ARS/Rescue Rooter Bay Area East Reviews (Page 3)
Great service. Very professional. They knew the background on my sewer based on previous reports.
Very informative
02/20/2023
Loved the service, workers explained job start to end. Fast and efficient.
Thanks
02/20/2023
Excellent help rom Jeremy who did a great job!
02/16/2023
I spent nearly $8000 to have a new sewage system installed. When I had an issue, they told me that everything was covered under warranty because it was less than six months ago and I had a warranty of two years. The service coming out was very good, but I was very disappointed to get another bill for $260 for a simple visit, after being told that I would not be charge for this by the manager, I spoke with as a person who is challenged financially. Currently, it was a shock to get such a bill at the end after all that I had already paid so happy about the service very disappointed with the lack of consistent messaging and charges.
02/16/2023
Jeremy was very professional and helpful. He verified the toilet now works correctly.
02/16/2023
The technician was very professional clean and did a fantastic job.
02/14/2023
Our Tech was very professional - we need to make a decision on what we will do next
02/12/2023
Alejandro wear very nice a pleasure to work with !
02/11/2023
Responsive, quick and efficient. Great service overall!
02/11/2023
homeadvisor
ARS is my go-to plumber these days. They are fast and responsive and do good quality work. I’ve had a great experience with the plumbers themselves every time I’ve used ARS. Good folks.
02/08/2023
Shower draining slowly was fixed by a certified technician
02/08/2023
Eduardo did a great job cleaning out our sewer drain! No worries now!
02/07/2023
Super easy to schedule and great service! Vladimir was an excellent handyman who helped us resolve our sink issues!
02/06/2023
It was a weekend and was able to get an appointment and excellent repair ser
02/04/2023
Very professional. It felt like a friend helped us. Thank you very much.
01/30/2023
He helped remove the bad part. He was very informative and helpful to try to figure out next steps.
01/27/2023
They were able to schedule an appointment for me within 24 hours. The technician showed up on time. They used an electric snake to unclog my drain and offered a 30 day warranty on their work! They were able to answer my questions and offer possible solutions.
Very helpful!
01/24/2023
It was determined that the seal between the granite and faucet was leaking, once Carlos learned how to remove a Grohe faucet he was able to reseal it with silicone
01/23/2023
I was told that they could arrive by 5am, but they actually were here by 7:30am, which turned out to be fine. They were very courteous, communicated well and did spend a lot of time fixing the problems, including some that were not initially stated. Very thorough and explained everything as they worked. I would definitely recommend them and use them again if I need to. Both techs were knowledgeable and polite.
01/21/2023
bbb
Our toilet was clogged and backing up into the bathtub. He fixed all of it, and even repaired the broken sticker in the Bathroom. He was amazing, I will definitely call him again if there are future problems.
01/18/2023
Good fast service.
01/17/2023
Very well organized company with very knowledgeable technicians always a pleasure to work with highly recommended
01/16/2023
Vladimir was a nice guy
01/16/2023
The technician was great, but the 4 hour window took 5 hours
01/16/2023
My experience started with their friendly dispatch team when booking an emergency appointment on a Sunday. They were so understanding and helpful with getting one of their technicians to come look at the issue. I also received updates on their timing which I really appreciated. Nathan was so professional and was able to fix the problem right away leaving me stress free! Very fair and reasonable pricing, which they are very transparent about when they assess the situation. I really appreciated my experience with Rescue Rooter and I highly recommend using them! Thanks again!
01/16/2023
Eric was tenacious when it came to unclogging my storm drain. He went above and beyond to locate and remove a root ball in my storm drain around my pool
01/15/2023
The technician was on time and very professional. I would definitely recommend using them again.
01/14/2023
Excellent company. Technician Randy was polite, efficient and effective. I will definitely call them again.
01/12/2023
They came early and were quick.
01/12/2023
Friendly and effective staff ...a friend in an emergency.
01/12/2023
Leonard did a fantastic job.Above and beyond the call of duty!
01/11/2023
Helpful friendly workers
Clear speaking
01/09/2023
Pedro did a good job. Was professional and courteous. He diagnosed the problem quickly and went through the unclogging of the drain.
01/08/2023
They were on time and gave good information. Mark did an excellent job.
07/10/2019
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