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ARS/Rescue Rooter Houston Reviews, Page 3 of 4

 

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NOTE: A representative will contact you by phone to confirm your appointment time. The date and time are not guaranteed, but we will make every effort to accommodate your request. Same day appointments not accepted via internet.  For emergency service please call 866-399-2885.  Diagnostic fees or trip fees may apply.

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ARS/Rescue Rooter Houston Reviews (Page 3)

Quotation mark. Matthew Gray, was extremely thorough and professional he took time with us to explain each of our options to get it done right the first time.

09/05/2023

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Quotation mark. Thomas was helpful and fast.

09/04/2023

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Quotation mark. Great service

09/04/2023

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Quotation mark. Im very happy. I give him 100 star's

09/04/2023

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Quotation mark. I had tried to install a Moen shower cartridge and it broke in the process . I called and scheduled a service call and the technician, David Bosshart Jr. arrived early and immediately assessed the situation. He quoted me a price and gave me a best and worst case scenario. He was professional and very courteous. I gave him the ok to start and he was done, start to finish in 25 minutes. That beat his best case scenario estimate. Thank you ARS and thank you David.

09/04/2023

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Quotation mark. Came out promptly and assessed the situation with a clogged toilet. Was able to remove the obstruction for less than the cost of replacing the toilet myself.

09/03/2023

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Quotation mark. Chase was great!

09/03/2023

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Quotation mark. Chris was our service man who was terrific. Explain alternatives and prices, knew exactly what to do and got it done quickly. Very polite, even took,a,call,from his mother, explained he was on a job and told her that he loved her. Good man

09/02/2023

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Quotation mark. Chris was super.

09/02/2023

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Quotation mark. Jacob was very knowledgeable and experienced. He explained everything that we needed to know to help us understand what could be happening. We appreciate you taking the time to provide us with some information. Thank you!! And also I must add John exceeded our expectations of customer Service Thank you we will use your company again because of our home is getting ready get elevated very soon We will need more plumbing service thank you Very much

09/02/2023

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Quotation mark. Good customer service and friendly

09/02/2023

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Quotation mark. Well I think my service was excellent and the representative Bryan was very helpful. He explained all my options and and my husband and I chose the best recommendation for our family and the cost. Bryan was so pleasant in my time of need. I’m in Houston Texas where the heat reached 100 degrees and higher all of August so he helped us make the right decision for our house. I just want to say thank you ARS and Bryan.

09/01/2023

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Quotation mark. Well, Don service

09/01/2023

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Quotation mark. Great experience. Very professional and expedient. End result was great.

08/31/2023

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Quotation mark. Jordan did a great job. Fixed us up, quickly and completely. Provide options for additional services. We have used them in the past and will continue to, for the future. Thank you

08/31/2023

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Quotation mark. Our technician, Nick was friendly, professional, experienced, & quickly assessed the problem! He fixed the damage & helped return appliances back in place. Good job 👍

08/31/2023

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Quotation mark. Mr Matt Gray took his his time and was very helpful in my hot home explaining all that needed to be done to repair my AC also Mr Walter Ochoa was very knowledgeable and helpful in explaining my plumbing issues and what needed to be repaired. Thank you guys.

08/31/2023

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Quotation mark. Aaron was an outstanding technician.

08/31/2023

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Quotation mark. Matt, our technician came out and was very helpful, explaining the complete process. He took photos of the AC machine and air all the different components. His professionalism and relatability was awesome.

08/31/2023

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Quotation mark. My main drain line got clogged and apparently it was broken. Damien and team got it fixed ASAP! Thank you for your promptness, honesty and professionalism.

08/31/2023

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Quotation mark. I called at 4pm and they showed up the same day....stayed until 9pm to get everything done. Prices were very reasonable and Caleb was very knowledgeable and professional. Will definitely use them again.

08/31/2023

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Quotation mark. The tech was very help and professional. Thanks

08/31/2023

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Quotation mark. Lazaro did amazing! He assisted in thoroughly explaining in detail about the optional services and the breakdown of the water heater regarding the sentiments and what might be needed. It helped me better understand the process and the options made available for a resolution.

08/30/2023

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Quotation mark. Terry arrived within the four hour window. He did his tasks and then asked if there was anything else he could do. Yes. He diverted airflow from a vent that blew down on me. I give him high rates.

08/30/2023

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Quotation mark. Very good customer service and great service from worker

08/30/2023

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Quotation mark. Very personable and professional. I asked the helper, Josh, a code question and he answered it correctly without having to think of the answer. Very professional!! This company is teaching the next generation correctly.

08/30/2023

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Quotation mark. Houston’s drought has caused numerous city and homeowner plumbing issues. Ali K. was extremely professional and polite as he worked to discern our air conditioning overflow problem and identify ongoing plumbing issues. He determined that our situation required additional help and cleanup services from the agency. The courtesy was most appreciated and we await next-day service.

08/29/2023

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Quotation mark. Prompt, patient, professional. Exemplary service! ----- Update Sep 2023, called them to repair a friend of a friend's incorrect plumbing work. As before, TJ Magee was prompt, patient, & professional. Exemplary service!

08/19/2023

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Quotation mark. 8-29-23 Chris Sr Tech did an excellent job of nailing the problem after others failed attempts . So grateful ! He gets A++

08/10/2023

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Quotation mark. Jose was great and patient with explanations to help my understanding of problem and options to fix.

02/26/2021

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Quotation mark. The technician was professional and efficient. For tankless water heater maintenance.

09/10/2020

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Quotation mark. Carlos was extremely knowledgeable , knew immediately what the problem was and replaced the condenser. He is very polite and professional. He is certainly an asset to ARS! We would highly recommend your company and Carlos to everyone!

09/28/2017

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Special Offers

Save Up to $2,000 On a New Water Heater (Tax Credits)

Homeowner may save up to $2,000 in Federal tax credits on select systems. It is the homeowner's responsibility to consult with tax advisors on eligibility. Valid at participating ARS/Rescue Rooter Network locations. May not be valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Void where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 09/30/2023.

License # TACLB043711E J. Dooley, MPL40536 C. Teeters, TECL19006 M. Perryman Jr. | License # TACLB26717E - J. Ferguson, MPL#41024 J.Ferguson, TECL19006 M. Perryman Jr.

Save up to $1500 on a New Generator

Savings vary depending on type of generator selected. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 09/30/2023.

License # TACLB043711E J. Dooley, MPL40536 C. Teeters, TECL19006 M. Perryman Jr. | License # TACLB26717E - J. Ferguson, MPL#41024 J.Ferguson, TECL19006 M. Perryman Jr.

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