ARS/Rescue Rooter Houston South Reviews (Page 2)
The technician that came out was very professional and extremely knowledgeable. He was prompt and courteous. The plumber who arrived on site, name was Duke
09/02/2023
The technician was awesome and very helpful! Called first thing in the morning and they came within a couple of hours. Fixed the problem with no issues.
09/01/2023
Excellent job all around.
08/31/2023
Great service!!
08/31/2023
Christopher fixed our clogged drain had all the parts with him
08/31/2023
To expensive. Over $700 to unclogged the drain pipes with out a guarantee unless we buy a $2000 purifier. Trying to see if it’s a good deal. Any one know about AC units?
08/30/2023
technician was courteous and knowledgeable
08/30/2023
The technician was extremely knowledgeable, polite, and professional. Sergio explained everything in detail and provided options to ensure we could make an informed decision. Including planning for our future needs.
The ARS technician Sergio exceeded my strict expectations. ARS technicians are the only company that we will use in the future.
In addition it should be noted the staff called to make sure we were updated of the technicians arrival.
I work in engineering and deal with all trades to support our projects. I hope this recommendation is helpful to anyone in a situation we experienced needing urgent AC work.
08/30/2023
Being this was the 2nd time in less than a year for basically the same problem and last year cost $955 to just open up, I was terribly apprehensive about what I had coming. Joseph was helpful and reassuring but called for Oscar. Oscar came out and knew the problem based on how the house was built. In less than 2 hours problem was fixed and comparing last years memory of events was that it was totally "up wrong tree".
My wife and I were resigned to let go of much more than the $891 for actually clearing the line.
Oscar and Joseph have a loyal customer for life.
08/29/2023
They came same day and installed the unit. They stayed for as long as needed, which meant working until 1am! I was very happy that their hard work meant I got a functioning system again!
08/29/2023
The Tech -Brent Whitley is ¢ The Real Deal ¢ ! He knows his stuff ! In fact, every Tech ( Brent, Hebrews & Ron from ARS South ) that has been out here has been excellent ! And that ¢ s very hard to say these days! Especially about Heating & Air Conditioning !
Thanks ARS South !!!!!!
08/29/2023
homeadvisor
The technician was great and professional. He was late for the appointment time. That did not seem to be his fault, but corporate. Thankfully, they called to let me know he was going to be late during my appointment window. Overall, I am satisfied with my service.
08/28/2023
The gentleman was very knowledgeable, and very thorough.
08/28/2023
Manuel Estrada was on time an efficient will fixing AC unit. He was very professional.
08/28/2023
Juan came out and found the problem and resolved the issue. I had 3 plumbers come out, and the water company and no one could find the issue. Juan was on time., very professional and fixed the issue. I am very pleased.
08/27/2023
Had to reschedule 3 times, once because of my schedule and twice because they were overbooked. After getting over the sticker shock quote of $400+ for a clogged kitchen sink, we were able to negotiate a fair price for the 20 min job. Overall, the plumber was very professional, thorough and knowledgeable. We’re back in business…!
08/26/2023
Very helpful fast and reliable.
08/25/2023
Prompt and professional a/c repair
08/25/2023
Technician was professional, knowledgeable, efficient, expedient and friendly
08/25/2023
We recently needed a new AC and duct system. Within the same day we had someone out to give us an estimate and start work the next day. They did start working the next day, but not at the specified time. We were told the job could be done in 1 day. Unfortunately it wasn't, but I understand that the job isn't easy. The other thing was that the technicians were a bit messy with the work and damaged a little of the attic entry.
08/25/2023
Respectful....Knowledgeable.....good news they finance with good credit.....bad news pay up front with bad credit. Truthful.
08/25/2023
Chris was very pleasant, professional, and very knowledgeable. ARS is blessed to have Chris as their employee. Thank you Chris for all you do!
08/24/2023
Prompt, very professional, outstanding service!
08/24/2023
Bryan was fantastic
08/23/2023
Mr. Dukes arrived early. Was very courteous and polite. Explained was was being done and what was to come next.
08/23/2023
Friendly, informative, and knowledgeable.
08/23/2023
ARS provided a great deal on AC tune up, and their technician Brent did a masterful job. Competent, efficient, and a no pressure approach. We will definitely use ARS again for a tune up
08/22/2023
Mr Dekwan Dukes was very helpful and friendly as well as professional in his work. He explained to me on different options 😌.
09/29/2022
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