ARS/Rescue Rooter Illinois Reviews (Page 3)
Diego and Mitchell were prompt professional courteous and pricing is competitive.
07/13/2021
Service tech performed maintenance, inspection, cleaning. very satisfied with work.
07/11/2021
Explained the process and reviewed findings at the end.
07/07/2021
The technician was very polite and did a great job!
07/07/2021
Fantastic job at doing ** maintenance. They were very professional and helped me understand my repair needs.
07/07/2021
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Love this company! Very knowledgeable and friendly. We have used them since moving into our house 20 years ago.
07/06/2021
While we had a miscommunication of the work, ARS went out of their way to make things right. We received quality work and our house is nice and cool now. Thanks ARS.
07/06/2021
ARS provides honest excellent service .. the technicians are knowledgeable and courteous.. I’ve been with ARS for years.. would recommend ARS 100%.
07/05/2021
We recently moved into a new house. Daniel came out to check out our HVAC and give some suggestions on repairs that could be made to make the system more efficient. He also set up an appointment for a “comfort advisor” to come out and give an estimate for a new system installation. He was professional, courteous and knowledgeable.
07/04/2021
Jose Ortiz was the tech who came out today and performed a yearly maintenance check on my A/C unit. He was smart, thorough, efficient, clean and explained things in a clear simple manner. All my questions were answered in a professional and understandable manner. He explained rational suggestions for future services without being pushy. He did a very nice job leaving me with a plan for future preventative maintenance and peace of mind.
07/01/2021
Amin was great! Easy to work with and knowledgeable.
07/01/2021
They always do. Great job! I have used them many times and they are responsive prompt and very professional. I will continue to use them for all my head needs!
07/01/2021
I had received 4 quotes to replace my 30 yr old furnace/AC system in a multi-level house where the temperature varied widely from floor to floor. The salesman, Ken Petrella was, by far, the most knowledgable and professional of all; taking time to actually test the system and provide a thorough understanding of the differences in what I was quoted previously. As he promised, I ended up not needing the extra units to achieve cooler temps on the upper levels that the other companies were trying to sell me. Garrett and his team of installers did an excellent job in what should've been a straight forward installation but was complicated by a torrential rain storm. I have found an HVAC company I can rely on and would highly recommend them to anyone.
06/30/2021
We had our furnace and air conditioner installed by ARS and now use them for our annual maintenance services they are very nice and professional
06/30/2021
Every year we have the HAVC check. Very nice and professional Service Technicians.
06/30/2021
Guy came, dressed in uniform, clean, professional. Knew what he was doing. Our a/c is up in our attic which a ladder is needed. The attic is not a pleasant place to be really but it didn’t phase him. I showed him our ladder, he kindly brought it upstairs on own AND HE EVEN PUT IT AWAY!! He fixed the problem and helped us to better maintain our system. Very thankful!
06/30/2021
My AC maintenance was performed quickly and efficiently.
06/29/2021
The technician did a good job and was courteous
06/29/2021
Great service and like my tech Diego very professional and let you know what to look for and what parts you need to have an awesome a/c performance
06/29/2021
Amin was excellent! Replaced the thermostat and got my furnace up and running in no time!!! Very professional, listened to my concerns and got the job done.
06/29/2021
Excellent customer service! Will definitely use them again!
06/29/2021
Eugene and Ernie did excellent work installing a somewhat technically difficult A/C special unit. They actually built it to fit. they were cheerful and diligent in their work. The weather was not friendly so the were working with a small fan to keep cool.
They also sailed through some permit issues with the village and came through okay.
Hats off to these guys.
06/28/2021
I met them at my sons house since he was at work. ***** arrived promptly and was training a new employee. He explained everything very well, made the ** repair and was mindful of the tight budget. He even returned a phone msg immediately later in the day as we had a question about the system. Another company had pushed buying a new unit but he was able to make a cost effective repair, which was greatly appreciated. Thank you!
06/26/2021
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The tech was knowledgeable and courteous. His manner was professional and respectful.
06/25/2021
Diego was very courteous, professional and knowledgeable. He explained what needed to be done to repair the unit and conveyed our options. It was reassuring to be able to trust this technician and be confident the work was done right the first time. Thanks Diego!
06/25/2021
***** was very professional and friendly. He checked the ** and replaced the filter. I was extremely pleased with the service that he provided.
06/25/2021
bbb
Diego was very professional and answered all my questions. Diego was also able to schedule a follow up for the same day to quote repairs needed before it go too hot.
06/24/2021
Great service and was very knowledgeable about what he was doing
06/24/2021
bbb
Service tech arrived within the allotted time, performed the required inspection, explained all work completed & advised on my best options. Great job, very professional
06/23/2021
Great experience overall. They were thorough, considerate, and professional. I have no complaints. I highly recommend.
06/23/2021
Showed up on time, answered all my questions and resolved the noise issue.
06/21/2021
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