ARS/Rescue Rooter Lafayette Reviews (Page 5)
Eddie was great and very informative, thank you!
05/23/2020
Initially start was a little rough but they correct all their mistakes and made sure everything was done properly. They are willing to stand by their work and are very customer focused. Anthony was our service tech and he was amazing.
05/24/2020
Had my air conditioning unit replaced today, very satisfied with the work and service, great job Dillion, didn't catch the other gentleman's name, great job to him as well
05/26/2020
Candidly, ARS could not come out immediately because of the schedule and time of our water heater failure. However, we chose to wait a couple days because the experience between ARS and other services we have tried in the past is so starkly different. ARS technicians speak plainly and clearly about our options; they act with integrity; and instead of high-pressure upsell they engage in informative, partner-like discussions to identify other needs. It's like having a friend in the plumbing business (indeed, though it has been several years we knew the technician from a different visit years ago, but were delighted to see him!). Thanks, ARS!!
05/28/2020
Technician Jeff of ARS did maintenance work on my heating/cooling units. I just purchased a home and wanted to be up to date on maintenance and wanted to know if their were any issues that I should be aware of. Jeff explained to me about me system and thermostat. I had a lot of questions and he answered them fully. I recommend ARS and Jeff so fully that I signed up for their maintenance contract. Jeff wore gloves, mask and foot coverings which I appreciated.
06/02/2020
very happy with service tech
06/02/2020
I would like to commend my technician Thomas for his diligence to complete the tune-ups and trouble shoot the problems which were causing my system to malfunction. Would strongly recommend him!!!
06/02/2020
Update June 2020 - After experiencing some initial issues, I have to say that this company does do everything in their power to make it right if you do experience issues. I am very happy with the care and concern they gave us in resolving our issues. You can have confidence that they will back up their work and make you a happy customer.
Chester and Mike did a great job installing our new HVAC system. They were nice, helpful and made sure we understood everything about the system. They kindly answered all the questions we asked. They were also very respectful our of property and did a great job with cleanup after they were done.
06/05/2020
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