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ARS/Rescue Rooter Durham Reviews, Page 1 of 4

 

 

Why choose us?

ARS/Rescue Rooter Durham Reviews (Page 1)

Quotation mark. I've used ARS on and off over the last 20+ years. I returned to them during the pandemic, when a system failed and no other company would even show up. They've been a little late for a couple of appointments, but they've shown up, and they've replaced that furnace and a heat pump since then. The few things that led to me previously wandering elsewhere seem to have been resolved, so I expect to keep working with them for ongoing maintenance. Thanks y'all!

12/06/2023

google

Quotation mark. Technician was knowledgeable and respectful of property. Would definitely reccommend.

12/04/2023

google

Quotation mark. Jeffrey had sent a text and someone had called, but I wasn't feeling well I had an asthma attack, but when I called to apologize and reschedule they said he's still there. I looked outside and the ARS truck was still there and I got my 6 month check on the day it was scheduled because he didn't leave right away. He was very professional and made sure that he explained everything and asked if I had any questions.

12/04/2023

google

Quotation mark. Very fast and efficient. Our Techs ability to make the necessary repair was impressive.

12/01/2023

google

Quotation mark. The customer service is top notch they make sure everything is done perfect and go over everything. And the comfort advisor stayed close to 6 hours trying to get us approved for financing and the pricing was very good and competitive

12/01/2023

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Quotation mark. Competent, professional and friendly. Got it done.

11/30/2023

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Quotation mark. Very nice technician Derrick. I havent looked under the house to see the work. : )

11/30/2023

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Quotation mark. Technician Richard was thorough in explaining problems and service.

11/30/2023

google

Quotation mark. Very knowledgeable technician, explained everything thoroughly.

11/28/2023

google

Quotation mark. New gas HVAC passed inspection on first trip! Great Job!

11/27/2023

google

Quotation mark. Technician Service was prompt on time and very friendly. Very concerning and a joy to my family

11/26/2023

google

Quotation mark. Technician Donnie Lowe was very friendly and timely with tune up service. Very much appreciated!

11/25/2023

google

Quotation mark. Prompt, courteous and very knowledgeable... on the day after Thanksgiving! Much appreciated high quality service.

11/25/2023

google

Quotation mark. The tech was very professional and courteous.

11/22/2023

google

Quotation mark. They replaced 2 heat pumps in my home they arrived at 9am and the job was done by 330pm everything was done thè wanted done on scale of 1to 10 I gave them rating of 10!.

11/22/2023

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Quotation mark. Derrick was on time and very informative.

11/22/2023

google

Quotation mark. I called this morning and a technician came to the house mid afternoon! 👍🏼Arturo was polite, thorough, explained what he was checking and after he found the issue, he explained what had happened. He fixed it in short order! I was totally happy throughout the whole process. Arturo even had a clever sense of humor and overall cheer! 👍🏼

11/22/2023

google

Quotation mark. My technician Jeffrey B Little is amazing! Friendly, knowledgeable and professional.

11/20/2023

google

Quotation mark. Quick response. Technician Ahmed was professional and quick. Thank you.

11/20/2023

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Quotation mark. Thank you guys for your expertise and quick and excellent service!!

11/20/2023

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Quotation mark. I love this company. Their customer service is the bomb. And Brian Windsor is the best

11/19/2023

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Quotation mark. Very responsive service. Jacob was very nice and professional.

11/17/2023

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Quotation mark. I appreciate the technician, Jeff’s, professionalism and communication! I would definitely recommend!

11/16/2023

google

Quotation mark. Derrick was very, very good. He thought me things I didn't know about my unit. Very friendly and easy to talk to. Smart guy, thanks to you all. The ladies were very nice. Great team.

11/15/2023

google

Quotation mark. I had a minor issue with my HVAC unit and it turned out to be user error. Christian was very nice and professional when he came out. He let me know how to use my thermostat in a way that will work best and ran a diagnostic on the unit while he was here to make sure everything was in working order. The main office kept in communication with me from the time I placed the call to update me when the technician would arrive.

11/15/2023

google

Quotation mark. Arthuro came on time. He was very professional and friendly. He troubleshoot my issue and fixed it. He did it in less than 20 mins. He is the man!!!! Now I’m a very happy customer.

11/14/2023

google

Quotation mark. Tonya called promptly to confirm our appointment and the timeframe of the visit. She was friendly and professional. Arturo’s visit today solved our problem. We are delighted with our service from these team members. Thank you!

11/13/2023

google

Quotation mark. 5/ 2023 Scrubber installation. Condenser replaced. Preventative maintenance for the winter season 12/2023-04/2024. Mike is friendly, knowledgeable, competent,and a great asset to the ARS company.

05/05/2023

google

Quotation mark. Good. Christian, the technician was very friendly, polite and knowledgeable.

12/02/2022

google

Quotation mark. Great service and always dependable.

11/03/2022

google

Quotation mark. I am not happy with the service. Someone was coming to my house to discuss getting a new heater. No one showed up to my house. I have been without heat for almost two weeks now. I don't know what happen to the business. It's was always so great. We have used the business for years. Hope u all get back to being great.

11/20/2020

google

Special Offers

Save Up to $4,500 on a New HVAC System with our Buy Back Program and available Tax Credits!

Purchase and installation of qualifying HVAC system required. Removal and disposal by Company of pre-existing HVAC system required to receive $1,300 Buy Back credit. Up to $3,200 in Federal tax credits on select systems. Homeowner is responsible to consult with a tax advisor on eligibility. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 12/31/2023.

License # L.19719, L.31710

Save $50 on any Indoor Air Quality Product

$300 minimum purchase required. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited . Any other use may constitute fraud. Cash value $.001. Offer expires 12/31/2023.

License # L.19719, L.31710

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