Allgood Plumbing, Heating & Cooling Reviews (Page 3)
I was very pleased with Marcus. He was very polite and very informative and patient with me regarding my understanding of what would have to be done. He handed me the instructions and remind me to be sure and send in my registration. He followed up with a phone call this morning to see how things were going. I could not have asked for a better service person. You are very lucky to have him as your employee!
09/27/2022
Matt Armitage did an especially amazing job! Definitely would recommend!
09/27/2022
Allgood has good technicians, knowledgeable and courteous. Their service is priced well.
09/27/2022
bbb
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09/26/2022
Owen came out and helped us fine our Leak upstairs in a timely manner. Thank you.
09/23/2022
Owen was such a great help today! Prompt and professional as well as quick service. Done faster than quoted time and very thorough and thoughtful work. Very pleased to see my shower on the back side of the wall now into my tub. He even made sure my hot and cold water lines were on the proper sides crossing them inside the wall. I can make my old shower stall a nice closet & finish the upgrades to my baths. Thanks so much!
09/23/2022
Always good service, I have never had an issue with any of their techs for any thing they have come to fix or check
09/23/2022
bbb
They checked for a gas leak. Job well done. Will call again. Thank you
09/22/2022
Ask for Owen a excellent tech would recommend him to anyone
09/22/2022
homeadvisor
Owen did an excellent job
09/21/2022
Owen was very professional and courteous- he explained everything in depth. After confirming with me and explaining how he was going to repair line, he went straight to work. He was also so nice to answer questions afterwards and give me some advice about my water heater. Thank you, Owen!
09/21/2022
Kalandrius Knight has been the only one concerned about our situation with A/C unit. We have been without air since 09/14/22. Kalandrius came on 09/19/22 to replace the fan. Last night we had air. 09/20/22 my sister tells me the fan from the A/C unit was still running after she turned off the A/C. So on my way to work I has to call Allgood to inform them we were still having problems with the A/C unit. The customer service representative Lori was very apologetic to the situation. Lori put my information in the system and assured me someone would be out again today 09/20/22 to service the A/C unit. Kalandrius Knight texted me that he again would be the technician to service the unit. I explained to Kalandrius what my sister said happened through out night. He text he was on his and I told my sister was home waiting. My point is Kalandrius Knight and Lori are only people who payed attention to our situation. Unlike the many calls my sister made to Allgood Services starting from June 2022 up to August 14, 2022. In June my sister was told it was OK to continue running the A/C even after my sister told the fan was the issue. My sister made several calls in June, July and August to when someone would be to repair the A/C unit. Not one person showed one bit of concern of when they would be out for the repairs. We are very happy you caring people like Kalandrius Knight and Lori for the customer experience. They both are the best. .
I hope in future we get better service going forward with people like Kalandrius Knight and Lori. . One more thing I would like to add,, whomever called on 09/16/2022 to let me know no one was coming later in the day to repair the fan. The call was to let me know my service cal. Was changing to 09/19/2022. The reason I didn't answer the call was because the no name or company name associated with the incoming call. Due to potential spam I don't answer any calls where there are no names or company names associated. Also, there no text message advising my service call was changed to a different day.
09/21/2022
Our service tech was so nice and professional. He helped us out in our time of need. If I could tip or give him a better than 5 star review I would. He was so sweet and took very good care of us. Thank You! Jonathan Ortega! You are the sweetest and best plumber I have ever had
09/20/2022
Christopher gave us a good window when he would be there. Very polite and professional. He was able to diagnose the problem quickly and made notes so the repair techs could get the problem solved quickly.
09/20/2022
I highly recommend this business. Owen is the plumber who assessed our plumbing back up. He was thorough in explaining what happened and how it could/would be mitigated. I appreciate the detailed explanation and prompt attention to the issue.
09/19/2022
Check water
09/19/2022
Owen was pleasant and knowledgeable. Thank you for a job well done.
09/19/2022
Christopher/Chris W Bailey came to our house to take a look at our AC system same day. Absolutely amazing work from Chris! Highly recommend his work and great person overall! Thank you!
09/18/2022
Chris was professional and knew his job
09/18/2022
Chris did a great job! Super professional and really knew his stuff!
09/18/2022
Very professional
09/18/2022
homeadvisor
Great Service! I called in and My Technician Kelandrius came out within 2 hours of my call. He was super professional and very knowledgeable. He was able to diagnose the issue on why my AC was blowing hot air within seconds and fix it. I can only recommend their service.
Thank you Kelandrius and AllGood Heating and Cooling!
09/17/2022
Technician Broderick Booker did a good job today on maintenance visit, including explaining proper maintenance of the Safety T overflow value and value of an Air Scrubber system. Showed part of the HVAC system that is in very good shape and the part with some apparent mold.
09/17/2022
Yearly servicing.
09/17/2022
Kelandrius is awesome!!! Upfront and honest, fixed the problem right away.
09/17/2022
6 month check and change filter. Joao did a great job.
09/16/2022
Chris did an outstanding job. He was very professional and explained everything to me clearly. I feel very good about his service.
09/15/2022
Work was good and fast
09/14/2022
homeadvisor
Owen has come out a few times to fix our issues. He is always prompt, cleans up and is friendly. We are so grateful for him and fixing out needs
09/13/2022