ARS/Rescue Rooter Salt Lake City Reviews (Page 2)
Theron was my technician this evening. He was prompt, very professional, and polite as can be. He explained what was most likely the issue (and was correct). He had great advice to help in the future to avoid/fix the problem. Nothing pushy at all like a salesman. If I have any future issues here or other properties I will call these guys first. Fair price and exceptional service.12/27/2019
My plumber provided excellent service for me today! He was able to give me all of my options and wasn’t pushy at all with any of them. He was very informative and left the decision up to me completely so I could choose the best option that worked for me. He was able to resolve my plumbing issue in a timely manner and left a clean area, as well. Very pleased with my service!12/12/2019
Isaac did an awesome job today! We were really grateful that he came and helped us. He gave us all of the different options that we had and told us the price before he started. We knew what we were paying for. He went above and beyond to make us happy and he didn't leave until he knew that we were happy with his work. They are a great company!12/31/2019
Very nice and professional, was willing to explain everything to me so that I could make a decision of what option I wanted to take to fix my plumbing problem. So far super happy with his work. Very clean and courteous. Main office called me to give me updates as to when to expect them so I wasn’t just sitting around waiting, that was very appreciated.12/1/2019
These guys are great. Both Brandon and JP showed up. They were able to come out the same day. They were very detailed, took time to explain the issues I was facing. They are fair in their pricing, even were nice enough to waive some fees, and started work immediately. Very professional and courteous. Would recommend.12/2/2019
We had three leaks in our home and Isaac came. He deserves a raise! He did an excellent job! My husband and I were very grateful for his pleasant personality and customer service. He really did the best he could and our faucets look great! :)12/27/2019
Mike was friendly, thoughtful, and incredibly flexible. I had a complication with meeting Mike at my home for our appointment time. He was quick to offer to come back later that day. The best part for me was how kind and caring he was with my dogs!12/6/2019
Scott was amazing! He diagnosed our plumbing problems, and then fixed the issue. He took time to educate us regarding what we can do to prevent such issues in the future. We will definitely call Rescue Rooter in the future! Thanks so much!!!12/31/2019
Scott C. Was amazing. We have been without water for 5 days trying to fix this ourselves and he fixed it in 30 minutes. He was friendly, informative and professional. He was a pleasure to do business with. I would gladly call you guys again to help us with any plumbing issues in the future!12/2/2020
Mike was AWESOME!!!!
Very fast. Very professional. He tolerated all my kids questions. I think the best review possible is my kids liked him. I will absolutely refer my friends and family to them.
KID APPROVED!!!12/31/2019
I am so appreciative of the polite and skilled plumber who helped us in the early morning hours of a Saturday. He was even 5 minutes early. He worked diligently to unplug our toilet and the least cost to us possible. He went up and beyond of what I expected of an excellent plumber. This is the only company I will ever call again.12/4/2019
ReviewBuzz
David was extremely professional and did a wonderful job explaining all of our options. Having to call a plumber is never fun, but he made it an easy and painless experience. He even helped my daughter with her legos before he left. Highly recommend him and this company. :)12/18/2019
We had a back up from our washing machine drain that was flooding our laundry room. Bethany was on time and super competent in taking care of our issue. She not only fixed the problem but recommended we get disaster cleanup out to dry everything out. She was able to give me accurate quotes on everything she did plus anything she saw that needed repair. I would highly recommend this company and we will be requesting Bethany from now on!12/2/2019
Best service ever!! Mike Cox made sure to listen to all of our concerns and went above and beyond to help our family get our plumbing up and running in a timely manner. I recommend anyone to this company and if you want the job done right and need a trustworthy person Mike is your guy!12/1/2019
Mike is a lifesaver. Our drain had been backed up for a week; two different plumbing companies failed; Rescue Rooter got a guy out the same day (a Sunday) and completely solved our problem. Mike was knowledgeable, personable, and willing to take the time to explain each step he was taking. Highly recommended.12/30/2019
I cannot say enough about how great these guys are. We had a terrible problem with our sewer line and of course on a Sunday night. We called ARS and they came as soon as they could. Worked diligently to clear the line. They ran into bigger problems than could be fixed last night. Didn’t make us pay until the next day when they could identify the whole problem and fix the issue. They have the ability to diagnose with the use of cameras and offer a copy of the film. They left the bathroom cleaner than it was when they came. Super nice honest guys. I will be calling them if I ever need their services. JP and Tyler we appreciate your excellent service.12/3/2019
Jake Barnwell and Scott Curtis with Rescue Rooter were absolutely the best at Jetting the sewer line of a home built in 1950 that my buyer clients are purchasing. They gathered all the information they needed to be sure they could access the line in the best way. With Jake on a scope and Scott on the hydro jet equipment they were sure to cause no damage while thoroughly cleaning out the root balls and finishing with another sweep through to get the line absolutely perfect. They were careful to use the right amount of pressure to not cause the clay to flake and took a great amount of care to preserve the line. My client can be assured that this team performed the best possible service to restore the sewer line to an optimal condition. I highly recommend Rescue Rooter!!11/1/2019
My experience with Matt was very positive. He Scott and Dave did a very good and clean job. They had to jackhammer some basement cement out to replace the drain pipe. Matt made sure I was satisfied with the job and cleanup before he left. Thanks Matt. R. Peterson12/2/2019
I was very pleased with the caring and professional service I received from Rescue Rooter. They were in contact the day of the service to keep me appraised of the expected time the technician would arrive. When Tony checked out my situation, it was more complicated than originally expected, and he was willing to jump through hoops to help me out in every way possible, so that the problem could be resolved. I was very appreciative of his helpful attitude and will definitely use this company again.12/2/2019
We needed a TMP valve and expansion tank replaced on our water heater. Isaac came out and was very helpful, explained what he was doing and why, then did an excellent job. We also discovered our floor drain was blocked up, and he cleared that for us as well. Isaac was great, and we highly recommend him.12/19/2019
Eric was phenomenal! He addressed our problem and made sure we were taken care of. I highly recommend ARS Rescue Rooter.
