ARS/Rescue Rooter Bay Area East Reviews (Page 1)
ARS/Rescue Rooter should teach other companies how to do Customer Service right. They were responsive to my request, scheduled a Saturday appointment with a two hour lead-time, followed up via phone, text and email. The technician arrived on time, was super professional, knowledgeable and pleasant. All this at half the price I was quoted by others. I now have ARC on speed dial.
08/06/2022
plumber that did the work was excellent. Found out after that the work done was way overpriced. When confronted they would only make a minor adjustment.
08/06/2022
Worked efficiently, and quickly repaired clogged toilet.
08/04/2022
Called Monday late afternoon and was scheduled for 8-12 Tuesday. Dispatch called at 7:45 and said Jose would be here within 45 min. He was, did a great job with a very stubborn drain blockage. Jose and the whole experience was GREAT. My highest recommendation 👍😎
08/02/2022
Krishna Shrestha, is very professional, I will always, request for him, when I call ARS-Rescue Rooter Services, for help!!!
07/16/2022
Vladimir was great. Explained everything and took care of our emergency. Very knowledgeable and recommended.
07/07/2022
I was happy with the service. On time. Professional. Followed Covid protocol
07/06/2022
Tucky associate responded to me asap what a great feeling not to be ignored . If all goes well I will be using this company for sure
06/30/2022
Mario did impeccable work installing our new water heater after our old one rusted out and burst at the seem. Mario was patient and kind. A rare gem.
And Carlos who did the initial assessment and contract was incredibly personable and friendly with outstanding customer service. All the dispatch/telephone coordinators were also helpful and polite. Thanks ARS/Rescue Rooter Team!
06/29/2022
It was a good experience Eduardo was sufficient and very nice
06/14/2022
Krishna showed up on time and I was kept apprised of his arrival. He was personable, quick, and worked very clean not only to unclog our toilet but also to replace it with something much more comfortable. I would recommend this service.
06/13/2022
The plumber was excellent: courteous, professional, knowledgeable.
06/08/2022
Excellent service.
06/08/2022
homeadvisor
I was really excited to get such good service. Thank you
06/07/2022
Person repaired problem
06/07/2022
homeadvisor
Great service
05/30/2022
Adam was amazing!!! He did an amazing job and was super professional. He came on time and kept me posted. Will definitely be giving him a call for any future plumbing needs.
05/26/2022
Noelle and Leonard Washington did especially exceptional customer service dealing with my mom and I. My mom had a diabetic stroke and I was panicking but they fixed it a lot.
05/18/2022
homeadvisor
Na
05/05/2022
homeadvisor
Great service, they are prompt, communicate with you through the whole process,and more importantly they do great work. Highly recommend 10/10
05/05/2022
homeadvisor
Service cost more then I anticipated/wanted but the quality and care of work was excellent. I would price shop to ease my mind however I would pay slightly more to use them again.
03/23/2022
The BEST plumbers in the business!👍
12/31/2021
Krishna came out to help me with a backed up sewer and found that part of the pipe had collapsed. He replaced the pipe and took care of arranging the inspection. Krishna gave me an estimate of how long each phase would take and always kept me updated on how things were going. Everything worked out great! I would definitely ask for him again should I have any other plumbing problems.
11/24/2021
Andrew Andrew estero he was on time he did a great job and you need to give him a raise thank you Andrew was very thorough showed up on time and did a great job and you need to give him a raise thank you it
11/23/2021
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