CLOSE FORMRescue Rooter/Jack Howk Portland Reviews (Page 1)
Let’s just start off with I would 100% recommendation Rescue Rooter of Portland. Then entire experience from my first phone call to the end of the service was pleasant even if the reason I needed their help wasn’t lol We had a sink drain that was clogged. First I called and spoke with Terrie who answered all of my questions and was super friendly. I discussed with my husband about the multiple companies i called and their responses to our questions. Hands down, the original call sold me. One company I called never called me back and the other one had a person answer the phone who sounded annoyed I called. So I called Rescue Rooter of Portland back to schedule at that point I spoke with Erika who was also super friendly and got me scheduled for my free estimate. Fast forward to today, my appointment window was 2-6. They gave me a call around 12:15 and said they had someone available early and asked if I’d like to have them out early. Heck yes! So Chris showed up and discussed my issue with me and presented our quote. I called my husband to discuss the quote and Chris was even kind enough to talk to my husband on the phone. Chris even humored my two pups who followed him around while he worked. He made quick work of our clogged sink drain and had things put back together super fast. He even had ideas and offered suggestions on our pipe set up that was under the sink. I would request Chris in the future should I have any other clogs come up. They also offered us a 90 day warranty should the clog come back.
12/04/2023
Very professional and fixed our problem. I have no complaints. I would call again if I had another plumbing emergency.
12/04/2023
Jack is great to work with, he is my hero! Somehow the sealant Home Depot sold me for the grout on our shower floor plugged it. We tried everything and he cleared it for us. Thank you again Jack wishing you and your family a blessed Christmas! Linda and Gary Sargent
12/03/2023
They did a great job and remained trustworthy. Another plumber gave me a quote for more than twice as much, wanting to replace much more than needed to be fixed. Vanja walked me though exactly what I needed, nothing more, saving me money, and doing a great job at it.
12/01/2023
Plumber was great!
12/01/2023
Thank you so much for the flexibility. Great service and very pleasant to work with. Highly recommended.
11/29/2023
Walter is amazing! We all have life challenges, but this man is rock solid!
11/29/2023
The technitions were very professional and explained the process and were able to clean the clogged lines .
Definitely would recommend Rescue Rooter
Thank you
11/28/2023
Justin is very responsive, credible and trustworthy. Joseph is similarly impressive.
I did extensive sewer work with them last year and am exploring other work at this time.
11/28/2023
Wow, we had a major issue in our new house - septic power was turned off and everything backed up horribly. Rescue Rooter got a plumber out to us very quickly on the same day and the tech — named Jack P — was so helpful and knowledgable. The issue was not pleasant at all. He cleared all the lines and solved our issue. Huge relief! I highly recommend him and Rescue Rooter!
11/28/2023
Their guys were very professional. I felt like they wanted to give me the best deal possible. I would definitely call this company again.
11/27/2023
Professional, prompt and mostly effective. Mr. KESIKI was a top notch pro and I felt comfortable with him in our home!
11/27/2023
Great service! Highly recommend!
11/26/2023
Very polite and clean, got the job done quickly.
11/26/2023
Chris H. Took care of my job on Thanksgiving Day. Great experience! He was extremely friendly, very helpful, and took the time to explain what he was doing and why. Would 100% recommend Rescue Rooter. Chris in particular was awesome.
11/23/2023
Great service! Came the same day and fixed the issue in a timely manner.
11/23/2023
Prompt and courtesy service.
11/22/2023
I had an excellent experience with Rescue Rooter. They were able to come out the same morning to unclog our kitchen drain line about 30ft down.
Communication, professionalism and clarity in pricing all on point. Would recommend!
11/22/2023
It was a positive and professional interaction. Chris Hasan was a great advertisement for Rescue Rooter. Your competition may only be 2 blocks from my house but can't compare in service. You guys have won me over.
11/22/2023
Excellent service on time and efficient!!
11/22/2023
Great service, on time and done efficiently. bhb.
11/21/2023
Jack was great to work with he did the best of his ability to get my job done and to make sure the problem does not happend in the future. I had a basement sink that was clogged and he had to snake it multiple times the get the job done right.
11/21/2023
Very friendly and up front with their customers. I will recommend to others
11/18/2023
Kesa went above and beyond to help us. Such a nice man. If I ever have an issue with plumbing again I will definitely call and ask for Kesa to come fix it. Such a great experience.
11/17/2023
Had a great experience... they were able to help me the day I called. Kyle came by and helped me with my issue, was super professional, efficient and nice! Thanks Kyle & Rescue Rooter!
11/17/2023
Quick and easy
11/17/2023
Very friendly and did a good job.
11/16/2023
Absolutely cleared our pipes, thank you so much!
11/16/2023
Got a whole toothbrush out of the pipes! Couldn't have done that solo.
11/16/2023
Thank you very much appreciated.
11/15/2023
This company was on it instantly when I realized I had a water leak. Joseph came out within an hour of my call and did his best to ascertain the problem. The source of the leak was not readily apparent but he knew mitigation work was needed. Joseph said he would call a company to come out and get started. Less than an hour after he left, the mitigation specialists were at my door! Awesome service!
11/15/2023
Jack got the toilet unclogged. It took muscle and strategy to do this with no spills.
11/15/2023
I have used Rescue Rooter/Jack Howk Plumbing twice in the past month and a half. Two totally different issues but both times the service was exceptional. Tyson went above and beyond to make sure the 1st job was handled correctly and immediately took care of any hiccups that happened. I appreciated the great service and communication from Tyson throughout the project. Jack P. handled 2nd job with efficiency, good communication and professionalism.
11/15/2023
Friendly service to solve drainage problem and answer question about composition on sewer line.
11/13/2023
Mike was helpful and timely in tackling our plumb drain problem
11/12/2023
The job was very carefully executed and successful. The installer was very courteous explained everything and was extremely helpful.
11/12/2023
Walter was excellent. Diagnosed the issue quickly and was a complete gentleman during his visit. 5 stars for Walter. Thanks
11/11/2023
Quick service, explained the issue and cost, quick fix, friendly service.
11/10/2023
Pleasant office staff, Kyle was punctual and efficient. Easy process all around.
11/10/2023
He tried he could not fix it
11/10/2023
This evening plumber technicians Jordan and Joseph responded promptly to my home and within 10 minutes had my clog cleared. They honored a $83 mailing and I am a happy camper. There are way too many high priced plumbers out there!!! The "J" duo was very professional.
This afternoon plumber technician Atkenson spent more than two hours clearing roots from a bathroom-to-septic tank drainline. Again I was most pleased with the effort of Rescue Rooter. This was a great value and I stand as a permanent customer.
09/09/2023
Not sure how effective the treatment was as the plumber just left however I can say he was very friendly and a joy to have around. The price seems high however coming with a year warranty it does seem like a good value depending on if the work holds up.
Came back a year ish later to say that his work was effective and I’ve not had a problem since 😁😁😁
12/01/2022
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