ARS/Rescue Rooter Houston Reviews (Page 5)
We met with Chris Burks, Comfort Advisor who was very knowledgeable and personable. We appreciated the fact he didn't come across as a salesman, but as someone who listened and made recommendations that we would benefit from.
Chris was thorough in his review of our systems, and offered us various, good options that worked with our budget. I'd refer him to my neighbors and friends for sure.
12/11/2020
Sean Kilpatrick and Brandon showed up on time. They both were very knowledgeable and helpful in my understanding what was happening at all times during the install.
My husband went into the attic and Brandon explained everything about the tankless water heater to my husband while looking at the device.
They were both very polite, friendly and accommodating.
I am very hard to please when it comes to service in my home, however am very pleased at the service and interaction I received from Sean K and Brandon today.
12/11/2020
Al's service was good and very professional. Arrived on time and performed the inspection in less than one hour, where he was able to diagnose potential issues with my HVAC and provide his reommendations.
12/11/2020
Ramon and Jose installed my new Carrier air conditioner unit on 3/9/17. The unit is much quieter then my old a/c unit. They also added an intact which was perfectly placed and goes unnoticed due to the proper placement.
The controls are easy to use and mobile friendly so I can change the temperature even when I'm away from home.
But I'd say the most important part is that the entire system looks and functions like it was installed professionally. The ducts are sealed with a cast like tape to prevent costly air leaks. The hookup to the house has foam around the opening to prevent animals getting in. The on unit surge protector is noticeable and easy to read on whether it is functioning or not.
I'm pretty satisfied with the install with ARS and would recommend their services to my friends and family.
12/11/2020
Alcidez and Yosjany did a wonderful job fixing our HVAC unit. They were here several hours, and completed their work efficiently. They cleaned up afterward, and we are very happy with their work.
03/04/2021
Stan H , plumbing tech, is very professional, skilled and very reliable.
12/11/2020
Stan H , plumbing tech, is very professional, skilled and very reliable.
12/11/2020
Kraig did a great job finding the problem and getting everything fixed properly and thoroughly. He was very fair and honest. We were very happy with him and would use him again.
12/11/2020
Had a busted pipe at my house. Alfonso L. showed up on time...he was extremely courteous and professional. He explained to me clearly the cost of the work and exactly what he would be doing to replace the pipe. He was extremely fast and got the pipe replaced in no time. After replacing the pipe, he went the extra step and replaced the mortar that he had to chip out while fixing the problem. If I ever need to call ARS Rescue Rooter, I'll be calling for Alfonso.
03/04/2021
Had my bi-yearly furnace check with Al. R being the technician. Very friendly, helpful and informative. Thank you for your service.
12/11/2020
Thanks to Al R for the excellent service he provided during my semi-annual furnace check. He was very professional and courteous and explained things about my home that I needed to know. He was on time and worked quickly and efficiently while he was here. Thanks, Al!
03/04/2021
Chris responded quickly today when I needed an estimate to replace our central heat and air units. ARS/Houston was referred to me thru Home Depot as an approved vendor. Chris answered all of my questions and gave us a quote on 3 choices. He covered all the advantages of using ARS to purchase , install and removed the old units. I'll certainly consider his bid among the others I contacted. Thanks Chris Burk !!
12/11/2020
I want to thank ARS for a great job Sunday.Tyler was great and handled the problem with great skill. He was there when they said he would be.
03/04/2021
ARS has been a wonderful company for us. They have gone above and beyond the call of duty to help my family and have been courteous through the entire process. I'd like to commend Miguel and the entire Houston based ARS team for being so kind. Would highly recommend their services to anyone.
They stand by their guarantee and will do what it takes to make it right.
12/11/2020
Chris spent time evaluating my present system and estimating the cost of a replacement. I appreciate his professionalism.
12/11/2020
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