ARS/Rescue Rooter LA East Reviews 1

My technician Tyler was extremely knowledgeable and efficient. He took the time to explain the project in detail and it was a very large project due to a gas leak . I had to replace 50+ feet of gas piping for my pool equipment. Tyler worked very hard nonstop for two days in 109 degrees. Tyler arrived early daily and worked long hours departing after 6 pm. Again nonstop. I would hire this company again requesting this technician. I deal with many vendors in my profession so I check consistently to ensure work is being completed as required. Thank you ARS Rescue Rooter for assigning me one of your Best!!

Jesus did an excellent job of installing our new water heater and fixing a long-standing slow-drainage problem with the kitchen sink. The old water heater had been installed in 2008 by somebody from Craigslist who did not put the gas shutoff valve in an accessible place and did not bother to put any piping on the temperature and pressure relief valve. Thanks to Jesus our new water heater is a thing of beauty: I am confident that his work will pass the city's building permit inspection with flying colors. This experience with the water heater shows how you don't know what you don't know, and that that is why it pays to hire a pro. Jesus explained everything clearly. He even had more than a basic knowledge of how to finance the work at 0% for two years and get a higher credit limit on my relatively new Home Depot credit card. This helped a lot. And so did the great price for this very necessary job. There were no unexpected financial surprises, only that everything was included right from the very beginning. Jesus was upfront with everything that needed to be done. The only surprise was that ANY WATER AT ALL had been able to drain through two very old, corroded and TOTALLY PLUGGED UP galvanized pipes under the kitchen sink. And that he had actually poked a hole through the side of one of them with his bare hands! The heater and the sink were two accidents waiting to happen. We got lucky that the heater quit when it did and that the sink stopped draining at the same time and that we had a great plumber and honest companies to fix our problems promptly and properly. Jesus even laughed at my jokes even while he was serious about doing professional work. It has been a great day!

Very courteous & helpful Plumber, Jeremy Martinez. Will definitely call Rescue Rooter for future Plumbing service. We had another plumbing issue today ( August 31), and we called up Rescue Rooter again; and they always have available service slot, that our plumbing problem was quickly resolved today, kudos to Anthony Vela, the Plumber who worked at our home today...