ARS/Rescue Rooter Illinois Reviews (Page 3)
Fast and a great professional service .
08/09/2023
Dan was very professional and provided excellent service. Very experienced and provides all needed maintenance recommendations needed to the system. Thank you Dan, greatly appreciate your given quality of work!
08/08/2023
The technician was good. He was very professional.
08/07/2023
He came but immediately saw my condensation had a lot of moisture built up and the tech was the only one after Four Seasons came 3x and couldn't figure out what the problem was with my A/C as the coil needed cleaning.
08/07/2023
Super efficient workmanship and very thorough. Answered all my concerns and offered views of problems that may need to be considered and. Dealt with in the future. I give him a10/10. Liz
08/06/2023
I am grateful for the prompt response.
Fernando is very professional and personable. Knowledgeable.
Explained everything in easy to understand language. Promptly got to work, diagnosed the issues and provided solutions immediately.
Thank you for your great service.
08/05/2023
Alexis was very professional and polite
08/05/2023
Very helpful on questions that I asked.
08/05/2023
Mike was very polite and professional.
He not only completed task that he was sent to do (replace A/C switch on a main switch board) but also lowered speed of my furnace blower, per my request.
Nonetheless, he patiently listened and answered all of my questions regarding functioning of my a/c and furnace units.
Thank you much Mike!
08/04/2023
ARS was super prompt in helping us with our hot water issue, and the technician, Terry Spranger, was very knowledgeable, courteous and helpful.
08/04/2023
Our air conditioner stopped working the day we moved into our new home. The technician (Thomas Palmer) performed a thorough check of the system, took the time to explain the issue, and told us what needed to be repaired to get things going again. My AC is working now and we're very pleased with the service we received from ARS.
08/04/2023
The tech who came out to troubleshoot The problem was very thorough and very informative.
08/03/2023
Jacob cleared the drain within minutes. He remembered his booty covers and was very helpful with future maintenance. 10/10
08/03/2023
Thomas did an excellent job.
08/03/2023
Perfect all around, will use again when I upgrade my water heater.
08/02/2023
Jacob & Charle….they rock.
08/02/2023
Alex was great. Our Nest thermostat was not working properly. He installed a new Nest and worked through an app issue Nest was having. Great job!!
07/31/2023
Theo was very polite and provided great customer service! My wife was very impressed when he walked into our home and proceeded to put on foot covering with being asked to.
07/31/2023
Used them for an AC cooling issue at my house. They were really responsive and were able to address the issue on time and within budget. Would recommend them for future business for sure.
07/31/2023
Used ARS for years. Always on time, give honest input. Thanks again.
07/29/2023
The technicain Darren was Amazing, he was on time proffesional, respectful and informative
07/28/2023
Kris the manager made it his personal business to ensure .e and my family was taken care of.
07/28/2023
Bill will and Fernando were very informative and professional in there work.
07/27/2023
Technician (Jacob) was prompt, professional, surveyed the problem and got right to repairing it. Fixed the problem with our clogged drain in less than an hour and left the area clean. We definitely recommend ARS and Jacob the technician!
07/27/2023
Needed my AC checked and I was able to get a technician right away. Fixed the problem within an hour of arriving.
07/27/2023
Always a excellent job
07/25/2023
The tech (Cordero Smith) came out and performed a full diagnostic of my HVAC unit in order to ensure that all possible issues were addressed. Then and only then did he clean the outside unit of debris…which is what I made the appointment for in the first place. I am very satisfied as this cleaning was not only thorough but has left us with the unanticipated result of a unit that since cleaned now runs so much quieter.
Not to mention that the price point for this tune up was incredibly reasonable.
I would definitely use this company again.
07/23/2023
Had ARS install a full new HVAC system in 2021, and the system was not cooling two years later. I identified what looked to be a bad braze on the return line along with oil residue. I fully expected to be charged for repairs due to it being outside of the official 1 year labor warranty. Instead, they sent someone out next day and the service tech quickly diagnosed, pulled a vacuum, rebrazed and recharged the system. They covered the entire repair! Hands down these guys are the best, stand by their work and I fully recommend them.
07/22/2023
Had a new ac unit put on. Had a little problem so these guys came out the very next day in the morning 5/5 thank you guys..
Awesome service
07/22/2023
ARS..explained in terms I understood what was needed and sent quote. After comparing with multiple companies, I felt I could make a well informed decision. I didn’t feel pressured to sign immediately (I did want a few days to compare). Important to note that I thought I needed something more than (with bells and whistles) and they COULD have just saidOK, but they explained what they recommended which really was the best option . I’m really happy with the product and quality of work.
06/01/2022
Theo did a great job, with helping to solve a problem of wiring not being correct, he restored our central air which was a huge plus given the hot weather and the fact we have sickly family members and a pet, thank you again Theo for your hard work!!
02/16/2022
Excellent technician, very knowledgeable and friendly
06/18/2021
Manuel was very solicitous and explained what he was doing. He did not rush through the annual inspection.
02/18/2020
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