good service!
05/05/2022
Anthony Buccini was professional, respectful, personable and informative. Was a pleasure working with him and appreciated his simple and understandable explanations of how certain parts work. Would be great to have him assigned for any future maintenance if possible.
05/05/2022
Great team of Rich and **** from ARS / Rescue Rooter Boston who installed our new electric hot water heater and removed the old oil powered hot water heater! Very professional and courteous service!!!
05/05/2022
bbb
José and Rich did great work. On time and high quality work.
05/04/2022
***** has come to our house multiple times to maintain our heat/AC unit and has always taken the time to explain everything to us. The high-quality techs at ARS are the main reason why we keep giving them our business. Thank you!
05/04/2022
bbb
***************************** was ************** is very informative and helpful will definitely use ARS again thanks *******
04/29/2022
bbb
Anthony buccini was my tech he was very good explaining everything he did great experience want Anthony as my tech
04/28/2022
Would definitely recommend. Rich and Nick were great. Very professional, friendly and informative. The job was done quickly and efficiently. You can tell these guys are hardworking. We’d use ARS again, for sure. Thank you!
04/28/2022
Excellent service. Very efficient and good communication from start to finish. Would recommend to any homeowner.
04/28/2022
Anthony Buccini was our technician he was amazing and knowledgeable and we want Anthony as our technician thank you Ars
04/27/2022
Rich and Nick were awesome. They did a very great job and very very professional. Thank you! I highly recommend!
04/27/2022
I had an appt 12-1-21: I am NOT dissatisfied with the SERVICES I'm just waiting for the Blower and Sensor to come in I paid $99.for an estimate dealt with this company several times before it's a new owner the furnace was not working I have no heat they gave me 2 electric heaters on loan until the part comes in my work order was on the board then accidentally taken off luckily I called for a update they put it back on Update: 1-27-22 finally the part came in took 30mins to install I had to remind the guy about his mask the final price was very reasonable
I realize covid played a part in some of the delay I recommend this company for their work
04/26/2022
Excellent service from start to finish. Highly recommended. Installed new water heater for condominium.
04/26/2022
bbb
Angel did a great job. He was patient and answered all my questions as we ran through several different tests to ensure everything was working. I appreciated the service.
04/23/2022
It did get a little screwed up during the scheduling phase but the installation went off without a hitch. Quick, clean, and thorough. I was treated with courtesy and respect.
04/22/2022
Needed an emergency pipe repair and ARS assigned ***************************** to come to our house for the repair. ******* is very courteous and knowledgeable. He works quickly and explains what he is doing and why. He proposed a couple of different repair scenarios and completed and tested the repair in a timely manner.He takes pride in his work.
04/22/2022
bbb
Anthony buccini was our tech he was very good at explaining issues and was polite we are very satisfied with Anthony and ars
04/20/2022
Both Richard and Nick did an exceptional work replacing our Boiler! They were prompt and efficient and explained the whole process clearly. Thank you both, so much!!
04/19/2022
Richard and Nick were very knowledgeable and professional! We were very impressed with the quality of their service! Highly recommended!!
04/19/2022
Rich and Jose did an awesome job repairing my outdoor shower which had burst for the third time. They came up with an alternative to keep it from happening again and patiently walked me through the winterization process . They also replaced my corroded water heater the same day they made the appraisal. The new one works perfectly and should last me almost 10 years or more. I thought they were both very professional!!
04/18/2022
***************************** was servicing are ac unit was very good explaining everything will use are again
04/18/2022
bbb
Anthony buccini was out tech he was very good explaining everything he was wondering will ars again thank you Anthony
04/15/2022
They showed up on time and provided great advice and service. I had a second issue wiyh an outdoor faucet which they took care of while on site.
04/14/2022
I have nothing but great things to say about my experience getting my water heater replaced- Rich and Jose were professional, timely, courteous, and overall just great to work with. After arriving to give me a quote they were able to pick up the water heater that I had ordered and install it the very same day, all in a matter of a few hours. I highly recommend and look forward to giving them my continued business, including an impending condenser replacement.
04/12/2022
The two young men that came to install my water heater were very professional and pleasant I believe their names were Rich and Carlos, I have an old home which means I've had to have many different companies for different tasks, my only wish was for this company to be able to do everything that's how pleasant these young men were, they finished the job in a reasonable amount of time they left no mess behind I really can't say enough about them, and believe me I'm one to speak my mind, I have had professional companies send workers whose attitudes were so bad, that in the middle of a job I stopped them and through them out, after I reported them they sent new people to finish. So when I tell you these two, I consider to be top of the line. Thank you very much for listening.
04/11/2022
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