ARS/Rescue Rooter Miami Reviews (Page 3)
Gabriel was very helpful and thorough and gave me tips about how to protect my AC. He went above and beyond. .
08/08/2023
I called at 9 a.m. and requested an afternoon appointment from 4 to 8. No one had called so I figured they were not showing up, but I called at 7:45 p.m. They did answer. They said they would reach out to dispatch. About a half hour later I called again letting them know that I had not heard from anyone. The ladies on the phone were very professional and cordial. As I was on the phone I received a text from Alfredo to tell me he is on his way. He did call me to assess the situation. I was shocked that he was coming all the way from Miami. Alfredo was the most professional, pleasant, happy to help us type of person. He fixed everything with no hesitation. At this point it was 11 p.m., but we now have AC. Thank you Alfredo for having such a wonderful attitude and great work ethic. 👍 👍
08/08/2023
Jorge was very informative & professional👏🏾👏🏾👏🏾👏🏾
08/07/2023
Great customer service. Took the time to answer all my questions and gave good advice on avoiding future issues. Perfect job!
08/07/2023
Great job for ARS. Highly recommend the.
08/06/2023
It’s one of the bests.
08/06/2023
Edgar and Juan Carlos did a amazing job installing our new a/c unit
08/06/2023
Was great his help and support to my issue
08/05/2023
A little expensive but is perfect the service, the attitute and profesional. He give me advices, Jorge is highly recommended. He speaks English and Spanish. Thank you!!!
08/04/2023
Technician was proper and knowledgeable. Answered all questions and gave advice.
08/03/2023
Their technician Danny was very professional and courteous, but it was a three-day ordeal to get them here due to their lack of punctuality.
08/03/2023
Service provided by a very thoughtful and professional Jorge. He showed me the results of the ac unit test and he was very mindful of keeping my floors clean. I will definitely request Jorge on my next 6 months preventive ARS job.
08/03/2023
Alexis Rojas was very professional and courteous. I got directly to the issue and told me exactly what was wrong with my A/C unit, unlike the other companies. I recommend Alex to anybody that needs an A/C repair man. Thanks Alex.
08/02/2023
Great job
08/01/2023
We’ve had an inconsistent service history. This team was on its game. Responsive, communicative, thorough and professional.
07/31/2023
(Translated by Google) Good service and I recommend the maintenance plan
(Original)
Buena atención i el plan de mantenimiento lo recomiendo
07/26/2023
Great services! The best team for resolve any problem with my AC!
Special thanks to Alfredo Teruel Herrero for the support and help to resolve easily my AC!
07/23/2023
Great job! Quickly diagnosed the malfunction. Quickly replaced and ops checked the system, put it back together and went on his way. Quick and courteous. Highly proficient! I would recommend buying heating and cooling systems from this company!
07/21/2023
We've dealt with ARS/Rescue Rooter since they installed our household central air conditioning system more than ten years ago. They've always been honest, efficient and their work has been of top professional quality. Sergio and all the other techs who've helped us have been excellent. For example, last night at about 9 PM - less half an hour after an online chat about our A/C problems, ARS telephoned and set up a visit for first thing this morning 8 - 10 AM.
07/21/2023
Sergio was excellent in detecting the promble for us.
07/18/2023
Excellent job.
07/16/2023
I'm very proud to be an ARS technician.
07/16/2023
Very knowledgeable and patient.
07/13/2023
The technician explain everything in detail and look at all the possibilities of something going wrong and double check the work
07/12/2023
Coils and pan clogged with algae. Installed UV package to avoid future issues. Returned for maintenance on time.
03/20/2023
Gustavo , did a good job , hard worker , got AC working temporarily fixed, waiting on parts to finish..
11/29/2021
2023 Quick turn around to providing an Specialist to assist with his knowledge about AC. also a quick appt to provide a quote... more to come.
2016 Great service, deliver installation on time. I recommended to friends. I reach then for another service related to an external AC whole service was a great value.
06/17/2020
