ARS/Rescue Rooter Houston Reviews (Page 1)
Josh Laws came to our home and gave outstanding service. We had a great experience getting our hot water heater replaced during a difficult time.
He made an unbearable situation so much more tolerable. He was a total professional and very personable.
09/24/2021
Josh was friendly, professional, and knowledgeable; he gave us a few options and good advice — my new tankless water heater will be installed tomorrow, which is amazing given delays in almost every industry right now!
09/23/2021
Highly recommend. The technician was quiet, professional, and the work area was cleft clean. Also job done quickly
09/23/2021
Had a water leak this morning with our refrigerator. ARS was on site within 2 hours and replaced the valve. Great Service!
09/23/2021
We’re extremely happy with our new hot water heater. Josh Laws gave us a thorough explanation of our options and lined up the install seamlessly. Thank you very much!!
09/23/2021
El técnico Ruben Roo muy profesional explicó todo muy bien todos los detalles.
09/23/2021
Allie was very professional and helpful. Glad to have him back next time.
🙂
09/22/2021
I called ARS through Home Depot to get an estimate on my Water Heater replacement. Josh Laws came in to get me an estimate. I am very impressed by his professionalism and consultation. He understands my problem and gave me all the available options that I have. It feels good when a consultant does not push you to make any decisions in a hurry. I will definitely get back to ARS for any future needs as long as they keep providing this level of customer service.
09/22/2021
Tommy, Gio, & team were very knowledgeable and efficient. They explained the scope of the project and completed it as planned in a timely fashion.
09/22/2021
I have been extremely happy with the service from ARS. I have only had one technician from ARS come out two separate times because I was so happy with his service I requested him again the second time. Gary was amazing! He was very thorough and personable. It is always hard for me to find people that I trust when dealing with large ticket item repairs on a car or home. I am glad that I have found someone for my AC, plumbing and other home repair needs.
Thanks ARS and Gary!
09/22/2021
ARS was great. Josh Laws was our plumbing advisor and he explained everything in great detail and made it very easy to choose ARS.
09/22/2021
ARS gave my family outstanding and professional service. My water heater went out and I knew exactly who to call; ARS to the rescue. Tonight I’m enjoying my new water heater which was installed in a timely manner.
09/18/2021
There was no hot water at the kitchen sink. The plumber diagnosed the problem quickly and installed the new faucet I had on hand. The new faucet was installed correctly and quickly. Very happy with the high level of service.
09/18/2021
Dude was awesome, funny and super experienced. Give this man a raise.
09/17/2021
Ivan is very professional. He explained the issue thoroughly and answered all questions I had. The issue was resolved and I feel pricing is fair. I would use this company again.
09/17/2021
My A/C repairman was tactful, professional and polite. I appreciate him going above and beyond to ensure I had my units running before he left . My thermostats were very old so to upgrade to the latest was a lot for me!. Mr Samuel was knowledgeable with the Nest and was able to to get an ole school guy like myself locked in. Thank you!
09/17/2021
Mac was great. he was very knowledgeable
09/16/2021
Mitch did an amazing job at explaining everything to us and gave us a great price on a new AC system. He even taught us about a great new tool that measures space with a laser. All around a great experience and would definitely recommend him to anyone needing anything AC.
09/15/2021
Our service technician was on time and Professional. Description of services performed was clear, accurate and easy to follow. We will be using ARS again for our HVAC needs.
09/15/2021
Al Rodriguez was great and took care of all the issues. Great customer service
09/15/2021
Re-installed new thermostat.
09/14/2021
After having plumbing issues all day resulting in no bathroom usage; an angel named Julio was able to come and save the day. He was able to get the line unclogged which was no small task. I loved the fact that they kept me updated on when someone would be out in 2 hour windows. Since it was a weekend they had only a few techs working. I had almost given up hope they would come out same day but they did and we are so Thankful!!!!
09/13/2021
Ralph was amazing to work with. He took the time to explain everything that was wrong with my AC unit that stopped working yesterday. He did a very thorough check of the system and didn’t try to get over on me. He was very patient and extremely professional. Ralph was able to get schedule service for the next day even if was a Sunday. I would definitely recommend ARS and ask for Ralph!
09/12/2021
Is very professional great experience.
09/11/2021
Ralph was easy to work with and very professional. He explained everything the job in a way that made it easy to understand and they were able to fit me in next day to install my A/C
09/10/2021
Called ARS they were able to respond the same day. Ivan cleared a very clogged drain in master bathroom that the AC drains through and gave me tips on how to avoid drain clogs in the future.
Lorre was out as well and installed new faucet very pleased with ARS service ⭐️⭐️⭐️⭐️⭐️
09/10/2021
we used ARS for our A/C emergency, Dave was excellent, arrived within 2 hours of calling, same evening, 100+ heat index and was back the next morning at 8:45 and system up and running.
09/10/2021
I had issues with my AC Unit for a while. I called ARS and asked them to come an take a quick look at my Unit.
Ralph Few came on time, he was very professional, very helpful, he explained everything in details, and was very kind. I will definately recomend him and ARS Rescue Rooter to all my friends and family members.
Thanks Ralph!
09/10/2021
I buy the AC unit 4 years ago, I am very disappoint that the unit motor was burn out. Also, each time when a technician came for maintenance, always recommends something totally different. Mr. Kevin did a good job.
Thank you.
09/09/2021
Step 2 of 2