ARS/Rescue Rooter LA East Reviews (Page 1)
Excellent service, couldn't ask for more. Joaquin, ***** and Allen exceeded my expectations for the best customer service available.
12/02/2022
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Your employees Jesus and Andrew were here quickly.
Explained everything that they were going to and the work was done very efficiently.
Very pleased
11/29/2022
Vincent and Russell were so great! They showed up with on time fixed the problem and explained to us what to look for in the future. I can't recommend these guys enough! Great Work!
11/29/2022
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Technician Uron took care of our water heater remove/install
with top notch efficiency. His work is diligent and professional.
Any changes in the order were explained thoroughly and with
complete transparency. Quick work, knowledgeable, and a very nice
gentleman, as well. Thanks Uron.
11/29/2022
homeadvisor
We were extremely satisfied and had a great experience with the Jesus when he replaced our water heater. From the start he said we were welcome to watch and ask any questions about the process. He was very informative, explaining what he was doing and why. Along the way I learned quite a bit about gas and tankless options available and which one made sense for our particular needs. Jesus had a great demeanor and represented ARS very well. Based on our experience we would not hesitate to recommend ARSA Rescue Rooter to our friends and family.
11/28/2022
homeadvisor
Jesus and Adam did a great job. Also, timely and excellent work.
11/24/2022
Bonito arrived right away. He got right to work and cleared the clogged drain, and tested the drain to make sure it was free flowing. Very pleased.
11/19/2022
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Nice and confident the problem would be solved
11/12/2022
Jesus was our service representative. He arrived on time and walked us through all the options for what we would have to do. When it turned out that the new hot water heater was slightly larger than the old one he walked us through the options and was able to complete the installation to our satisfaction. He was neat and careful and cleaned everything up when he was done. Thanks Jesus for a job well done.
11/12/2022
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The whole experience was great, from the first representative that we called, to the sales person, Joaquin, that provided the quote and to Jesus P, the installer’s knowledge and expertise was just amazing. I will definitely use this company again as i truly had a positive customer experience.
11/09/2022
Margarito was very thorough, gave several options, was upfront, extremely professional and friendly. He was on time and did a great job on the sinks and repairs. He was very patient with us and worked extremely hard. He is a positive plus for your company and do appreciate all he did.
11/04/2022
Bo Yang was exceptional at communicating and his service! Can’t say enough good things about the service! I definitely recommend him!
11/03/2022
Ruben Amador was the Technician that successfully cleared the blocked drain. He is a legitimate professional who listened to our issue and provided invaluable guidance to avoid this problem in the future.
11/03/2022
Jesus and Dario were personable and did excellent work! They made a very stressful and daunting experience much better. They left the work area cleaner than when they arrived.
11/01/2022
Fair and honest operator. I am happy with the service job
11/01/2022
I used ARS Rescue through Home Depot installation service.
Excellent, excellent service and workmanship by Jesus. My new water heater installation looks like a spaceship compared to the old one. I highly recommend.
10/31/2022
On time and did a great job
10/30/2022
Jesus and Dario did an excellent job, very professional.
10/28/2022
The level of quality service was excellent. ARS rescue rooter send the tech out so quickly on a sat evening for leak in my water heter.
He was very professional and explained everything clearly to me it was quick fix
thank you for all your help
10/23/2022
The are very professional and completed to our satisfaction. Jesus and Dario are wonderful and we appreciate the excellent work
10/21/2022
We had hydro-blast, epoxy coating, and sewage liner done a few years ago with twenty years warranty. Recently, shower and kitchen experienced slow drain. We performed draining with Drano but wanted to have pros come in to check if there is issue with main drain pipes. Rescue Rooter guy came to inspect a few places but could not duplicate slow draining we experienced. He explained the warranty is on the main sewage pipes and they can offer snake service. Although we did not have any pluming job done today, but we are pleased to have a courteous and well trained plumber going over our options and what we can do routinely to maintain our pipe to prevent over flow. Great service and knowledgeable staff.
10/15/2022
Jesus and Dario arrived right on time, communicated the plan for the work to be done, explained the the worked that was completed, and instructed me on the operation of the new equipment.
10/14/2022
Everything went well. Technician was very personable and gave good info.
10/14/2022
Benito was very courteous with me. I appreciate his thoroughness in getting at the problem and insuring that it was solved.
Thanks again, Greg
10/08/2022
Jesus the technician was very knowledgeable about his work,very professional, very polite and very courteous and informative about the work he was doing . Overall he is a great professional and courteous gentleman.
10/08/2022
Bo yang was excellent. Very pleasant man. . He didn’t give up until the drain was cleared. We gave him
FIVE star service !!! Thank you
10/07/2022
Russell came to help us out and he was great to work with. Would definitely work with him again and recommend!
09/29/2022
The repair representative Jose Hernandez was very professional and throughly explained the problem. We felt satisfied with his work it was a pleasant experience.
09/25/2022
Jose was very professional and through.
09/23/2022
homeadvisor
Jesus did an excellent job installing a new water heater. All materials used are great, and the work was done according to code. He is very helpful, courteous, and friendly (in fact, everyone from ARS that I talked to were courteous and friendly, Hugh and Ronald).
I would definitely call on Jesus again next time.
09/22/2022
Griffith was knowledgeable, considerate, and efficient.
09/21/2022
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