ARS/Rescue Rooter LA East Reviews (Page 1)
Not an emergency, but it was time to replace an ancient water heater in the downstairs basement of my home. Not a complicated install, but not an easy install either. Quite frankly, I was a little overwhelmed by the number of professionals who offered to handle this project for me, so I resorted to the Home Depot Installation process. I will admit to being wary about retaining Rescue Rooter for the Project because, while I had seen their trucks in the neighborhood on occasion, I had not heard of this company and didn’t know anyone who had any experience with them. Also, this was not a local, local outfit, and what I needed was to have my water heater tank installed, not my Rooter rescued! But I proceeded nonetheless. Boy, was I pleasantly surprised. My in-home consultant (“Jack” or Joaquin) assessed the work-space and was very thorough and accommodating about explaining my available options and related cost estimates. Sensing a concern I had about some of the product issues I had read about in reviews, Joaquin put me in touch with his installer Jesus Puga, who promptly called me to answer all of my questions in a candid, comprehensive, and assuredly knowledgeable manner based on his own lengthy field experience and research, which allowed me to choose my options with confidence. The actual installation by Jesus started promptly as scheduled and was completed in a competent, friendly and professional manner. Not an overly complicated job, but one which did require some creativity, focus and hard work. And Jesus did not disappoint. My engagement of these pros was thoroughly satisfying, and I would do it again in a heart beat. Most importantly, I feel these guys were honest with me, and treated me fairly. Long story short, I was originally hesitant about all of this, but these guys have “rescued” my faith in this profession. I now know about this Company and will not hesitate to recommend this service to my friends and family in the future. Thank you, Joaquin, Jesus, and Rescue Rooter!
10/31/2018
(no comment)
09/13/2018
Friendl tech, knowlegeable
09/06/2018
ReviewBuzz
Great service, didn't feel pressured into fixing other problems, when your on a tight budget , you can only do the main problem. Thank you Ruben
09/05/2018
ReviewBuzz
Great work
08/25/2018
ReviewBuzz
Good service
08/21/2018
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Moses church
Good service very informative first water heater had a manufacturer problem Tyler removed all his work and went to get a new water heater no extra charge same day install
08/18/2018
ReviewBuzz
Very good service. Thank you
08/18/2018
ReviewBuzz
Ruben was very professional. He did a great job. I would highly recommend Ruben and Rescue Rooter.
08/17/2018
ReviewBuzz
Excellent work on the bathroom sink by Jesus. He explains well, and does the job right.
08/13/2018
ReviewBuzz
Ruben was very helpful
08/09/2018
ReviewBuzz
Definitely 5 stars. Jesus service was great. He is smart but not pushy and seems like he did extra things. Very nice and I will definitely call again. Thx.
08/09/2018
ReviewBuzz
Steve is informative and performed the task with positive results.
08/08/2018
ReviewBuzz
Alex did an excellent job
08/07/2018
ReviewBuzz
Great service. There was a problem with the first trip. They came back very fast with no charge. Excellent!!!
08/07/2018
ReviewBuzz
Excellent work. Gave me good advice. Very professional and polite
08/06/2018
ReviewBuzz
Alex and his brother Lupe did an excellent job.
08/03/2018
ReviewBuzz
Today 8/3/18 I went to Home Depot to purchase a moem kitchen faucet.I also scheduled installation. I was able to get a same day installation appointment. Mr. Jesus P. arrived, very professional and knowledgeable about his work. He thoroughly explained what he was doing. My faucet had broken off inside, making it difficult to remove, but Jesus handled it with no problem He was able to replace the faucet, while giving recommendations for the future,
He went above and beyond, and cleaned up what little mess there was. Your company is blessed to have such an awesome calm professional
person such as Jesus. I did not feel ripped off...Thank you, thank you, thank you!! A completely satisfied customer who will rely on your company again.
08/03/2018
Very knowledgable and experienced.
08/03/2018
ReviewBuzz
Great service
08/03/2018
ReviewBuzz
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