CLOSE FORMaksarben® ARS Reviews (Page 1)
Matt was fantastic - prompt, polite, educative, patient. Came out to inspect a humidifier system and ended up cleaning entire segments of our furnace and inspecting multiple units for issues. He was thorough in his explanations and transparent in pricing. We signed on for a routine HVAC maintenance relationship with Arksarben due to this great experience. Thanks!
02/07/2023
I recently installed the google nest thermostat into my home, but was having connectivity issues with one of the wires. Being that I am no hvac expert or an electrician - I decided to turn it over to the professionals and after much research - I came upon Aksarben ARS Heating, Air Conditioning and plumbing. I was able to get an appointment right away, which was awesome. Brandon, the technician sent to help was timely, extremely polite, very knowledgeable, and worked diligently to give us a peace of mind as he fixed our wiring issues, while checking the overall function of our furnace. Definitely will continue to work with this company. If you’re looking for a great team, Aksarben ARS Heating, Air Conditioning and Plumbing is the one, I highly recommend!
01/31/2023
William gave me all my options on repair, was very honest about the good and the bad, and made sure I had all questions answered not only about the current problem but about all my hvac questions before leaving. When I asked about a service he didn’t provide he gave me the number of a recommendation for someone who does. Highly recommend him for your hvac needs!
01/30/2023
Did a great job letting me know what was wrong with my furnace and then taking care of it. As well as letting me know what to expect on the prices. signed up for annual maintenance because of the positive experience.
01/30/2023
Tom was very knowledgeable and explain everything he was doing. I would recommend this company, especially Tom the Tech, great job 👍
01/26/2023
My experience with aksarben was exceptional from scheduling through the service and follow up. Bryan Rhodes was very professional, took time to explain scenarios and was a pleasure to work with. Highly recommend aksarben for any HVAC needs!
01/25/2023
I am on a service plan that checks out heat and AC every year. Have always had good service. The dispatcher even called saying tech had an emergency come up, got me rescheduled the next day with no problem.
01/25/2023
Did a very nice job explaining his work and steps to us.
01/24/2023
great service
Steve Mac
01/21/2023
Brandon was friendly and did a fine wellness check on our furnace
01/21/2023
Very knowledgeable and answered all my questions!!
01/21/2023
They were on time, explained everything as they went along, helped me save some money in the long run. Very knowledgeable and friendly
01/20/2023
Aksarben is very organized, their techs are always polite and knowledgeable. Brian Rhoades, our tech, for today's HVAC check was very thorough and explained what needed repairs.
01/18/2023
Justin is great, he's been to our house a bunch of times for HVAC service, top notch tech.
01/17/2023
The maintenance man was very helpful with my questions and was professional at all times
01/16/2023
Always a great experience with this company!
01/13/2023
Noah arrived promptly and was very professional and efficient. He explained what he was going to do, then thoroughly completed all of his assigned tasks. When done, he reviewed his findings and recommendations with me.
01/13/2023
Good work
01/13/2023
homeadvisor
Good service call very good total experance.
01/10/2023
Thank you Brian you were very helpful and on time
01/10/2023
Justin Fuller performed the service. He is very competent, very knowledgeable and very personable. The experience is rated at a 5*.
01/10/2023
Ryan was very friendly and yet professional. Took the time to explain what he was doing and answered all my questions.
01/09/2023
Brandon does good work. Thank you.
01/09/2023
The company was very responsive to my slight emergency situation. The technician thoroughly researched the issue and its cause. He then discussed his findings. He told me what needed immediate attention and what should be addressed over the next 6 to 12 months. Matthew was an outstanding tech and left me feeling comfortable in my decision to use Aksarben Heating and Air.
01/07/2023
Matt did a great explaining in detail what he was looking at and what needed to be fixed. He was very professional.
01/07/2023
Matt was very professional, explained the current condition of system and the required repairs required along with the cost of the repairs. Took the time to contact the office to set up a required follow up appt.
01/06/2023
Worker took his time and explained everything he did.
01/04/2023
Very pleased with Doug's service. He came on time, performed the ordered repair quickly, and was kind enough to field a couple questions from my kid after the fact.
12/31/2022
The technician, Brian R., was awesome! He was very personable and I will request him for future service on my HVAC system. Technically he was late, but it was communicated with me and expectations were made clear. Something to note, we had a couple of -40 degree days recently so I understood the delay of getting to those without heat before getting to my routine maintenance call. Overall very happy with the company and technician.
12/30/2022
Very helpful. Answered all of my questions.
12/30/2022
Prompt, professional, and courteous.
Thorough in performing the maintenance work, explaining the work performed, and giving an overview of the health of our systems. Overall, I am very satisfied and impressed with the professional maintenance service performed.
Updated 1/18/2023:
5* service. Justin helped to answer my questions about possible upgrades to our system and provided recommendations to protect and extend the life of our equipment. I appreciated the thorough, thoughtful, and professional service.
03/29/2022
Technician was professional and friendly. Answered all my questions about humidity settings an humidity level in the house.
08/10/2021
The technician was courteous, on time, and took the time to give us a status on our furnace. He also took the time to help us understand how we should use the vent flaps.
04/10/2021
Brian did excellent
11/05/2020
Brian was pleasant and professional. I have never had ant problems with Aksarben Heating and Air techs.
09/10/2020
Great service and prompt
06/26/2020
Brandon was outstanding! Answered all of my questions and was extremely friendly. Walked me through al of my options and made sure I understood everything completely. Thank you for all of your assistance. Awesome job!
02/04/2020
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