07/23/2021
Viron and Micheal showed up in less than an hour when I was told it might be 2 hours and got right to work. They showed me everything and were clear about my options. I will be using them for a larger repair later this summer and will definitely keep their number handy.
07/17/2021
David did such a great job. He installed a new garbage disposal and showed us how to reset it if needed. He also answered other questions we had. We would gladly use ARS/Rescue Rooter again. We were very pleased with the work that was done.
07/09/2021
Great service and professionalism.
07/05/2021
Isaac was the man! He did a great job 10/10
07/05/2021
David was really helpful and very knowledgeable about the service needed. He can, located the issue, and fixed it within 15 min. Thanks David!
07/03/2021
The work was done very well. Exceptional and better than the old hook up on the old water heater. The plumber was quick and very pleasant. Very happy with the results.
07/03/2021
Got right out
06/16/2021
The guys who showed up, as well as the dispatcher were totally nice and professional. They explained every option in detail with no pressure or upsell, and once I decided on a course of action, carried it out quickly. Highly recommend
06/15/2021
James, Chad, Tracy, Scottie, Danny, Juan, Kevin and Bernard worked hard to repair my mainline drain. They cleaned out massive tree roots, installed a two-way cleanout, and installed a liner in the old drain that had cracks. That new liner allowed them to give life to the old drain without ripping up a tree or extra yard. Amazing!
Last, but not least, they all were very careful and attentive of a hummingbird nest that just HAD to be in the tree they worked around. Thank you for taking care of my house and understanding how important that little hummingbird and her nest is to me.
06/14/2021
Isaac and Joshua were great. Very professional and friendly. They did a great job and we would highly recommend them.
06/13/2021
Fast response, very professional. Would use again.
06/08/2021
Viron did the repairs quickly, and was very professional.
06/07/2021
I called to make an apt for same day because I was getting no hot water. I called at 2:30 PM, and I had someone in my house by 3:30 (probably earlier). He was able to tell me quickly that I needed a new water heater. The problem was they didn't make the size I needed for a 50 gallon water heater. If we got the new water heater, we would have to remove a wall in order to get it in. So he called everyone he knew until he found one the size we needed. Just in case, he also provided us with other options, i.e. tankless water heater, two 40 gallon tanks, or one 40 gallon tank. We were able to get the 50 gallon tank and we didn't have to remove a wall. He was great, and knowledgeable, and made sure we understood how to maintain the water heat in order to get the best out of it. Definitely use Rescue Rooter they were fantastic.
06/04/2021
Tracy and Reid were amazing! Here is why: clear communication, clean with their tools, professional, and they explained everything they did. Will use again!
06/03/2021
Tony was great to work with.
06/01/2021
Service far exceeded expectations. He was Friendly, extremely competent, and explained in detail and answered any and all questions!
05/30/2021
Our service repair guy David was very help and knew what he was doing and got us working in a good time frame.
05/27/2021
Eric was very quick and friendly. Price was good, service was great.
05/24/2021
Had David come out for a drain clean and he was very knowledgeable and professional.
05/22/2021
We have our line cleaned every couple of years...trees...first time using them, he did a great job.
05/09/2021
They repiped our house and took care us all the
way. Viran rocks!
05/05/2021
Very happy with my service. Eric was fast and professional with the install. 10/10
05/03/2021
Excellent!! Very polite and professional. Quality repair and answered all of my concerns and questions. Prompt with appointment schedule... was right on time with my time frame. Kitchen drain flows like brand new 👍... 🌞
Eliminate stress, is worth every $ .
05/03/2021
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