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About This Branch

About ARS/Rescue Rooter Richmond

ARS/Rescue Rooter Van

Contact Information

Michael Harish General Manager
12916 Old Stage Road

Why choose us?

About ARS/Rescue Rooter Richmond

When you’re looking to improve the efficiency of your heating and air conditioning system, or achieve better indoor air quality; look no further. Discover what true indoor comfort feels like while saving money on expensive energy bills.

With over 45 years of experience in the heating and air conditioning industry, we are prepared to handle all of your Richmond, VA heating and air conditioning concerns. We have the knowledge and skills to help with any problem whether you are in need of AC repair in Chester or need a whole new home comfort system in Midlothian, we are your one stop solution.

Exceptional Service Is Our Promise

Trust ARS®/Rescue Rooter® Richmond with all of your cooling, heating, and plumbing needs. We have the professional experience to do any job right—the first time. Our specialists provide up-front estimates for you to approve before starting work. You can expect exceptional service, 24/7, from our courteous technicians, plumbers, and home comfort advisors. For your convenience, and any emergencies, you can count on us to be available nights, weekends, even on holidays.

While our name has changed to ARS/Rescue Rooter of Richmond, the same people are here to serve you and provide you with the same great benefits, as well as some new ones. We continually strive to find new ways to make our systems better than the competition and to provide the highest level of service. Whether you are in need of a simple repair or a full comfort system for your Central Virginia home, we are dedicated to providing the same high-quality HVAC service. Call and ask how we can help make your home or office a more comfortable place today.

Our Mission:

To provide unsurpassed service and innovative solutions in home heating and cooling comfort to our customers while maintaining the highest level of business practices and being an outstanding member of our community.

The service we provide is as vital as any there is. It is our responsibility to improve the quality of life for our customers and to give them peace of mind on hot summer days and cold winter nights. Times have changed a lot since my father started our business back in 1969, but one thing has remained constant – that is our commitment to being the best at what we do.

St. Jude Partner

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Michael Harish, General Manager

Special Offers

Get Up To $1,500 off a New Cooling System with Our Buy-Back Program* Systems as low as $83 per month**

*Removal and disposal by Company of existing cooling and heating system and purchase and installation of complete cooling and heating system required. Customer will receive $1,500 off 17+ SEER systems, $1,000 off 15-16 SEER systems, and $750 off 14 SEER systems. **Monthly payment amount may vary based upon total purchase price. Subject to credit approval. Fixed interest rate of 9.99% for 144 months. Payment example assumes one-time $6,800 purchase on approval date (APR 10.11%) with 1 payment of $95.61, 5 payments of $56.61, and 138 amortized payments of $83.07. Payments assume Account Activation charge of $39 applies and is due with first required payment. Financing for GreenSky® consumer loan programs is provided by federally insured, federal and state chartered financial institutions without regard to age, race, color, religion, national origin, gender or familial status. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. See service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 08/31/2019.

HVAC license #: 2705059347A

$59 A/C System Check*

*System check price valid for one working unit. Valid at participating ARS® Network locations. Not valid for third party, new construction or commercial customers, with any other offers, discounts or prior sales. See service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 08/31/2019.

HVAC license #: 2705059347A

Reviews for
ARS/Rescue Rooter Richmond

See reviews
Service
Ryan, from Williamsburg, was great!
5
Service
Wendell's visit was the best HVAC experience I have ever had. He draws upon his years of expereince and seeks to educate the customer as he resolves the issue. Not in an condecending know-it-all way but in a friendly manner that is just providing a bit of advice to make your expereince better. He basically knew exactly what the issue was with 2 or 3 questions before he even came in the house. He is a true HVAC wizard! Thanks Wendell!
5
Service
Logan is an exceptional svc tech. I have used ARS for 3 years and he is the tech that comes out most often. He is knowledgeable and explains exactly what he is doing. As for ARS, in the beginning I had no issues however things are changing. I have the yearly maintenance plan where I pay $180 a year for 2 checkups throughout the year. I have this plan at the 2 homes I own. Ars will schedule a visit and then they call to cancel the day of the visit. I have had cancel reasons of --the rain, we overbooked, or other customer's need repair issues handled first. I can understand this type of thing happening from time to time however, I had an appt in Oct 2018 and they rescheduled 4 times, finally coming out on Dec 28th. My other home which I rent out to tenants, they rescheduled that appt 3 times finally coming out this past Monday. They advised they tried to call me and tell me they had to reschedule but I received no such calls. This resulted in missed time from work and having to take more time off. I also found that prior to the visits, when I would call and provide them with a daytime number to reach me on, they never saved that information so they had bad info to go on. Customer Service reps were very kind and understanding. Mt tech Logan is fantastic but they have got to do something about handling their work load and missed appts.
5
ARS

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