ARS/Rescue Rooter Bay Area East Reviews (Page 1)
I highly recommend Rescue Rooter They provided exceptional service that exceeded my expectations. They are far better than Root-Rooter. Rescue Rooter is professional, honest, and expert in their work. They were prompt, thorough, and transparent with pricing. Their valuable tips for preventing future issues were greatly appreciated.
In summary, Rescue Rooter delivers outstanding service and I will definitely rely on them for any future plumbing needs.
Thank you, Rescue Rooter , for your exceptional service!
05/30/2023
Great and friendly service. Went above and beyond to make sure everything was done and fixed for us that night. Will be using their service again if it's ever needed.
05/28/2023
I called ARS for service/repair of my water heater that wasn’t working. Leonard showed up promptly. He was very professional and helpful. He answered all of my questions, and took care of the problem with my unit. A+
I will definitely refer family and friends indeed.
05/28/2023
They came out quickly and did a great job!
05/23/2023
Broken outside water pipe
05/22/2023
Great service!, I called on a Sunday late evening, I was surprised they responded quickly and they we're very quick to let me know the availability to replace a shower valve, the very next morning they sent Eduardo to fix my leaky valve. Eduardo was knowledgeable and professional and explained the situation, he went the extra mile to ensure the water pipes we're installed properly against the wall and no leaks. Overall great experience!
05/22/2023
I called early on a Sunday morning with a clogged tub drain. They came over within a few hours and handled it with ease. The gentleman that showed up could not have been nicer, and the company charged me what I thought was totally fair.
05/21/2023
Although I will be needing more extensive work the problem was throughly discussed. Jeremy was wonderful with his explanation of what comes next. Thank you
05/19/2023
This company has a polite, efficient, knowledgeable service team with a depth of equipment on hand. Noah came out to decipher my plumbing problem and explained it thoroughly.
A great service team!
05/18/2023
Honest, efficient, professional and friendly. We highly recommend this company for all sewer repairs.
05/18/2023
bbb
Very professional courteus explained process , nice customer service staff scheduled appointment and good communication with regards to techs arrival
05/17/2023
Sink drain clear. Good job. It was bathroom double sink and I couldn’t clear with my snake as I needed to get around a corner. The $600 price was more than double of what I expected.
05/16/2023
I have no complaints about them. The plumbers know how to fix your plumbing problem. They came out promptly and my tech Leonard was efficient and professional. Thumbs up for Ed!
05/14/2023
Great job. Stayed and did it right when it hadn't been done right to begin with. Appreciated it.
05/13/2023
Good and reliable
05/13/2023
They arrived on time. They were nice snd very professional. The person know what they are doing and fixed the problem very quickly. I’m glad I called them, rather than doing it myself. It was worth it.
05/09/2023
A little sad installers tracked a gummy substance into my condo marking up my floors. Service was responsive and expensive for labor but complete. I would use them again after further research on cost estimates.
05/08/2023
I haven’t use their services yet, but I did have someone come out to give me an estimate.. his name was Alejandro. He was so nice, professional, so courteous and very knowledgeable.
05/08/2023
Many thanks to Krishna, the tech who was so professional, friendly and competent, figured out the issue quickly and resolved it, even though it was the end of his workday. Thanks also for Nicole who was so kind to accomodate us in our family situation quickly, even though they were backed up. Also making sure to send us a knowledgeable technician who knew bidet toilets. ARS / Rescue Rooter has won themselves a regular customer and I'll recommend them highly to friends!
05/07/2023
Quick response and quick completion of job.
05/05/2023
Friendly, fast and efficient! Best value that I’ve found with their coupon offer. Would use again
05/05/2023
They crew is responsive and knowledgeable. Just one thing - I asked to be transferred to a plumber for a technical question but the two people the answered the phone won’t transfer me. They asked on my behalf while I was holding and told me that they don’t install something that I wanted done but the plumber that came to the house said they do.
05/04/2023
Responsive and got the job done.
05/04/2023
Clogged toilet backed up to shower
04/26/2023
Leonard was professional and customer service was a "10" He accomplished what needed to be done. I would recommend Leonard and your company to family & friends.
04/26/2023
ARS reception was very nice and helped me set up a schedule for a free inspection. I A also get text messages for expected time to arrive. The guys came are very nice and friendly. They helped us to fix the problem. Very people and good company. Thanks
04/24/2023
bbb
It was really great
04/22/2023
Courteous, fast on time.
04/22/2023
Vladimir was very nice and very communicative. We will use this service again.
04/21/2023
Sewer replacement was painless with ****** and ******. They were very pleasant and very knowledgeable. Great clean up afterwards. It passed inspection immediately!
04/21/2023
bbb
The team at ARS were professional through the entire process. They identified the problems, gave a detailed quote and plan for the project, gave specific timing and pricing that they stuck to, and were very easy to coordinate with from beginning to end. I also believe they did a high quality job that should alleviate the problem for the long-term.
04/20/2023
Great job Expertise knowledgeable friendly worker
Cleaned up after job would highly recommend
04/20/2023
homeadvisor
The dispatch/schedulers are very responsive, courteous and friendly. I will keep this service if services are needed in the future. Thank you.
04/18/2023
The service crew came ontime, very knowledgeable and professional. Highly recommended!
04/16/2023
ARS is amazing and very responsive! Leonard was super helpful and knowledgeable. The rates are reasonable. HIGHLY recommended.
04/16/2023
The guy refuse to look at my dish washer drain and was eager to leave. At least he installed the garbage disposal
04/08/2023
homeadvisor
Plumbing pipe unclog.
04/07/2023
They did a great job! All is working great now.
04/07/2023
Great experience
12/15/2020
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