CLOSE FORMRoger the Plumber Reviews (Page 1)
Michael was helpful in assessing my cooling systems’ status.
06/08/2023
Technician was timely, polite and didn’t waste time.
06/08/2023
Great job!
My technician was on-time and did a great job!
Very happy with the service.
06/07/2023
Only plumbing service in KC I will use. They are knowledgeable, responsive and best of all never have they tried to "sell" me anything. Would, and do, recommend them to anyone.
06/07/2023
Ac tune up
06/07/2023
Technician Mike Shultz was very friendly and provided detailed information about the service he provided.
06/07/2023
Travis and Jason are excellent employees who are an excellent team. Both very friendly and experienced with good work ethic!
06/06/2023
I thought they were very knowledge and very informative about my unit. The only thing I could see needs improvement was the way you clean the coils of my unit. You need a straight wand that would allow you to spray water from inside the unit. The wand needs to be about 3 feet long 1/4 inch wide that would fit thru the fan blades on top of the unit. This would allow the dirt to be removed from the unit instead of blowing it back into the unit. After all you suppose to be removing dirt from the unit not blowing it back into the unit Look forward to your reply
06/06/2023
Jeff did a great job!
He went over and above making sure we had cool air on a hot day!
06/05/2023
Michael was on time, prompt, and extremely knowledgeable. He was able to very quickly diagnose my issue and get my AC up and running in no time. Will call again for any future issues!
06/05/2023
Dishwasher installation
Jesse was our repairman. He was superb! Very professional, courteous, friendly, and knowledgeable. He carefully and clearly explained what needed to be done and why and did a great job, even working until 8 pm on a Friday night. We couldn't be happier with Jesse or Roger the Plumber.
06/05/2023
Deciding what to do going forward
06/05/2023
On promised scheduled appointment time. Pleasant and professional personality. Listened to my description of the problem and quickly went to work. Discovered the problem and described how it might be avoided in the future.
Offered valuable insight to their maintenance plans that are available.
This is my second great encounter with quality workmanship from Roger, the Plumber. Once with plumbing and now with HVAC.
06/02/2023
A new kitchen sink deserves a new faucet and plumbing to go with the new counter and backslash. The job was completed on time and as agreed.
06/02/2023
Michael was very profession and was able to explain what needed to be done to keep my A/C running efficiently.
06/01/2023
Jason was very helpful and very kind. Our basement flooded and he was able to get our sump pump replaced the same day, just in time for the next round of rainfall. I highly recommend Rogers plumbing and Jason!
05/31/2023
Roger the Plumber responded to my call with a prompt appointment. Our service technician, Mike Schultz, was the best service tech, including all other types of service repairmen that have been in our home. He introduced himself by full name and the company name. Great start as he decided a sense of respect. He listened with intent as he asked us to describe the issues that led us to call Roger the Plumber. Donning shoe covers, he went straight to work inspecting the HVAC system. After finishing the inspection, he detailed what he had found to include specifics of what components needed replacement and why. He also explained why the AC kicked on, but without the blower. The price was very fair and we had no problem agreeing to the quote as we felt Mike was knowledgeable, asked us if we needed additional clarity on his recommendations (we didn't, he was that good), professional & respectful. The latter is not often felt as servicemen tend to rush to get the job done. Rushing doesn't reflect respect. We will continue to use Roger the Plumber. I don't know if specific technicians can be requested, but if they do let us, Mike is our technician of choice.
05/31/2023
They were available for a same day house call, professional, and knowledgeable. Quick, honest service and good quality work. We will use a Roger’s in the future for additional needs.
05/31/2023
Very responsive. Was on time. Did a very nice job on replacing bathtub stems with a single diverter. Very professional explained everything very well.
05/30/2023
Good work!
05/28/2023
homeadvisor
Brendan was nice and professional.
05/26/2023
Michael was very helpful in assessing our specific situation and offering several different courses of action to fix the underlying issues.
05/25/2023
Awesome customer service, no nonsense, very professional
05/24/2023
Chad was very conscientious about covering the carpet completely when taking out the old unit and bringing in the new unit. His work was timely and efficient with hot water being the outcome.
Thank you Chad for a job well done!
05/23/2023
Michael was great - very polite, efficient and told me exactly what he had done.
05/23/2023
OUR TECHNICIAN BRANDON WHITE IS AWESOME. THIS IS A FAMILY OWNED COMPANY (THE ONLY KIND OF BUSINESS WE LIKE TO HIRE). HE WAS VERY QUICK, TALENTED, PROFESSIONAL, NOT TO MENTION VERY VERY KIND. WE WILL CALL ON BRANDON WHITE @ ROGER THE PLUMBER FOR ALL OUR PLUMBING NEEDS. THE STAFF ANSWERS PHONES AND ARE ALL VERY KIND. THANKS AGAIN BRANDON! WE APPRECIATE YOU & ROGER THE PLUMBER! ❤️❤️❤️
05/23/2023
About three weeks ago we purchased an air conditioner furnace combination. The installation went fine until they tried to install the piping for the furnace exhaust. They did not have the proper "Y" junction. They assured ** that they would get one and have it installed. About a week later they had not and I called. They sent a tech with the wrong information and again he left and I waited a week and had to call again. This time the tech again had the wrong information. He tried all afternoon to fix the problem with no success. He determined that a water pipe needed to be moved to allow the completion of the furnace job. He assured me that a tech would arrive tomorrow 5/21/23 afternoon. Their system sent me a bill for his efforts when he assured me there was no cost and there should be no cost since the installation is not complete and the bill for that has been paid. This is not the techs fault but bad communication in the office and scheduling. My evaluation of 4 stars based on the techs efforts.
05/23/2023
bbb
Excellent job!
05/23/2023
homeadvisor
Good service and technician was professional.
05/22/2023
homeadvisor
Professional, friendly, Travis did a great job of explaining everything and had a great attitude
05/19/2023
The Serviceman was on time. I had questions about the humidifier, which he answered thoroughly. He corrected a small issue with the A/C and the circuit breaker box as well. He went over the entire install from A to Z. We feel safe and secure with the knowledge that absolutely nothing was overlooked.
05/19/2023
homeadvisor
Staff very friendly and easy to work with
05/19/2023
homeadvisor
The guys showed up early, were professional, explained everything in detail and did an amazing job.
05/18/2023
Mike who provided my service was extremely professional, and helpful. He went above and beyond and advising and helping me. I’m so happy I am on their yearly service.
03/10/2023
Very professional and honest
11/01/2022
The technician was prompt, professional, and courteous. They discovered a problem with the installation and fixed it - no charge!
10/14/2022
Great
08/09/2022
Mike was courteous, professional and patient with questions and explanations. Highly recommend the company and Mike in particular.
01/15/2021
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