ARS/Rescue Rooter Conroe Reviews (Page 2)
called ARS @11:30am on Sunday, they came out quicker than expected, 12:15pm. Rick took care of the stinky problem in no time and was on his way back to enjoy the rest of his Sunday. Thanks guys!
08/20/2023
Great service. They came out first thing on a Sunday, and fully service my AC. Good job.
08/20/2023
Nassario is very knowledgeable and honest about what he finds. Wouldn't trust anyone else with me AC needs.
08/19/2023
They went out of their way to take care of my elderly family member. You cannot put a number on how important that was to us. Thank you!!!!!
08/18/2023
When the technicians arrived, he was proficient and knowledgeable and did a professional job. I was very pleased with the cost. The only negative part was that the repairs was scheduled for Monday and I waited nearly all day before I received a call. They would be there on Tuesday between 8 and noon. The man showed up at my home at 12:05PM.
08/16/2023
Excellent communication and technician. Mr. Watson is an expert.
08/14/2023
Russell Carroll was so patient and caring to stay thru the whole process will definitely recommend Russell again
08/14/2023
Having issues with household Navien 240A2 unit and still within its first year of use, ARS/Rescue Rooter technician Jonathan Friesen has been diligent in having the unit back to its 100%. During the first set of parts mailed, he took the time to check-in with me, curious about the unit performance. Once parts had arrived he came and installed them, only to find another issue with the unit, which requires more parts from Navien (parts are covered up to 5 years with Navien's warranty). Labor costs are starting to add up for part installation and Navien under their 1 year limited labor warranty doe not cover ARS/Rescue Rooter full cost for the part swaps I require. Jonathan understood the frustration I've been presented with and went over my options he was aware of at that point. Still not happy with my dilemma and potential increasing costs to fix the unit, he went above my expectations and made a call to his company to ask about further options I may have since they installed the unit. I'm completely happy with the work and professionalism Jonathan has provided. The steps ARS/Rescue Rooter has taken to right my predicament with Navien's 1 year limited labor warranty has put my trust into ARS/Rescue Rooter.
08/14/2023
Pricey, but came out quickly and fixed the problem! The Technician, Christian was very professional and went above and beyond in his service of the unit.
08/14/2023
Came on Sunday to repair our heat pump. Tech Mike Watson was personable and professional.
Very pleased with their service
08/14/2023
Nesario is great and always fixes the problem. He’s also patient explaining the situation and answering questions.
08/14/2023
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08/13/2023
Rick did a great job with solving our plumbing issue - efficient, professional, and informative! Will definitely go with ARS/Rescue Rooter in the future.
08/13/2023
Michael listened to my concerns/facts and addressed each one. Fortunately my issue was due to all the recent power surges and I needed to let my units cool down before restarting.
Luckily, I have the annual maintenance agreement, so the service call was free.
08/13/2023
Professional
08/12/2023
Mike is a great guy...very helpful and friendly.
08/12/2023
Jon was a great help, very knowledgeable and professional
08/12/2023
Showed up and fixed my AC, when it was 100 degrees out.
08/11/2023
Great and friendly service 😊
08/11/2023
The technician was the best, impressive in every way! Thank you all.
08/11/2023
Excellent service and the installation crew did a fantastic job and they were completed with the installation in one day, I recommend ARS AIR CONDITIONING to anyone who is interested in upgrading your system.
08/10/2023
Rick got our issue fixed in a minimal amount if time. We're very happy with his work.
08/09/2023
The technician was very helpful and knowledgeable. I appreciate that he took time to explain what he did to repair the system.
08/08/2023
Carlos came out to my house today and was awesome.
08/03/2023
Joseph R was very knowledgeable and quick to fix the issue we were having. Highly recommend this company. Thank you! Job well done!
07/25/2023
Awesome customer care services friendly and knowledgeable technician. We had a plumbing issue all fixed! Definitely highly recommend them.
06/15/2023
Kenneth came to my home when I was fairly unhappy with the UV Patriot.
He went over the system and all that had been done. He explained what my options were. One of the options he offered was the Reme Halo. I switched to that and am please with it. He suggested other things that would help my a/c etc. so I will be having those things done in the future. He was very helpful and knowledgeable.
06/06/2023
Kenneth was awesome to work with. He had my AC fixed within 2hrs of my original call! 10/10 I will use them again!
05/31/2023
ARS responded fast to my call and a diagnosis was given.
05/20/2023
Tech was professional, knowledgeable, helpful. Fixed our problem and explained what was wrong with unit
05/13/2023
Efficient Effective Economic
04/26/2023
I had a clogged toilet first thing in the morning and I called ARS and they had a technician here within a couple of hours! The company was awesome in communicating the time someone would arrive!
Damian showed up at the anticipated time was respectful of my home and explained what he could do then did exactly what he said for the price (which was extremely reasonable)he said! I am very grateful for Damian and ARS for saving the day!
04/25/2023
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