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ARS/Rescue Rooter Durham Reviews, Page 3 of 3

 

 

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ARS/Rescue Rooter Durham Reviews (Page 3)

Quotation mark. Ricardo did an excellent job!

08/09/2023

google

Quotation mark. My technician Tony did a first rate job, not just with the repair, but more importantly, to me, with explaining what needed to be fixed and why. He made me both comfortable and confident that the work being done was necessary and gave me some great advice on what to watch for with my aging HVAC system. I hope I don't have to call for repairs again any time soon but the next time I need help I won't hesitate to call on these folks.

08/07/2023

google

Quotation mark. Technician was very friendly and had a great sense of humor.

08/07/2023

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Quotation mark. Ignacio and Pascual are friendly and professional.

08/03/2023

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Quotation mark. My ARS technician Derrick did a great job addressing my AC issue and also answering my questions. I would highly recommend ARS to anyone needing Heating/Cooling service

08/03/2023

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Quotation mark. Our tech was friendly and informative.

08/02/2023

google

Quotation mark. Reasonably priced heating and cooling system. Great service. Great technicians came to install. They were very knowledgeable and very professional.

07/31/2023

google

Quotation mark. The experience was very good. The sales tech Stephen M. did a great job of accessing my AC/Heating old unit and determined the correct new one. He was knowledgeable about what needed. We discussed the different options and how the installation process would work. When I had additional questions he fould the solutions. The team that installed my new unit was early and very friendly. They told me everything they would be doing. They cleaned everything up nicely, took away the old unit. Assisted me in programming the new thermostat. They made me feel comfortable every step of the way. Great job!

07/29/2023

google

Quotation mark. Baking the service rep was outstanding 👏. Please give him a raise...

07/29/2023

google

Quotation mark. WAY above and beyond my expectations. Extremely helpful and efficient service.

07/29/2023

google

Quotation mark. Well trained technicians, courteous and friendly.

07/28/2023

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Quotation mark. Mike was very professional and knowledgeable, kind and friendly. Mike got to the root of the problem and in process of fixing it, cool air, thanks Mike!

07/28/2023

google

Quotation mark. Toni was friendly, efficient, knowledgeable, and professional. Highly recommend

07/27/2023

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Quotation mark. Friendly and professional.

07/27/2023

google

Quotation mark. Toni did an excellent job!! Pleasure to work with

07/27/2023

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Quotation mark. Tech Joseph professional and efficient. Very satisfied. Thank you!

07/26/2023

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Quotation mark. Have always had a very positive response and solution to my problems with ARS.

07/26/2023

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Quotation mark. Called same day and they came same day. Mind you, it was 5:30pm, but they came and fixed my AC in literally 10 min tops. Derrick was my service guy and knew what it was by just telling him the symptoms. Definitely recommend as they are professional and efficient.

07/25/2023

google

Quotation mark. Donnie was very courteous and professional during my service call. He is truly an asset to this company! Will definitely use this company again!

07/25/2023

google

Quotation mark. I previously posted a complaint about a billing issue, not a performance issue. We are very happy with their hvac installation and it works fine. The billing issue has now been resolved and we truly appreciate them following up to resolve it. I'm back to being a customer for future needs. They were very polite and understanding. It took some time, but it's resolved to meet our expectations. Thank you.

07/25/2023

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Quotation mark. Very satisfied with the info he gave us. Glad it's going to he taken out and a new unit put in with someone we can trust.

07/24/2023

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Quotation mark. A/C

07/21/2023

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Quotation mark. Jose was great! Very knowledgeable, friendly, and professional. Clearly knew his way around our HVAC system. We knew we had a few bad parts in our system and he gave realistic views on how urgent or not urgent repairs were and explained what each piece did.

07/20/2023

google

Quotation mark. The two gentlemen were friendly and professional thanks you both

07/19/2023

google

Quotation mark. Well, I purchased an AC unit two years ago. After a year, it leaked and destroyed my ceiling. Mind you, it was the middle of summer and it took about a month for them to get the part and fix my ceiling. Unfortunately, it's leaking again with the same results, a damaged ceiling. The unit is cooling but, the technician did not see where the problem was or what was causing it. Infact, the technician was giving his opinion of where the problem wasn't, insinuating that it wasn't the unit. Stating that the leak was coming from another source. That is the only thing in my attic that has water in it. The leak is in the same exact spot from the first time. It has not rained on my house in 3 weeks. You be the judge.

06/01/2023

google

Quotation mark. Very knowledgable. Found the issue immediately! Very empathetic and personal.

10/20/2022

google

Quotation mark. I’m the 1st owner of this house/system. Have reported since 2021 that very little if any air/heat blows in from two bdrms on second floor. Til today’s maintenance 8/1/23, problem still exists. Yearly maintenance has been increased to $350, replacement filters not provided and you must demand that your condenser unit is cleaned every visit. Had my Spring maintenance done in Spring, yet they schedule my Fall maintenance on Aug. 1, before heat can be checked according to Technician. Certainly will be prepared to go elsewhere once system is working as designed. I want a superior product and maintenance.

09/10/2020

google

Special Offers

Save Up to $4,500 on a New HVAC System with our Buy Back Program and available Tax Credits!

Purchase and installation of qualifying HVAC system required. Removal and disposal by Company of pre-existing HVAC system required to receive $1,300 Buy Back credit. Up to $3,200 in Federal tax credits on select systems. Homeowner is responsible to consult with a tax advisor on eligibility. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 9/30/23.

License # L.19719, L.31710

$69 Seasonal HVAC Tune Up

Price valid for one working system. For gas or heat pump systems only; does not apply to oil fired systems.  Valid at participating ARS® Network locations.  Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 9/30/23.

License # L.19719, L.31710

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