ARS/Rescue Rooter LA East Reviews (Page 1)
Jose was prompt and performed a very professional installation and provided clear instructions on use for the new unit.
01/25/2022
The price seemed a bit high and "standard" without regard to actual work or parts required, senior or military discounts.
The man who did the service was EXCELLENT and explained everything very well. The end result was a truly professional install job. Before leaving he went over all aspects of maintenance and what to do if there was a problem later on.
01/21/2022
Jesus was put technician and her was great! He came early and explained the process. He was professional and very knowledgeable. I would definitely recommend their services to my family and friends.
01/18/2022
Joe did professional work was very courteous and clean. I would recommend them to anybody that needed their work done same-day service great job excellent pricing.
01/17/2022
Excellent service professional recommended to everyone
01/15/2022
Jesus did a fantastic job installing my brand new water heater to code. He explained the maintenance and upkeep and I am so grateful that he went the extra mile to satisfy the customer. He also installed a new faucet in my kitchen that I am already using and it is much easier to take care of daily tasks already. Rescue rooter is probably one of the best companies I have used in a long time that took care of the needed installations in a very efficient and professional way.
01/13/2022
Was an emergency, sump pump was overflowing and not pushing water out during a big rain storm. They came out within a few hours and fixed it up!
12/15/2021
Jesus from Rescue Rooter is an all star, professional plumber with exceptional customer service and attention to detail! Our house is very old and our hot water heater had not been updated since 1998. The old unit finally gave out a few days ago and Jesus installed a new unit today. It was cold and raining today, but he came prepared with a pop up tent and just kept going until the job was done. His workmanship is outstanding and I could not be more pleased; he went above and beyond what I expected and I feel like our house is a lot safer than it was before since I know the work was done right! He crafted a custom solution for our unique older house and did all of this in a day's work! Thank you, Jesus!
12/10/2021
Jesus Puga completed the water heater replacement / installation at our home. He was courteous, professional and communicative. He did an amazing job installing our new water heater.
12/07/2021
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12/01/2021
homeadvisor
Jesus did a great job installing the water heater and answered all my questions.
11/23/2021
Jesus Puga showed up on time and was very curdeious and perfesonal. He explained the process and cost in a very curdeious manner . He gave me suggestions for future repairs. He was not pushy to try to make me purchase other fixes, only suggestions. He was in and out in a timely manner, so I was able to go on with my day.. I really feel that technicians/plumbers at Rescue Rooter are very perfesonal workers. This is my third time using them and I've never had any issues or problems with this company. So that being said, I really feel they deserve a raise in their pay.
11/03/2021
excellent professional service
10/19/2021
homeadvisor
Excellent. Service was professional and they answered all my questions and concerns. Service rate was reasonable and I would recommend them to a potential customer.
10/13/2021
homeadvisor
Marcos was Very professional handling this situation with the water heater .He answer our questions really professional.
We recommend this company very highly .
10/11/2021
This company and the installers Jesus and Anthony did a highly professional and clean install of a 75 gallon water heater, and replaced rotted out piping. While the pricing was not inexpensive, 'm confident that the job will hold up well over time.
10/09/2021
Ahmad was quick and courteous!
09/29/2021
Service was fast, and the technician was very knowledgeable! He answered any questions I had and they did next day service! I would 100% recommend them again!
09/27/2021
Anthony Vela and Carlos installed our water heater. They did the good job and explain very well.
09/24/2021
Friendly honest and consistent communication with client.
09/17/2021
homeadvisor
The representative was professional & knowledgable. He performed a thorough job on our water heater installation.
09/15/2021
Fast and efficient! Anthony was very nice, even though he had to haul the toilet up a flight of stairs to install it. And then take the old one down the stairs!
09/13/2021
From the beginning, Joaquin who provided the estimate was knowledgeable and professional. This was ultimately why I chose them despite the cost being slightly higher than a few other estimates. They showed up early and did a quality job installing the water heater and changing out the old main shut-off valve to a quarter turn. Jesus and Anthony did an outstanding job with quality workmanship. I would call them again for future plumbing needs.
09/03/2021
Impeccable service. Knowledgeable. Friendly. Efficient.
08/31/2021
Thank you Anthony and Jesus for the great service. They came to my house and changed my water heater that was leaking. I had few quotes from other places but choose this company because of their customer service, and how prompt they were. They did a great job installing the new heater and left my garage spotless. I highly recommend them and their company. Thank you so much and I will definitely be in touch for future work that we may need.
08/27/2021
Unclogged kitchen drain
08/06/2021
Through, polite, honest and provided options. Will use again.
07/27/2021
Tech was very knowledgeable and honest with the situation. I highly recommend.
07/21/2021
The plummer David came right on time. He found the leak explained what he had to do and then he did it! Problem Fixed!!
07/20/2021
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