ARS/Rescue Rooter Houston Reviews (Page 1)
They were prompt, friendly and knowledgeable. My immediate problem was handled and they gave me instructions on what to do next. Very pleasant and helpful.
11/29/2022
Tommy was the technical sales and extremely knowledgeable. Tommy impartially made recommendations to achieve a reliable, quality, cost-effective solution based upon my requirements. Carlos and Angel of ARS showed up the same afternoon (same day install) and were careful, respectful, and paid attention to every detail of the installation. They wore protective Footes at all times in the house and wrapped and taped the bottom of the old hot water heater with materials so it did not drip anywhere while being carried out of our home. As an engineer and a “bit” of a perfectionist, I could not be more impressed with the quality of their work. They were not rushing to finish the job, like most contractors, and they thoroughly answered my occasional question. Overall, I could not be more impressed with the entire experience and highly recommend the team of ARS.
11/29/2022
Jason was fantastic, very professional. Got in, did what I asked and got out. Answered all my questions and concerns. Give this guy a raise. On the other hand I had an appointment time and ended up later than expected. Had to call twice to find out what was going on. I think better communication should be implemented. I would have liked an update from someone if your running beyond my appointment time. Overall grade , the price was great, service was great but the communication was not so good. I will use you guys again.
11/29/2022
LOYD was very profissional and very respectful, he left everything clean and we will use ARS in everything in the future.
11/29/2022
Technician did good work installing Moen valve. Price not so good for work done.
11/28/2022
Great job! They explained everything to me! Pointed things out to me that I, a first time homeowner, didn’t even know about!
11/28/2022
Jorge from ARS did a fantastic job installing new Air Ducts in my home. He explained everything that he was doing which helped me to understand the work that he was doing for me. He was very informative about telling me how the thermostat works upstairs vs downstairs. He checked the air flow explaining and showing me the correct airflow temperature for the vents. I would recommend Jorge to do work for anyone.
11/28/2022
Did a good job
11/27/2022
Great service! Pleasant technician! Excellent!
11/26/2022
Excellent
11/26/2022
Always on time and as agreed
Very transparent and no gimmicks or hidden fees Just a very good reliable company
That is of course generated by the excellent technicians and there attention to details Always with a very positive and honest attitude
High quality! I highly recommend them and this company!!!
11/26/2022
Jonathan was very professional and responsive to my needs. I appreciated the care he took with his job. I would definitely recommend him to a friend.
11/26/2022
Hebrews was the name of the person that came out for the inspection. He was very thorough & answered all of my questions. Was polite and professional. He also helped me to understand all my options to improve my system.
11/25/2022
Oscar will the technician from ARS was very helpful today. I had a busted sewer line. The service was great, although it was a little pricey. I would recommend them and call them again.
11/25/2022
Serviceman was very thorough and informative. Replaced needed items quickly and professionally.
11/25/2022
They are reliable. They give you the exact results.
11/25/2022
Although, unfortunately, through no fault of theirs, our problem couldn’t be fixed, I could not be more happy with their service. David showed up for us very late in the day, tried his best, was professional, and very knowledgeable. I will definitely call them again for any future needs. Thank y’all so much for going above and beyond in a severely stressful situation.
11/24/2022
Jose and Hugo did a fantastic and fast job of cleaning out our kitchen sink drain. Great work!
11/24/2022
Very efficient
11/23/2022
Great service ,he got straight to the problem ,and a good personality..
11/23/2022
Company gives good service. Over charges for materials and labor. Example; I changed air filter for $29; ARS wanted $132
11/23/2022
Chris is an educated and professional technician who provided expert services in a timely manner. He will go far with this company and in life. He deserves a raise!
11/23/2022
Joshua was very knowledgeable of the information he provided with service. He was professional and displayed good customer service. Thanks Joshua!
11/23/2022
Came by for regular maintenance I receive every six months
11/23/2022
Attic Insulation
11/23/2022
Very good repair of electrical connection to water heater
11/23/2022
Great job!
11/23/2022
Terrific job installing a fan, and in resolving an electrical issue
11/23/2022
ARS Rooter Service answered the phone quickly & had me set up for a same day visit at the start of a holiday week. Very reasonably priced work for the amount of time and extensive work performed.
Andrew showed up promptly (with phone calls & email updates on ETA).
Andrew got down to business with clear and thorough explanations of the problem and his plan to solve it. Which included talking to headquarters for additional assistance.
He was in my garage for at least 2+ hours. Before he left he confirmed everything was working as needed. He left my garage spotless. He provided extensive helpful information for short & long term solutions.
I will use this company again and specifically ask for Andrew for future plumbing / hot water needs.
11/23/2022
They always provide excellent service
11/22/2022
The technician knows what he was doing satisfactory
11/22/2022
Matt was great
11/22/2022
Lloyd was great- provided great friendly service. Explained the options and took great care to ensure that I understood them.
11/22/2022
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