CLOSE FORMColumbus Worthington Air Reviews (Page 2)
First time client and couldn’t be more pleased. Of course my air goes out on a Saturday afternoon when it’s 90• outside. After several attempts with other companies (no availability/response) — I got through quickly to an operator who took my number and said a tech would call. Less than 10 minutes later I was in touch with the technician. She arrived within hours as promised and my issue was fixed the same day. In addition she was super courteous.
I’ll be a returning customer. Highly recommend.
08/29/2021
Trevor was very thorough and good at explaining what he was doing, why he was doing it, and what upgrades he recommended.
08/28/2021
The tech was efficient and informative
08/27/2021
We had a great experience with CWA, and will definitely be using them again. They were responsive, professional and solved our issue very quickly.
08/26/2021
Michael was great in fixing my HVAC system
08/26/2021
Our HVAC unit suddenly stopped working so we called Worthington to get a tech out. Trevor and another technician came to our home the same day and knew what the problem in less than a minute. Not only did they repair the issue the completed a thorough maintenance and explained the system in detail as well as the various setting in the digital thermostat. They also explained the various methods to operate the system efficiently. It was VERY obvious they knew what they were doing. Excellent service!
08/26/2021
My technician showed up on time and had the problem fixed before I even realized it! I have an annual contract with Columbus Worthington air which I always keep up and always take great advantage of. It saves me money and discomfort every year. Thank you for coming out on a 90° day to fix my AC!
08/25/2021
Emily is a great asset to the company. I appreciate her professionalism and personal touch. My air conditioning is working much better and have scheduled maintenance which is worth it.
DH
08/25/2021
It was a pleasant experience. The service girl was crazy nice! Thank you
08/25/2021
Thomas the technician was on time, courteous, friendly, and super fast! He wore shoe covers, a mask, and social distanced, The office staff was helpful and friendly, too. I would recommend Thomas and Columbus Worthington Air to anyone.
08/23/2021
Came for quote on Friday. Performed the work on Saturday. Very professional. Not pushy at all. Listened and guided to best option. Exceeded my expectations.
08/22/2021
Emily did an exceptional job. We got a call at 2:30 that we would see someone between 3-6 and she arrived promptly at 3. The issue was with the coolant and she didn’t try to upsell us. She warned us that the AC may need replaced in the next couple years as well and suggested being proactive in saving for a new one.
08/21/2021
Very good service. Thorough. Very polite technician.
08/20/2021
Called on a Sunday to have AC problem diagnosed. Tech arrived within 2 hours of call for the standard trip fee (no additional Sunday/emergency fee). Tech quickly diagnosed problem, explained and presented options, and ordered parts. Parts arrived on Tuesday, installation scheduled for Thursday. 2 techs on Thursday arrived and completed work, explaining the process along the way. Techs answered follow up questions, and pointed out additional areas of concern for future maintenance.
08/19/2021
Tim did a great job with the inspection. He went over different settings for the thermostat to even out the second floor.
08/18/2021
Emily was amazing! Very kind, helpful and knowledgeable. We will absolutely use worthington air again.
08/18/2021
Technician did a very thorough check of our ac condenser blower motor & filter explained all the results & tested pur Ac 3xs before he left
08/18/2021
I have a contract for annual maintenance on my a/c unit and furnace. Columbus Worthington Air reps call to schedule appointments when I’m due for service. Their service technicians are always on time, friendly, knowledgeable and efficient. Today’s technician who serviced my a/c unit was no exception. Thank you Columbus Worthington Air!
08/18/2021
Michael was a lovely and knowledgeable person who took time to explain all of the questions about my schedule unit and made great suggestions of ways I could improve its longevity and efficiency.
I highly recommend Columbus Worthington Air
08/17/2021
Kenny was very professional and personable. They fixed part of the AC coming out same day I called. Ordered one part came out.next day and finished job. I am very pleased
08/17/2021
This guy I would rate as a keeper. He seems to know his stuff and pays attention to details. He’s very friendly and comfortable to be around with. This guy is definitely the type of employee you want to have. If I had my way he be getting a raise today.
08/17/2021
Michael was great ! He was on time and he got the job done professionally . He also answered all my questions that I had asked him . Great customer service !
08/17/2021
The technician, Kenny, was very knowledgeable, efficient, and professional. Happy to know our a/c is good to go!
08/16/2021
Regular maintenance appointment and technician was professional and helpful.
08/15/2021
The tech was very professional and she was very courteous.
She explained the details and went out of jher way to help.
08/14/2021
Lee from Columbus Worthington Air can out today and provided a great tune up for my system. He was on time and very professional!!
08/12/2021
Professional. Diagnosed problem right away. Polite. Good worker! Explained what he was fixing and why.
08/12/2021
bbb
CWA was so helpful; my technician Evan was easy to talk to, on time, professional, and explained everything he was doing. Glad they could help my family out!
08/11/2021
Thorough, timely, and knowledgeable, with a friendly manner. Committed service members make the difference.
08/11/2021
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