ARS/Rescue Rooter Bay Area East Reviews (Page 4)
They crew is responsive and knowledgeable. Just one thing - I asked to be transferred to a plumber for a technical question but the two people the answered the phone won’t transfer me. They asked on my behalf while I was holding and told me that they don’t install something that I wanted done but the plumber that came to the house said they do.
05/04/2023
Responsive and got the job done.
05/04/2023
Clogged toilet backed up to shower
04/26/2023
Leonard was professional and customer service was a "10" He accomplished what needed to be done. I would recommend Leonard and your company to family & friends.
04/26/2023
ARS reception was very nice and helped me set up a schedule for a free inspection. I A also get text messages for expected time to arrive. The guys came are very nice and friendly. They helped us to fix the problem. Very people and good company. Thanks
04/24/2023
bbb
It was really great
04/22/2023
Courteous, fast on time.
04/22/2023
Vladimir was very nice and very communicative. We will use this service again.
04/21/2023
Sewer replacement was painless with ****** and ******. They were very pleasant and very knowledgeable. Great clean up afterwards. It passed inspection immediately!
04/21/2023
bbb
The team at ARS were professional through the entire process. They identified the problems, gave a detailed quote and plan for the project, gave specific timing and pricing that they stuck to, and were very easy to coordinate with from beginning to end. I also believe they did a high quality job that should alleviate the problem for the long-term.
04/20/2023
Great job Expertise knowledgeable friendly worker
Cleaned up after job would highly recommend
04/20/2023
homeadvisor
The dispatch/schedulers are very responsive, courteous and friendly. I will keep this service if services are needed in the future. Thank you.
04/18/2023
The service crew came ontime, very knowledgeable and professional. Highly recommended!
04/16/2023
ARS is amazing and very responsive! Leonard was super helpful and knowledgeable. The rates are reasonable. HIGHLY recommended.
04/16/2023
The guy refuse to look at my dish washer drain and was eager to leave. At least he installed the garbage disposal
04/08/2023
homeadvisor
Plumbing pipe unclog.
04/07/2023
They did a great job! All is working great now.
04/07/2023
Minor gas leak in pipe connecting dryer to wall.
04/06/2023
The service Technician was very knowelgeable in the work performed.
04/02/2023
Checked and did good a job
04/02/2023
Bathtub filled up with water. Hubby tried to snake it but it didn't work. I called ARS as usual and they were out within an hr and fixed the problem.
04/01/2023
Leonard is great!
03/29/2023
Very prompt, friendly and professional. Very knowledgeable
03/27/2023
Plumber gave excellent services.
03/27/2023
Great experience although I have used them in the past, but this experience was superbly better, they sent a great technician out Krishna,,,patient, answered all my questions, and is thorough with his explanation, even when I kept cutting him off
03/27/2023
Unfortunately he could not get the drain snake in the sewer line. Keep going to roof line.
03/27/2023
These guys grinded hard work. I appreciate it on a sunday..
03/27/2023
I request sewer cleaning service.. the tech was very professional and did an excellent job in a reasonable amount of time.
03/25/2023
Carlos and his coworker were prompt and professional. I would call them again for any pipe repair or service. Thank you both.
03/24/2023
Had a clogged toilet in an upstairs apartment. Randy discussed potential problems downline, which did occur. He handled both issues very promptly and expeditiously. Use respectful, professional, and courteous. Feel like we got great service and took care of our tenants quickly.
03/22/2023
They were very efficient and effective and finished major sewer repair in two days. Adam, the job foreman, was very nice and knowledgeable.
03/21/2023
We had a tankless water heater installed. Seemed to be having an issue and it turns out to be a problem with the shower head. These guys are great! On time, efficient, clean and professional.
03/20/2023
Mark was thorough, professional, and extremely helpful in resolving our sump pump issue. He was friendly and explained what our problem was in a clear and concise manner and was able to fix it!
03/19/2023
Vadimar was very good
03/19/2023
homeadvisor
Super happy with service, technician came out and resolved my problem almost immediately - great communication, e-mail, text etc - excellent service!
03/16/2023
I had a water leak caused by an old water softener tank. The technician was able to remove the tank and restore water to the house.
03/15/2023
Great experience
12/15/2020
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