ARS/Rescue Rooter Durham Reviews (Page 1)
Service representative was friendly and very professional. Very informative!
07/04/2022
homeadvisor
ARS installed my unit last year and did an excellent job. Just recently they came to do maintenance inspection. Debbie the customer service person was very professional and courteous. The tech, Deonte was prompt, he was scheduled between 8-10 and he arrived 8:30ish...professional, courteous and I appreciate that he wore the shoe covers while in my home. He took care in examining the unit inside and outside. I recommend ARS to anyone. Thank you ARS!
07/02/2022
ARS installed new A/C and Furnance
06/30/2022
Jeff Little was very professional and did a great job.
06/30/2022
homeadvisor
Carlos was extremely efficient and explained everything very clearly. He was also quite personable.
06/30/2022
homeadvisor
The staff are always professional and get the job done right.
06/29/2022
Derrick was on time and professional. He solved our issue. Communication was excellent throughout, I would definitely use them again.
06/29/2022
Technician was very informative and respectful, Great Customer Service
06/28/2022
Very nice and professional employees. Made life very easy for me
06/27/2022
Everything good up till the end when someone did something wrong with the wiring and cause the unit to quit
06/27/2022
Professional service from Giovanni. Thank you
06/24/2022
ARS was recommended by a neighbor and after having worked with them 3X we have been pleased each time. Derrick and Christian are particularly good and helpful.
EDIT: while I’m not knocking their service, I’ve since learned that their techs are encouraged to upsell. That’s not necessarily a bad thing. I sure didn’t regret buying those air scrubbers once COVID hit, to be fair. Just ..be aware. 🤷🏻
06/22/2022
It was a great experience. Mr. Little was professional, knowledgeable, detail oriented, and did a great job. Would definitely recommend him and will use this company in the future.
06/22/2022
Mike was a pro. He was detail oriented. Pleased with service.
06/20/2022
Carlos was very informative and friendly. He went above and beyond!
06/16/2022
