CLOSE FORMGreenstar Home Services/RighTime Home Services Reviews (Page 2)
Zachary was very helpful in resolving our A/C issue.
09/20/2022
I initially received a notification from google nest that they detected a problem with my AC. I was not getting cool air from my AC. I made an appointment with the service they recommended. That was one of the worst experiences of my life. The technician never showed up and I couldn’t contact anyone to find out what was going on. I somehow got connected with GreenStar. They never got my appointment information. But they scheduled me right away and kept me informed of the technicians time of arrival. Hector was wonderful. He was friendly, professional and considerate. Thank you GreenStar!
09/15/2022
On time, very efficient, and professional. Resolved the problem quickly and had replacement part at hand, didn't have to wait for another appointment to install part.
09/14/2022
Derrick came out today and added Freon and easy seal to take care of any small leaks in our AC line. He was very professional and knowledgeable. he was very sharp it took him 30 minutes he was in and out. The thing I didn’t like was when I called on Tuesday the week before i was told there was no way to get anybody out here for six days. So therefore during the hottest week of the year we had no air-conditioning. And that was my concern and that’s why I asked if there was anyone who could just bring some Freon out, but they told me no. And that was the upsetting part. I couldn’t call another company to see if they could come out sooner because I would’ve forfeited my warranty.
09/12/2022
Just did my 6 month furnace check. Told me about some other options but did not push for a sale; or indicated something was wrong when everything checked out. I’m a long time customer and see no reason to change.
09/10/2022
Technician name Hugo is great, reliable and very professionally trained technicians. His service is very reliable and he came back promptly to get his job well done. Hugo I think is a good asset to your company.
09/10/2022
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09/09/2022
Efficient, courteous and friendly service. The service employee was also careful to cover his shoes when working inside the home.
09/07/2022
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The technician was thorough and explained everything well. The only thing is I thought the $99.00 fee would be waived from the final cost. The technician arrived at the time I was given.
09/05/2022
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Was able to schedule a next day appointment for A/C with a 2 hour window. Received a call to confirm time and a txt when tech was on his way. ***** was very professional- booties on feet when in the home- and was able to quickly diagnose and fix the issue.
08/31/2022
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My service person ******* is excellent, very kind & explains all servicing needs & steps exceptional to help my understanding. It is a pleasure working with him.***********************
08/27/2022
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************* was very efficient, effective and courteous. The only issue was the service was promised between 12 and 2 initially; then was changed the day before to 1 to 3. Due to work issues, he did not arrive until about 4:40pm. The company can do a better job in its scheduling. We were informed ahead that he would be late.
08/23/2022
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He did a quick and complete job in checking the A/C operation of our system.
08/19/2022
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Very nice and very professional.Very well done. We appreciate your work. Thank you
08/18/2022
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Knowledgeable representatives. Luis is the best. He handled our issues and got our AC system up and operational again. The service calls was a little on the lower side compared to what other companies quoted us to repair. Recommend
08/16/2022
****** did a fantastic job checking my system out and only doing what was needed. Very reasonable will definitely use them again
08/16/2022
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**** was great- very thorough and helpful. Told us what we should look for and some things we could do.
08/13/2022
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Great service, ******, our tech. was professional and polite. Diagnosised our problem quickly, offered his opinion on best course of action and went to straight to work fixing it. Ac ************* now.
08/10/2022
bbb
Im usually never take the time to write a review as I always put it off to later, which never happens. My air conditioner stopped working and I was left with a miserable few days. The technician that repaired my air conditioner was ***** and he was amazing. He took the time to explain things and never seemed rushed or bothered, Great job Greenstar ************ on selecting such an awesome employee. I signed up your membership which is a comfort one less things to stress about . Thank you
08/10/2022
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Very happy with the service we received. Our AC was not working properly and a technician came out the same day. ***** was efficient and found the problem immediately and got everything working. The office staff were also excellent. Good communication as far as when and who they were sending out.
08/07/2022
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Connor was able to diagnose the cause of my issue quickly. He went above and beyond to find the part needed to fix the problem. Connor returned and very quickly replaced the faulty part and now my AC is running as good as new.
08/06/2022
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Connor was awesome!!! He arrived earlier than appointment time and explained everything in detail.
08/06/2022
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The service is always good. The techs are friendly and knowledgable. Highly recommended
08/06/2022
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******, the Technician was able to explain the extend of the service he did & problems that needs to be corrected .Very knowledgeable Tech!
08/04/2022
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Technician ********************* diagnosed the problem quickly, solved it efficiently, and explained everything clearly. Over many years we have had good service from ARS / RighTime / Greenstar.
08/04/2022
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I was very impressed with ****** the technician who spent two hours here cleaning and servicing my air conditioner heater unit and cleaning the filter and explaining things to me. He was very detailed very careful and he cleaned up the mess from that awful filthy filter. I am most satisfied!
08/01/2022
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Carmelo was great. Friendly, efficient and knowledgeable. We hope he will do our winter service.
07/30/2022
Efficient, reasonably price. Very nice technicians that know their trade well and are very helpful. They dont try to talk you into anything, and are very honest. Good technicians and company. Highly recommend!
07/14/2022
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Derrick was excellent! Came right on time (even a little early but waited till I got home). Very friendly, efficient and knowledgeable. Really appreciate the service. Thank you!
06/23/2022
Purchased a 4ton Heating and Air Conditioner system for my new house. Aaron came out and talked about various options, measured my house, inspected the attic and explained what I would expect installing a new system. Offered financing and guarantees. I received 2 other bids that were cheaper but not even close to what Aaron did and explained. Im extremely happy with my purchase. Install team was great as well!
06/08/2022
*********************** really fixed my brand new heating system that didnt work properly since it was installed. He knew exactly where the problem was and fixed it. Thank you ****.
03/17/2022
bbb
Overall everyone used to set up the appointment was very courteous and supportive. I called a tech by accident and even he was great about getting me to appointments. Jose who did the world was inside the time window and was very courteous and pleasant to work with. He allowed me to comment and ask questions - - I always do and he answered them. He upped the level of mounting the UV filter unit and replaced the bulb. I was very happy with the work.
03/15/2022
Leo was very patient and did a fantastic job! I highly recommend asking for him!!
02/22/2022
We found Leo Mendoza to be very courteous & helpful.
02/19/2022
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