ARS/Rescue Rooter Seattle Reviews (Page 1)
We had a blocked tub drain and Robert rooted it clean, also checked the whole sewer line with his camera. Robert was a cheerful presence, a man who loves his work as he quietly sang while he worked, and we felt he very much came to serve our needs. I would call Robert any time and highly recommend him.
08/15/2018
I was in need of emergency plumbing work to clear 55 year old clogged pipes and a flood in the basement. It was 10:00 pm and Musa arrived at 1:15 am and has been working nonstop to fix the problem. Being so late at night, I totally understand why it took awhile for him to get here. The important thing is, Musa was very nice and professional and knew exactly what he needed to do. Thank you for your great service!
08/12/2018
Cory explained all his work and went out of his way to save us money on parts that could be reused. Excellent work.
08/09/2018
We had Rescue Rooter out to replace our leaking garbage disposal and Cory did a great job! He was friendly, didn’t try to upsell any products or services, and left the work area clean! We will definitely call Rescue Rooter for any future plumbing concerns.
08/07/2018
ReviewBuzz
Robert G. installed a new tankless water heater after giving me several options for repairing a water heater. The options ranged in prices from a small fix to bigger project (my choice of new installation) and was explained in detail along the way. I made a choice based on what I needed. He worked hard and checked in with me throughout the process.
07/31/2018
Dontae is the best ever! He was so kind and professional. I wish their were more people like him in the world.
07/29/2018
ReviewBuzz
Dante went above and beyond in finding the solution to our drain problem. What could have cost us $1k+ ended up being a much simpler job. Really appreciate his time and ingenuity.
06/29/2018
When I had a major plumbing emergency on a Sunday (and Father's Day, at that), Alex from Rescue Rooter came out and spent many hours troubleshooting the problem, which eventually involved digging up a pipe in the yard and flushing water through to clear it completely. Through the entire time, Alex (and his colleague Chris who joined him later) were polite, calm, cooperative, reassuring and amazingly competent and helpful. After a tremendous amount of very hard work, they solved the problem that night and I could sleep with everything functioning perfectly. What great guys! Thanks Rescue Rooter for hiring such excellent plumbers!!
06/18/2018
Robert Gine and crew were so helpful in my crisis. Robert walked me through my options, showed me where my sewer pipe was broken and explained each process to me. It was expensive but I needed it done. Robert Gine went above and beyond in cleaning up both inside and outside of my house. I appreciated his hard work and personality.
06/15/2018
Robert was fantastic!
06/09/2018
Yelp
The first time Josh from Rescue Rooter came to my home, he was very kind and always smiling. He explained everything to me in detail and was respectful of our home; checking every concern I had regarding my plumbing concerns. He had to replace parts for two toilets upstairs and while under the house, he removed a dead rat that was trapped there and then helped my 80 year old mother install a raised toilet seat. After a few days, I called with a question regarding the work, he came back out, crawled under the house and checked everything again and gave a detail account of how the plumbing mechanics worked so that I would not be concerned in the future. I would highly recommend Rescue Rooter for their exceptional services - they go above and beyond.... Thanks Josh for a great first experience with a plumbing service.
06/02/2018
Josh B got to my home within a few hours of my initial request for service and was very efficient. He identified the problem and presented my options. He is very professional and friendly and was even kind to the family dogs! I choose this company because they don't charge for the initial response and now I will continue to use them over Pat's for my plumbing needs!
05/31/2018
Robert is an experienced knowledgeable plumber. He explains each step of work he is doing and gives alternatives if there are any. Our job took several days and required a pipe burst. Robert and his team were efficient and meticulous! A shout out goes to Dillion, Thomas and Josh. Thanks for all your hard work!
05/29/2018
I just want to let you know that your employees Ben & Albert are great representatives for your company. They were very customer friendly, very knowledgeable & very helpful in fixing our leakiy faucet. It was evident they liked doing their job - Albert was really great! Thank you!
05/07/2018
Happy Call
Rich and Robert responded to a leaking shut off valve on the property that I manage. They were very courteous and professional. The work was completed in a timely manner. I will be using ARS Rescue Rooter in the future and I recommend them to other property managers that I know.
05/02/2018
I hired Rescue Rooter to help with a shower replacement that turned into a much more complicated task than I originally imagined. My serviceman, Kajik, was amazing though. He was friendly and a great communicator so the scope and cost were clearly understood before he began the job. His work quality was great and he showed the upmost respect for me and my house... At one point I left for a quick errand and forgot to turn the oven w/chicken in it off and he even turned off the oven for me to save the house from burning!
04/26/2018
Robert is a thorough professional who does an excellent job. He is quick to detect the problem and fixes it even faster. He is very friendly and customer focused. It was a pleasure dealing with him. We will be too happy to use his services again.
04/26/2018
ReviewBuzz
Admin team was helpful and pleasant on the phone. I appreciated the "call ahead" so I would know approx. when my service technician would arrive. I had the pleasure of working with Dante for my clogged drain. He explained everything he was doing, and provided me with some education about how to prevent/repair for future issues. Dante was on time (early actually!), knowledgeable and was very kind. Would absolutely use Rescue Rooter again, and am very pleased with the quality of service.
04/20/2018
Josh B. was prompt and did an excellent job. Would recommend him for any plumbing work. Thanks Josh!
04/15/2018
Cody was very helpful and professional.
04/11/2018
Step 2 of 2