ARS/Rescue Rooter Seattle Reviews (Page 1)
Knowledgable, professional, and willing to take on a small job that had some potential complexities and unknowns.
12/27/2021
homeadvisor
The job was for a flange repair and toilet. They did a great job on flange repair bug had to stop in toilet because it didn't fit. They only charged me for flange repair and did a great job. Would use again.
11/07/2021
homeadvisor
Outstanding customer service!
11/04/2021
Excellent, thanks
10/16/2021
Monte from Rescue Rooter was great! His customer service was excellent and he fixed our issue in no time then quoted us pricing on doing some other work. Grade A
10/10/2021
homeadvisor
Main line clogged and drains backing up into bathtubs. Called them and they had someone out within 2 hours. They didn’t charge to to come out in Saturday and they didn’t charge to diagnose the problem. Guys were friendly courteous and quick.
10/02/2021
Phenomenal work! I will certainly use them again!
09/25/2021
I highly recommend ARS/Rescue Rooter. I called several companies and they were the only one that responded promptly and promised to have somebody out to our home the same day. Their office kept me advised of status as to when to expect them until they were able to get here. Chris and Steve were very thorough and patient in dealing with rusted bolts on toilets and opening up a tricky clog. Their price quote was accurate and we are very happy to have toilets and drains working again.
09/01/2021
Technician Eric dud a great job for me. He is professional and courteous. Kept me informed throughout the process.
08/28/2021
homeadvisor
This company is amazing, professional and responsive. I love working with them! Highly recommend!
08/24/2021
Called with an emergency sewer backup into my basement and they were there in about an hour. Very professional and safe. Would definitely use them again.
08/12/2021
They fixed the problem of an exterior faucet that couldn't be turned off. They stopped the running water and replaced the faucet ASAP. I am pleased with the results.
08/03/2021
homeadvisor
Chris and Andrew were great! They found the problem and fixed the leak in the shower. Will definitely call them again with my plumbing needs!
07/17/2021
The phone rep was very professional and kept me informed on the status on when the service team would arrive. The service team arrived quickly, listened to my explanation of the issue, analyzed the problem and figured out a quick solution for my very old tub faucet. They were very knowledgeable, professional, and answered all of my questions.
Great service.
Thank you very much.
07/08/2021
Quick and efficient
07/01/2021
homeadvisor
Very helpful staff and seemed eager to help
06/21/2021
They called like they said they would and arrived exactly on time. They were fast and did a great job.
06/12/2021
homeadvisor
Ben was very good. He spent a lot of time to make sure everything was done correctly, even crawled under the house to make sure there were no leaks after the snaking.
They are WAY over priced but we needed the job done and they did it to our satisfaction.
04/30/2021
Prompt, friendly, reliable.
04/21/2021
Monte provided a very Professional experience. Would highly recommend. The office staff were quick to provide service and informed me exactly when the service was coming. A great experience. Thank you Monte and your team. Will use in the future. Monica P
04/20/2021
The service representative was obviously very well-trained and knowledgeable. I trusted him completely. I have every confidence that the work he did was of the highest quality.
04/02/2021
Very professional, they answered all our questions and had no problem answering in detail. They were always on time if not early. Very respectful regarding masks and social distancing Dontae oversaw the job and was always available to address our concerns. Chad presented the proposal and explained the project so it was easily understood. Fixed our sewer line in 3 days.
04/01/2021
homeadvisor
high quality, professional work, and friendly, took time to explain what was being done and why
03/31/2021
Ben did a great job of diagnosing the issue and what needed to be repaired/replaced right away. He did not have the parts that day and was able to come back the next day. He successfully replaced the piping and stopped the leak.
03/24/2021
Today I reached out to Rescue Rooter for some assistance with a toilet repair/clog. When you only have one toilet in your home, and it is not working it becomes a rather urgent problem. I remembered I had gone with this company once before for a sink repair a few years ago, and had a really positive experience.
Alex K and Cameron L were my service technicians, and I have to say I was impressed with their professionalism, the variety of options that were presented to me, and thier kind way of imparting and sharing knowledge which helped me make an informed decision.
I think in some ways many companies have forgotten that customers keep businesses thriving and alive, so when you receive service that is exceptional, i think you have to call it out. I would also like to shout out to Lisa, who took my initial call, again, I felt taken care of from the minute I dialed their number. This company is doing alot of things right, and it shows.
Should you find yourself in need of some plumbing assistance do not hesitate to call Rescue Rooter.
03/23/2021
The service man reviewed my story of what was going on with the dishwasher and in five minutes figured out what was going on. He was very professional which I appreciated. He works for a rescue builder and I will not hesitate to recommend this company to my friends.
03/20/2021
Very professional and knowledgeable.
03/17/2021
Service was fast, and technician was friendly and wore a mask, booties and cleaned up after the work was completed. Job well done. Let’s hope I don’t need them anytime soon, but if I do- I’ll know who to call.
03/16/2021
Awesome service from Robert and Brian. Would highly recommend Rescue Rooter.
03/13/2021
Robert was very polite and efficient, like everyone we have met from ARS Rescue Rooter
03/13/2021
We had a backed up sewer line. We couldn't unplug it. I called ARS Rescue Rooter. I had help here, in about an hour half. Dontae couldn't unplug the sewer line, so Andrew ran a camera thru the line. It turns out the line was broken. The next day they replaced 2 sections of pipe. I just want to thank the crew from ARS Rescue Rooter. They did a great job!
03/05/2021
ARS installed a new water heater for us. They were professional, easy to work with and communicated the process well. Highly recommend!
03/04/2021
My house was built in 1932 and my main drain was backed up, causing back flow into my basement. Thankfully I called ARS Rescue Rooter. They sent two techs Bob and Andrew both guys were super friendly, knowledgeable and professional and although the main drain wasn’t able to be cleared (146’) they did snake their full 100’ and then ran a camera down the pipe, explained what they could see, told me where the drain didn’t have enough angle to properly drain and that I had a concrete to plastic line. They showed me where roots are beginning to grow and gave me a good timeline and game plan on how to dealt with them to avoid a major problem in the future. I can’t recommend them enough and want to say thanks again to Bob and Andrew.
02/28/2021
Very professional. Very satisfied
02/27/2021
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