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We're available 7 Days a Week.For Emergency Service Call 615-932-6931
Call 615-932-6931

 

We care about your health and continue to service our customers safely through our COVID-19 protocols.

We continue to service our customers safely through our COVID-19 protocols.

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NOTE: A representative will contact you by phone to confirm your appointment time. The date and time are not guaranteed, but we will make every effort to accommodate your request. Same day appointments not accepted via internet.  For emergency service please call 866-399-2885.  Diagnostic fees or trip fees may apply.

 

Reviews for
ARS/Rescue Rooter Of Nashville

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Service
Thomas Sr. took excellent care of us. He was courteous and professional, and he fixed my broken spigot immediately. Such a smooth process. What a relief. Thanks!
5.0
google 01/12/2022
Service
We purchased a new HVAC February of 2020. In the middle of August it began having issues. We called and put in work order to have it fixed under warranty. first tech came out said the compressor was froze over and we had to let it melt so he came back the next day and recharged the AC system and left. HVAC soon quit working again so once again had to call and put in a work order to have it serviced. Next tech came out, did something else and then left, once again HVAC stopped working soon after. He did mention that a part may need to be replaced if what he did, did not fix it. It took a couple weeks during the first few attempts to fix it while the temps were hot outside, inside the house was around 80 or higher most of the time during this. It was very frustrating to say the least, their communication was poor and the techs did poor diagnosis. Once I got in contact with Ashley service improved some, and we were able to get some temporary ac units to help cool the house. However there was days between attempted fixes prior to receiving those. The fix ended up being a new piece on part of the unit, but once it was discovered that was the problem the tech put in a order for the part which took a while to come in, during which we had to keep calling back to check if the part came in because no one was reaching out (this was a problem through out the process). Also during this time the drip pan in our attic unit flooded and damaged the bathroom ceiling so we had to go through a damage claim to get that repaired. In the end Ashley took care of us and everything was fixed as needed just a very frustrating process as they seem understaffed and overwhelmed. I highly recommend you plan on initiating contact frequently to aid the process and if you need anything more than to schedule a tech to come out call quality assurance as the phone operators don’t seem to have access to much of anything.
4.0
google 01/10/2022
Service
ARS is very responsive and efficient in there response.
5.0
google 01/09/2022
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