ARS/Rescue Rooter Pittsburgh Reviews (Page 4)
They installed my heating and ac system almost 15 years ago. The service I get every time when calling the office is outstanding. They are very nice, understanding when it comes to scheduling service for I work crazy hours and extremely tenitive to what my inquiries may be.
The very best part is that I always request the same service person. He has been coming to my house for almost 15 years as well. He is always on time, trustworthy and knows what he's doing! I greatly appreciate both this company and my service person. Not sure if I can say any names on here but the company knows who I'm talking about.
Truly a very trusting company!
Jayne
05/01/2023
Team Members were on time very professional and glad yo see a major company have diversity in their Hiring Practices.
04/27/2023
Excellent professional job. Examined air conditioner system for routine check. We have used ARS for purchase of 2 air conditioners and 2 furnaces over the many years of our home ownership and have always been pleased with their services.
04/27/2023
2 times years ARS comes out to service my ac and heating system. They are so easy to reach to make the appointments and have the friendliest people on the phones. The technicians are always on time and answer all of my crazy questions.
04/27/2023
Rich was great. Very professional and personable. Had a good conversation with him and he explained the process to me. Will definitely use ARS again.
04/25/2023
Used them for years. They remind you when you are due for service and they are quick and efficient! Great customer service and easy to get them on the phone!
04/22/2023
I scheduled with ARS in the fall of 2022 for them to come in April 2023 for A/C maintenance but on the day that was scheduled, they didn’t send any notifications. So I called and they couldn’t find any record of my appointment, but they scheduled me immediately for another day the same week to make up for it, despite their busy overbooked schedule. The man who arrived was knowledgeable, thorough, and professional, and the price was astoundingly great! I’m glad they were able to rectify their mistake so quickly and so well.
04/20/2023
They were here on time. Got everything installed in a timely fashion and cleaned up and had a sign the papers and then left. It was quick and easy. They showed my husband how to turn it on and off but unfortunately we had the necessary chance to turn the gas off due to replacement and now we don’t know how to turn it back on because he has passed away.
04/20/2023
Great service easy to get along with personal
04/18/2023
Absolutely fantastic! Our technician was very kind and knowledgeable. I called on Monday and they sent someone here the next day. Wonderful service , definitely recommend
04/18/2023
The tech that came was very knowledgeable, helpful and professional.
04/15/2023
Great Job, as Always
04/14/2023
The technician was prompt, very thorough, and very courteous. Will recommend ARS to friends and family.
04/13/2023
Excellent technician
04/13/2023
Very thorough. Only person who ever cleaned it when checking it.
04/12/2023
Thank you for installing our new furnace, AC and mini split. The work was timely and professionally. We would highly recommend ARS of Pittsburgh. Thank you Steve, Adam and Justin and the rest of the crew.
04/07/2023
We are very pleased with the service we received
04/06/2023
Obtaining Appointment time was easy. On time arrival. Efficient and informative service call.
04/03/2023
Technician Mark C. was pleasant & thorough with inspection.
04/03/2023
Excellent service. Diagnosed problem quickly
03/31/2023
Very courteous and responsive asked our input on where we wanted things to be installed!
03/30/2023
Good service
03/30/2023
They are the only HVAC company I wanted to install my central AC.
03/29/2023
Amazing service! The technician was kind and professional and very helpful. Got me up an running in no time! Will definitely use this company again for any future repairs or inspections. Highly recommend!
03/28/2023
Fantastic service and responsiveness. Incredible respectful and prompt in their phone conversations. No run around. They spoke with my home warranty company for me and were incredibly patient. Will hire for any future HVAC service I need.
03/25/2023
The guys were very methodical and thorough. Clean and neat, too. They did a great job.
03/24/2023
Bob the technician was timely, thorough and professional.
03/20/2023
They arrived on time,, went right to work and completed the job in a timely manner. Very nice. I’m very pleased with the results.
03/16/2023
Friendly guy
03/07/2023
A diagnostic test was done. Gave quote on affected parts.
03/02/2023
The tech, Bob explained everything very thoroughly and was very efficient. In the past when I have had ARS at my house, they have always been excellent.
02/27/2023
We have our system checked every year, and this is the 3rd time we've used ARS, and have been pleased with them every time. This time Earl & Brice were the techs that came out to check the HVAC. They were professional, efficient, and friendly. And we thank God they found a serious problem with our (31 y.o.) furnace, which lead us to having Bob from ARS come out and give us an estimate on a new HVAC system. (The AC unit is almost 30 y.o.!) ARS is coming on Monday to install it! (They could've come today but my wife and I already had plans!)
10/19/2022: HVAC system installed and the guys did a great job! They could only check the furnace because it was too cold to check the A/C.
3/1/2023: Jared checked the A/C unit today since it was 65 degrees outside! Everything checked out, and Jared was professional and thorough!
10/14/2022
The service is the best and honest
02/15/2020
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