ARS/Rescue Rooter Houston Reviews (Page 3)
Matthew Gray, was extremely thorough and professional he took time with us to explain each of our options to get it done right the first time.
09/05/2023
Thomas was helpful and fast.
09/04/2023
Great service
09/04/2023
Im very happy. I give him 100 star's
09/04/2023
I had tried to install a Moen shower cartridge and it broke in the process . I called and scheduled a service call and the technician, David Bosshart Jr. arrived early and immediately assessed the situation. He quoted me a price and gave me a best and worst case scenario. He was professional and very courteous. I gave him the ok to start and he was done, start to finish in 25 minutes. That beat his best case scenario estimate. Thank you ARS and thank you David.
09/04/2023
Came out promptly and assessed the situation with a clogged toilet. Was able to remove the obstruction for less than the cost of replacing the toilet myself.
09/03/2023
Chase was great!
09/03/2023
Chris was our service man who was terrific. Explain alternatives and prices, knew exactly what to do and got it done quickly.
Very polite, even took,a,call,from his mother, explained he was on a job and told her that he loved her. Good man
09/02/2023
Chris was super.
09/02/2023
Jacob was very knowledgeable and experienced. He explained everything that we needed to know to help us understand what could be happening.
We appreciate you taking the time to provide us with some information.
Thank you!!
And also
I must add John exceeded our expectations of customer
Service
Thank you we will use your company again because of our home is getting ready get elevated very soon
We will need more plumbing service
thank you Very much
09/02/2023
Good customer service and friendly
09/02/2023
Well I think my service was excellent and the representative Bryan was very helpful. He explained all my options and and my husband and I chose the best recommendation for our family and the cost. Bryan was so pleasant in my time of need. I’m in Houston Texas where the heat reached 100 degrees and higher all of August so he helped us make the right decision for our house. I just want to say thank you ARS and Bryan.
09/01/2023
Well, Don service
09/01/2023
Great experience. Very professional and expedient. End result was great.
08/31/2023
Jordan did a great job. Fixed us up, quickly and completely. Provide options for additional services. We have used them in the past and will continue to, for the future.
Thank you
08/31/2023
Our technician, Nick was friendly, professional, experienced, & quickly assessed the problem! He fixed the damage & helped return appliances back in place. Good job 👍
08/31/2023
Mr Matt Gray took his his time and was very helpful in my hot home explaining all that needed to be done to repair my AC also Mr Walter Ochoa was very knowledgeable and helpful in explaining my plumbing issues and what needed to be repaired. Thank you guys.
08/31/2023
Aaron was an outstanding technician.
08/31/2023
Matt, our technician came out and was very helpful, explaining the complete process. He took photos of the AC machine and air all the different components. His professionalism and relatability was awesome.
08/31/2023
My main drain line got clogged and apparently it was broken. Damien and team got it fixed ASAP! Thank you for your promptness, honesty and professionalism.
08/31/2023
I called at 4pm and they showed up the same day....stayed until 9pm to get everything done. Prices were very reasonable and Caleb was very knowledgeable and professional. Will definitely use them again.
08/31/2023
The tech was very help and professional. Thanks
08/31/2023
Lazaro did amazing! He assisted in thoroughly explaining in detail about the optional services and the breakdown of the water heater regarding the sentiments and what might be needed. It helped me better understand the process and the options made available for a resolution.
08/30/2023
Terry arrived within the four hour window. He did his tasks and then asked if there was anything else he could do. Yes. He diverted airflow from a vent that blew down on me. I give him high rates.
08/30/2023
Very good customer service and great service from worker
08/30/2023
Very personable and professional. I asked the helper, Josh, a code question and he answered it correctly without having to think of the answer. Very professional!! This company is teaching the next generation correctly.
08/30/2023
Houston’s drought has caused numerous city and homeowner plumbing issues. Ali K. was extremely professional and polite as he worked to discern our air conditioning overflow problem and identify ongoing plumbing issues. He determined that our situation required additional help and cleanup services from the agency. The courtesy was most appreciated and we await next-day service.
08/29/2023
Prompt, patient, professional. Exemplary service!
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Update Sep 2023, called them to repair a friend of a friend's incorrect plumbing work. As before, TJ Magee was prompt, patient, & professional. Exemplary service!
08/19/2023
8-29-23 Chris Sr Tech did an excellent job of nailing the problem after others failed attempts . So grateful ! He gets A++
08/10/2023
Jose was great and patient with explanations to help my understanding of problem and options to fix.
02/26/2021
The technician was professional and efficient.
For tankless water heater maintenance.
09/10/2020
Carlos was extremely knowledgeable , knew immediately what the problem was and replaced the condenser. He is very polite and professional. He is certainly an asset to ARS! We would highly recommend your company and Carlos to everyone!
09/28/2017
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