ARS/Rescue Rooter Seattle Reviews (Page 3)
great!
07/22/2022
homeadvisor
I don’t often leave reviews, but I know it can be difficult to find a good plumber with reasonable pricing. I’ve used ARS Rescue Rooter a few times (old house, lots of little problems over the years). The first time was to repair a leaking toilet that a different plumbing company had repaired only the year prior. Albert figured out why it was still having issues despite being repaired by someone else recently, and fixed it for less than half what the other company charged me. He’s since been back to replace a broken shower faucet, a leaky sink faucet, and installed a pressure-reducing valve. The other ARS technicians are good, but Albert’s the best - very knowledgeable, polite, professional, explains his assessment of the issue, how he’ll fix it, and provides transparent and very fair pricing. I can trust that the work will be done right and I’ll pay a competitive price. I ask for him by name now.
07/19/2022
Pros: A+ customer service, very communicative and responsive even on a holiday weekend! They helped us understand the problem and what needed to happen, patiently answering a million questions in person and via text.
Cons: very high cost estimate, even after negotiating it down. We ultimately went with a different company for a lower price, though I have no doubt if we’d used ARS they would have done a great job.
07/06/2022
Dontae arrived on time, quickly diagnosed issue and had the repair done quickly. He was professional and courteous. I will definitely use this company again
07/06/2022
Two technicians came and were very professional and kind. They were knowledgeable, and very patient answering many of my questions.
07/05/2022
Very good plumber sent out, came on time and did the tasks he said he would do.
05/24/2022
homeadvisor
Dontae Davis arrived on time. He was courteous, and very professional. After examining the problem, he explained the problem, and the solution. He said he could replace the garbage disposal now or give me a written estimate, and offered to return if we want the work done. He put no pressure on us to make a decision now. I decided to replace the disposal at that time. Dontae did a great job, and everything is working well. When I have plumbing needs in the future, I plan to call ARS Rescue Rooter.
05/23/2022
the technician,Cameron, was very professional and knowledgeable
05/01/2022
homeadvisor
Ben is awesome
04/25/2022
homeadvisor
From start to finish they were professionals. They found the leak and replaced the pipe. I would hire them again, Angelo is a good worker.
04/25/2022
homeadvisor
The workers stayed with this messy sewer repair despite foul weather and muddy conditions until the job was completed on time. All plumbing repairs are costly but it was worth it to get it done right.
04/22/2022
quick to come out for a small leak. Josh and Devin were polite and quick to work on a Sunday morning! reasonable pricing.
04/22/2022
Everyone was excellent to work with.
04/20/2022
homeadvisor
Brandon was our technician/specialist and he was so polite, prompt, efficient and helpful. He definitely is excellent at what he does and treated us with respect. We appreciated his quality workmanship and will definitely contact ARS/Rescue Rooter for future needs and refer others.
04/17/2022
They got a technician out within just about an hour of my calling. Dontae was very friendly and professional and did a great job -- plus gave some good advice about taking care of the issue permanently.
04/15/2022
Prompt and friendly. Options presented so I understood. Well done!!
04/13/2022
The service was outstanding. I would recommend Ben for any services the company provides.
04/11/2022
Excellent service! The project was turn key right from the start. Dontae, coordinated the whole job from permits, sewage and crawlspace cleanup, sewer pipe replacement, property restoration and city inspection to final cleanup. Dontae and all crews involved were courteous and professional... inquiries were answered promptly and I was kept informed about all stages of the project.
04/08/2022
Called ARS in early evening about plugged kitchen sink drains. They set appointment for next morning which was wonderful. Dontee arrived on time, explained all options and worked hard to free the clogged drain pipe. Even checked piping in crawl space to ensure all was ok. Required scour jetting too. Cost was reasonable. We felt he was very professional, honest, and would gladly have him back for any plumbing needs. Highly recommended.
04/07/2022
This was the first business I called that was able to come out and service the next day. Steve was very professional and diagnosed and repaired a water leak, as well as diagnosing and repairing a failed water pressure valve. Very happy with the service and reasonable cost for the work accomplished. Highly recommend.
04/01/2022
Brandon receives a 10 out of 10 for the work he accomplished.
03/31/2022
Josh came out and cleared our drain and even replaced our faulty water supply. We are scheduled to get some longer term fixes including an outside clear out vs crawl space nightmare. Very happy and optimistic about the final work as well. Great guys!
03/18/2022
Very knowledgeable staff
02/08/2022
Knowledgable, professional, and willing to take on a small job that had some potential complexities and unknowns.
12/27/2021
homeadvisor
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